| Season ticket v Steward 11:05 - Feb 8 with 15980 views | shandyjack |
I leant my season ticket to my grandfather like I always do when I'm away in Lindon with work and never Ben an issue, yesterday though some woman steward decided to confiscate it off him. Anyone else ever have this issue? [Post edited 8 Feb 2015 19:45]
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| Season ticket v Steward on 20:43 - Feb 8 with 1544 views | 3swan |
You got there first
"Q - If I can’t make a game can somebody go in my place?
A - Yes. If you are an adult anyone can use the ticket regardless of age as you have paid the maximum price. If you are a concession priced season ticket holder you would then be faced with the upgrade fee for an adult or your ticket can be used like for like i.e. Senior for senior or student for student.
If you want to use the ticket exchange scheme
Q - How does the ticket exchange work, and how much money will I get back?
A - The ticket exchange option becomes available when a home game is a complete sell out. This option is for season ticket holders who cannot make a specific home game and would like to sell their ticket on to another supporter. When logged in and a game is sold out you will notice under that game you can put your ticket up for ticket exchange by selecting the appropriate link. There will be a percentage offered to you before you confirm to release your seat. This is usually around 50% of what the ticket sells for. |  | | |
| Season ticket v Steward on 20:44 - Feb 8 with 1538 views | jackonicko |
| Season ticket v Steward on 20:41 - Feb 8 by exiledclaseboy |
Am I the only one who finds this
"...and believe me, we know more than you like to think in terms of regular fans and habits within the ground..."
a little disturbing and a bit sinister? What exactly does it mean, happysteward? |
If you've nothing to hide, you've nothing to fear ECB. |  | | |
| Season ticket v Steward on 20:45 - Feb 8 with 1536 views | Andy1300 |
| Season ticket v Steward on 20:36 - Feb 8 by happysteward |
Ok, just as I thought......more flack for the stewards. I think you first need to remember that without stewards the events would not go ahead so it is with their commitment that you can attend each and every fixture.
However, to tar us all with the same brush would be unfair as I myself know how to use my discretion in such instances and in this particular instance I personally do not see what wrong has been done here by this elderly gentleman and would not have made an issue of his attendance.
I have worked at the stadium for 7 years now and I can also understand why some stewards are a little cautious for fear of getting their 'knuckles wrapped' should it be witnessed that they challenged someone and let it slide. Once they start their probing they are committed to finish in case they are reported for anything. Some of us however, have learnt not run before we can walk. In terms of people mocking my comments about stolen tickets which was just used as an example, we have actually caught people who have stolen tickets and used them on the day without the owners consent and entered the stadium. There are a million ticketing issues we have to deal with at every event so please try to have a little insight into the job of a steward and by the way - we don't just 'stand and point at the same time' as someone here as already rudely tried to point out.
The stewards take a lot of flack, but bear in mind, there is a huge waiting list for season tickets and so I suggest that (with small minor issues like this aside) if you are not prepared to abide by the stadium policies and procedures and terms and conditions, then maybe you should not buy your ticket for next season. There are plenty of people out there who would cut off their right arm to get hold of one so let's appreciate them a little more. I myself have had many people approach me with a season ticket asking where their seat is. I give them a crafty look so they know that 'I know it's not really your ticket or you wouldn't be asking' and then I politely direct them to where they should be going. As most stewards now know who most of you fans are (and believe me, we know more than you like to think in terms of regular fans and habits within the ground) we know when to use discretion. This is bound to happen and will continue to do so but we just all need to remember that if you are going to pass your ticket on, then there is a risk you or someone you passed your ticket to will be questioned. It's all part of a stewards job so it's not their fault. |
And some of you are right kunts.
Take the fat tw at that manhandled the kid in the away end last season, all he did was get the ball and give it to the keeper.
He was dragged put of the ground with us lot in the east all shouting to let him go.
Kunts like that don't help you lot |  |
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| Season ticket v Steward on 20:47 - Feb 8 with 1516 views | Andy1300 |
| Season ticket v Steward on 20:41 - Feb 8 by Phil_S |
Just as a matter of point from here...
1. There are not "A million ticketing issues you have to deal with at every event"
2. There is not a huge waiting list for season tickets
3. You yourself admit that you would have turned a blind eye so therefore there is discretion in the rules and regs
4. People have already pointed out it says it can be done
5. You are not volunteers, you get paid to turn up to work so please don't do the commitment card. Nobody would do it in their job so why should you be any different
That's just for starters... |
You tell him Phil.
Who the feck is this idiot anyway? | |
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| Season ticket v Steward on 20:47 - Feb 8 with 1515 views | jack_lord |
| Season ticket v Steward on 20:39 - Feb 8 by Andy1300 |
Here it is from that site
Q - If I can’t make a game can somebody go in my place?
A - Yes. If you are an adult anyone can use the ticket regardless of age as you have paid the maximum price. If you are a concession priced season ticket holder you would then be faced with the upgrade fee for an adult or your ticket can be used like for like i.e. Senior for senior or student for student. |
One big difference is that this is a purchase for a match day ticket and not a season ticket. |  |
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| Season ticket v Steward on 20:47 - Feb 8 with 1515 views | exiledclaseboy |
| Season ticket v Steward on 20:44 - Feb 8 by jackonicko |
If you've nothing to hide, you've nothing to fear ECB. |
Oh yeah, forgot about that. I wonder if they know that my mate goes down on 40 minutes every game to get the half time beer in. I follow when the fourth official puts the injury time board up at the end of the half. Creature of habit me. |  |
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| Season ticket v Steward on 20:48 - Feb 8 with 1507 views | Andy1300 |
| Season ticket v Steward on 20:44 - Feb 8 by jackonicko |
If you've nothing to hide, you've nothing to fear ECB. |
Not the point though....
What does he mean by his statement exactly? | |
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| Season ticket v Steward on 20:49 - Feb 8 with 1500 views | Andy1300 |
| Season ticket v Steward on 20:47 - Feb 8 by jack_lord |
One big difference is that this is a purchase for a match day ticket and not a season ticket. |
So why is season ticket mentioned then?
And why should it be any different? [Post edited 8 Feb 2015 20:49]
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| Season ticket v Steward on 20:49 - Feb 8 with 1499 views | jackonicko |
| Season ticket v Steward on 20:47 - Feb 8 by exiledclaseboy |
Oh yeah, forgot about that. I wonder if they know that my mate goes down on 40 minutes every game to get the half time beer in. I follow when the fourth official puts the injury time board up at the end of the half. Creature of habit me. |
No.
But Jackfath does. He makes notes on everyone. | | | |
| Season ticket v Steward on 20:50 - Feb 8 with 1494 views | Phil_S |
| Season ticket v Steward on 20:47 - Feb 8 by exiledclaseboy |
Oh yeah, forgot about that. I wonder if they know that my mate goes down on 40 minutes every game to get the half time beer in. I follow when the fourth official puts the injury time board up at the end of the half. Creature of habit me. |
Yes the microchip they put in his shoe tells them just that.
His picture is in crowd control centre |  | | |
| Season ticket v Steward on 20:50 - Feb 8 with 1489 views | Jackfath |
| Season ticket v Steward on 20:49 - Feb 8 by jackonicko |
No.
But Jackfath does. He makes notes on everyone. |
Correct. I've got a 236 page dossier and I am taking it to the head of Stewards next home game. |  |
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| Season ticket v Steward on 20:51 - Feb 8 with 1480 views | jackonicko |
| Season ticket v Steward on 20:50 - Feb 8 by Jackfath |
Correct. I've got a 236 page dossier and I am taking it to the head of Stewards next home game. |
My point exactly - even now you are monitoring.
Jackfath is watching you. | | | |
| Season ticket v Steward on 20:52 - Feb 8 with 1478 views | shandyjack |
tahts very interesting as it contradicts the t&c of the season ticket | |
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| Season ticket v Steward on 20:53 - Feb 8 with 1468 views | Jackfath |
| Season ticket v Steward on 20:51 - Feb 8 by jackonicko |
My point exactly - even now you are monitoring.
Jackfath is watching you. |
I'm watching the Stewards. Some of them are right fuddy duddies. Some of them even give people "crafty" looks. | |
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| Season ticket v Steward on 20:55 - Feb 8 with 1459 views | 3swan |
| Season ticket v Steward on 20:47 - Feb 8 by jack_lord |
One big difference is that this is a purchase for a match day ticket and not a season ticket. |
The Q&A before that one is
Q - How do I upgrade my ticket?
A - You would need to come to the ticket office with the season ticket you are upgrading and pay the difference between a concessions ticket and an adults ticket. Depending on which category game you are upgrading would determine as to whether it would be £17.50 or £22.50. This does not apply for children upgrading in the South Stand. Upgrading a South Stand Junior season ticket would cost the full ticket price.
So if there are different rules between who you can pass a ST and a match day ticket to then the rules aren't clear on the site | | | |
| Season ticket v Steward on 20:59 - Feb 8 with 1444 views | happysteward |
Thank you jackfath for your kind comments in return. There are two sides to every story as we all know. However with such a high turnover of stewards, there are always new stewards who are not sure where and when to use their discretion to certain levels. I am very experienced in what I do and my main focus for all fans out there is to try and ensure that they have a pleasurable and hassle free visit to any game and to pull someone up (Especially a pensioner) on this very minor issue would appear to be ott.
However, please also note that there are other reasons for stewards being instructed by the stadium to deal with these issues and that is to help monitor demand for tickets etc especially since we are now fortunate to be in a great place in the Premier League and with expansion on the cards they are monitoring these things far more closely than ever. Then there are health and safety issues too such is in the event of a fire. What if there was a fire and the person who borrowed the ticket didn't make it out ? A positive ID for that person wouldn't be able to made for God knows how long but that is a very extreme example.....but just throws weight as to why we do these things. I do though agree that some stewards can be ott but please also remember, we are always being monitored by either a team leader, a supervisor, the chief steward, the chief safety officer blah blah.......I think you know what I mean, we are always being watched to make sure that we are performing to stadium guidelines etc so sometimes it can be difficult to 'turn a blind eye' but please be assured, the stewards always have the best interests of all fans at heart even though sometimes it may not appear that way. If this was a few young lads on adult tickets for example then they would be very closely monitored to see how they behaved in the ground before a decision would be made to question them about their tickets but for this elderly gentleman to be stopped and an issue to be made out of it is extreme to say the least. As someone quoted in a previous post even the Supervisor said they would have turned a blind eye if the steward hadn't made such a big noise about it and I think that is the sort of outlook you would get with most stewards. I hope everyone is starting to understand :-) | | | |
| Season ticket v Steward on 21:05 - Feb 8 with 1407 views | Jackfath |
| Season ticket v Steward on 20:59 - Feb 8 by happysteward |
Thank you jackfath for your kind comments in return. There are two sides to every story as we all know. However with such a high turnover of stewards, there are always new stewards who are not sure where and when to use their discretion to certain levels. I am very experienced in what I do and my main focus for all fans out there is to try and ensure that they have a pleasurable and hassle free visit to any game and to pull someone up (Especially a pensioner) on this very minor issue would appear to be ott.
However, please also note that there are other reasons for stewards being instructed by the stadium to deal with these issues and that is to help monitor demand for tickets etc especially since we are now fortunate to be in a great place in the Premier League and with expansion on the cards they are monitoring these things far more closely than ever. Then there are health and safety issues too such is in the event of a fire. What if there was a fire and the person who borrowed the ticket didn't make it out ? A positive ID for that person wouldn't be able to made for God knows how long but that is a very extreme example.....but just throws weight as to why we do these things. I do though agree that some stewards can be ott but please also remember, we are always being monitored by either a team leader, a supervisor, the chief steward, the chief safety officer blah blah.......I think you know what I mean, we are always being watched to make sure that we are performing to stadium guidelines etc so sometimes it can be difficult to 'turn a blind eye' but please be assured, the stewards always have the best interests of all fans at heart even though sometimes it may not appear that way. If this was a few young lads on adult tickets for example then they would be very closely monitored to see how they behaved in the ground before a decision would be made to question them about their tickets but for this elderly gentleman to be stopped and an issue to be made out of it is extreme to say the least. As someone quoted in a previous post even the Supervisor said they would have turned a blind eye if the steward hadn't made such a big noise about it and I think that is the sort of outlook you would get with most stewards. I hope everyone is starting to understand :-) |
It's my pleasure. I'd like to ask a question if I may? How much do Stewards get paid and how many levels are there i.e. if you start can you get promoted and how does this come about? | |
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| Season ticket v Steward on 21:07 - Feb 8 with 1397 views | exiledclaseboy |
| Season ticket v Steward on 21:05 - Feb 8 by Jackfath |
It's my pleasure. I'd like to ask a question if I may? How much do Stewards get paid and how many levels are there i.e. if you start can you get promoted and how does this come about? |
It's a second job for most of them I think. My nephew used to do it, as did his then-girlfriend's father and at least one bloke I work with. | |
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| Season ticket v Steward on 21:08 - Feb 8 with 1390 views | Jackfath |
| Season ticket v Steward on 21:07 - Feb 8 by exiledclaseboy |
It's a second job for most of them I think. My nephew used to do it, as did his then-girlfriend's father and at least one bloke I work with. |
Sounds good. I may join up and march some of my haters from this board out for no other reason than they are standing up during the match. | |
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| Season ticket v Steward on 21:09 - Feb 8 with 1387 views | Andy1300 |
| Season ticket v Steward on 21:08 - Feb 8 by Jackfath |
Sounds good. I may join up and march some of my haters from this board out for no other reason than they are standing up during the match. |
Sell programmes and get a free seat, a lot easier and you get to watch the game and not us lot [Post edited 8 Feb 2015 21:21]
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| Season ticket v Steward on 21:12 - Feb 8 with 1372 views | Jackfath |
| Season ticket v Steward on 21:09 - Feb 8 by Andy1300 |
Sell programmes and get a free seat, a lot easier and you get to watch the game and not us lot [Post edited 8 Feb 2015 21:21]
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Do they really get a free seat? | |
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| Season ticket v Steward on 21:16 - Feb 8 with 1359 views | AnotherJohn |
It seems to me that the FAQs offered on the seller's website are as much part of the contract governing use of the tickets as anything printed on the tickets themselves. In the 'real' world almost everybody can see that what happened to Shandyjack's grandfather reflects badly on the club. Speaking for myself I strongly depreciate the tone adopted by a couple of people who have chipped in to tell us that we really do not understand. I don't know whether it is their officiousness or arrogance that irritates me most. No doubt Darren would have a more succinct phrase. [Post edited 8 Feb 2015 21:18]
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| Season ticket v Steward on 21:22 - Feb 8 with 1340 views | Andy1300 |
| Season ticket v Steward on 21:12 - Feb 8 by Jackfath |
Do they really get a free seat? |
In the NW corner, lower tier I believe.
So I was told by one of the sellers | |
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| Season ticket v Steward on 21:26 - Feb 8 with 1333 views | jackonicko |
And there we go.
Bingo!! | | | |
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