| need opinions on my newly created website - ukfoodscanada.com 17:58 - Feb 25 with 14345 views | qprcanadabc |
just started UK foods to Canadians online, and think the website looks goods and runs well, but need a larger group of people to give me some feedback..if you guys could visit ukfoodscanada.com and let me know what you think of it and what improvements need making I would really appreciate it....cheers
Mark |  | | |  |
| need opinions on my newly created website - ukfoodscanada.com on 18:38 - Feb 25 with 13106 views | Feldy |
Looks absolutely fine, If your business increases it may be worth looking at a freight forwarder (ie me) to ship your goods and get them cleared and distributed in Canada. |  | | |
| need opinions on my newly created website - ukfoodscanada.com on 18:52 - Feb 25 with 13095 views | qprcanadabc |
| need opinions on my newly created website - ukfoodscanada.com on 18:38 - Feb 25 by Feldy |
Looks absolutely fine, If your business increases it may be worth looking at a freight forwarder (ie me) to ship your goods and get them cleared and distributed in Canada. |
I expect to need someone direct in the UK starting during the late summer, currently the bricks and mortar store makes about 50k a year in UK sales, but we are aiming to push it to double this year....we should chat to see where it leads around May...my email is qprcanada@hotmail.com
thanks for your feedback on the website, I do appreciate it :)
Cheers
Mark | | | |
| need opinions on my newly created website - ukfoodscanada.com on 19:05 - Feb 25 with 13085 views | qprwpg |
It looks like you've put in a lot of work into it and I like it. I hope I don't sound like and @ss and I just wanted to give some friendly feedback.
So here's my 2 cents worth: I'm not a huge fan of the 'enter' our site feature on ANY site. I typed in the address/clicked on the link, just get me to the content. You have the email address as sales@ukfoods.com, which the domain is ukfoodscanada.com, is that correct - or a typo? Usually the email has the same domain, just asking. I'd emphasize the 'FREE DELIVERY' bit, either bold it or put it on a separate line. IMO it should stand out, people love free delivery. I do. :) Same with the physical address, separate it from the rest of the text, make it stand out if you want people to see/visit the store (same on Shipping Info and Contact Us page, which has the address twice - nice touch with the photo a personal touch). I'd make the borders around product a little thinner, it detracts from the actual product (nit picking here, I know). For the contest, which sounds great actually, I'd recommend using @ukfoodscanada.com/@ukfoods.com email address instead of QPRCANADA@HOTMAIL.COM, also the contest rules have sections, I'd recommend separating them so it's easier to read. But maybe it's my browser? Test it on IE/FF/Chrome to see it looks consistent.
I liked how the flag image was done, the history/background of the store, how chocolate is the first item on the menu (btw, they don't have white choc chunky kit kat in Canada? It's been ages since I've been home, so not up to date with the offerings anymore. If I ever go back, I know where to look for it!).
EDIT: re-reading it, it's a kind of a ramble, hope you can make sense of it :)
[Post edited 1 Jan 1970 1:00]
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| need opinions on my newly created website - ukfoodscanada.com on 19:41 - Feb 25 with 13058 views | qprcanadabc |
| need opinions on my newly created website - ukfoodscanada.com on 19:05 - Feb 25 by qprwpg |
It looks like you've put in a lot of work into it and I like it. I hope I don't sound like and @ss and I just wanted to give some friendly feedback.
So here's my 2 cents worth: I'm not a huge fan of the 'enter' our site feature on ANY site. I typed in the address/clicked on the link, just get me to the content. You have the email address as sales@ukfoods.com, which the domain is ukfoodscanada.com, is that correct - or a typo? Usually the email has the same domain, just asking. I'd emphasize the 'FREE DELIVERY' bit, either bold it or put it on a separate line. IMO it should stand out, people love free delivery. I do. :) Same with the physical address, separate it from the rest of the text, make it stand out if you want people to see/visit the store (same on Shipping Info and Contact Us page, which has the address twice - nice touch with the photo a personal touch). I'd make the borders around product a little thinner, it detracts from the actual product (nit picking here, I know). For the contest, which sounds great actually, I'd recommend using @ukfoodscanada.com/@ukfoods.com email address instead of QPRCANADA@HOTMAIL.COM, also the contest rules have sections, I'd recommend separating them so it's easier to read. But maybe it's my browser? Test it on IE/FF/Chrome to see it looks consistent.
I liked how the flag image was done, the history/background of the store, how chocolate is the first item on the menu (btw, they don't have white choc chunky kit kat in Canada? It's been ages since I've been home, so not up to date with the offerings anymore. If I ever go back, I know where to look for it!).
EDIT: re-reading it, it's a kind of a ramble, hope you can make sense of it :)
[Post edited 1 Jan 1970 1:00]
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you didn't ramble, your suggestions are exactly what I am looking for...I am trying to adjust that frontpage but the software I have that created the sight suggested I do it that way - I will try to sort it so it goes straight to the main page...the other adjustment re free delivery I am changing right now
anything else you see, and be as critical as you can, Iet me know - I sincerely appreciate your time
Mark | | | |
| need opinions on my newly created website - ukfoodscanada.com on 19:51 - Feb 25 with 13043 views | TheBlob |
Nooooooooooooooo.......not Vesta curry .What is this,the sixties?
Absolutely essential to stock "British" curry products of world renown....Patak's pastes,Sharwoods products,pickles,chutneys......
I'm salivating already |  |
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| need opinions on my newly created website - ukfoodscanada.com on 19:53 - Feb 25 with 13039 views | Gloucs_R |
I'm in sales and marketing and help my customers design their websites to incorporate our products.
My view;
Front pages - Looks amateur, sorry!, the front page should sell the business.
Square the flags off at the top, not in a 4 square formation
Bigger header using a more professional font.
Whats the slogan? You should have something like "All of your favourite British foods"
Work on the tabs on the left, none of the tabs should go onto a 2nd line. They should all be the same size.
Have an "about us" page, people are cool if you haven't got the best website in the world as long as you tell them who you are and why you are doing it. Relate to your customer.
Make your "contact us" page more important, people want to know they can reach you.....buying online is a trust thing
I like the tabs but try to keep your images the same size. Some product have big images that others, you need them all the same.
Good luck to you |  |
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| need opinions on my newly created website - ukfoodscanada.com on 19:57 - Feb 25 with 13032 views | qprcanadabc |
| need opinions on my newly created website - ukfoodscanada.com on 19:51 - Feb 25 by TheBlob |
Nooooooooooooooo.......not Vesta curry .What is this,the sixties?
Absolutely essential to stock "British" curry products of world renown....Patak's pastes,Sharwoods products,pickles,chutneys......
I'm salivating already |
I am trying to get meat products sorted, but need some clearance from Canada Foods Inspection....with regard to Sharwoods, I decided to bring in Loyd Grosman's stuff as local supermarkets have Sharwoods, and we wanted to have unique items...looking for suggestions for chutney's and pickles (include brand)...all the suggestions are welcome so keep them coming, as I don't know what I am missing :) | | | |
| need opinions on my newly created website - ukfoodscanada.com on 20:04 - Feb 25 with 13024 views | Jamie |
As said, the 'enter' page should go ideally. Also as said, I would move the address from the main page, perhaps to a footer. |  | | |
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| need opinions on my newly created website - ukfoodscanada.com on 20:04 - Feb 25 with 13023 views | TheBlob |
| need opinions on my newly created website - ukfoodscanada.com on 19:57 - Feb 25 by qprcanadabc |
I am trying to get meat products sorted, but need some clearance from Canada Foods Inspection....with regard to Sharwoods, I decided to bring in Loyd Grosman's stuff as local supermarkets have Sharwoods, and we wanted to have unique items...looking for suggestions for chutney's and pickles (include brand)...all the suggestions are welcome so keep them coming, as I don't know what I am missing :) |
Don't touch Lloyd Grossman products with a bargepole.It's as much like curry as pond scum.
Go for Patak's.Even the curry restaurants in Brick Lane use the brand.Ex pat brits are very discerning about curry.
No joking,do yourself a favour.....
http://www.pataks.co.uk/ | |
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| need opinions on my newly created website - ukfoodscanada.com on 20:11 - Feb 25 with 13006 views | qprcanadabc |
| need opinions on my newly created website - ukfoodscanada.com on 19:53 - Feb 25 by Gloucs_R |
I'm in sales and marketing and help my customers design their websites to incorporate our products.
My view;
Front pages - Looks amateur, sorry!, the front page should sell the business.
Square the flags off at the top, not in a 4 square formation
Bigger header using a more professional font.
Whats the slogan? You should have something like "All of your favourite British foods"
Work on the tabs on the left, none of the tabs should go onto a 2nd line. They should all be the same size.
Have an "about us" page, people are cool if you haven't got the best website in the world as long as you tell them who you are and why you are doing it. Relate to your customer.
Make your "contact us" page more important, people want to know they can reach you.....buying online is a trust thing
I like the tabs but try to keep your images the same size. Some product have big images that others, you need them all the same.
Good luck to you |
Thanks a lot for all of that, I really appreciate it and will work on the changes this afternoon...and can see what you are saying and the benefit of your suggestions. This is the first website that I have ever created and your ideas mean a lot - cheers :)...keep the criticism coming as it is the only way that I will learn and improve the site!
Mark
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| need opinions on my newly created website - ukfoodscanada.com on 20:15 - Feb 25 with 13001 views | qprcanadabc |
| need opinions on my newly created website - ukfoodscanada.com on 20:04 - Feb 25 by TheBlob |
Don't touch Lloyd Grossman products with a bargepole.It's as much like curry as pond scum.
Go for Patak's.Even the curry restaurants in Brick Lane use the brand.Ex pat brits are very discerning about curry.
No joking,do yourself a favour.....
http://www.pataks.co.uk/ |
thanks for suggestion - I am trying to see if I can order directly from Pataks USA (there is no Canada there) as their range looks very interesting!
cheers for the idea!
Mark | | | |
| need opinions on my newly created website - ukfoodscanada.com on 20:28 - Feb 25 with 12990 views | TacticalR |
Perhaps related to the topmost 'enter'/home page issue mentioned above...on the topmost 'enter'/home page the 'Home' button/tab doesn't do anything (it looks like it should do something).
It seems like you have two home pages:
www.ukfoodscanada.com/ (topmost 'enter'/home)
www.ukfoodscanada.com/store/
If you do decide to get rid of the topmost home page, perhaps do something to make the remaining home page into a standard home page with the minimum of information (less is more as Google have shown).
On the www.ukfoodscanada.com/store/ page, is there some reason why CANADA is in red but UK is in red and white?
Glad to see you've got Rich Tea biscuits. I was working with a French guy last week, and he was mightily impressed with Rich Tea biscuits. |  |
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| need opinions on my newly created website - ukfoodscanada.com on 20:35 - Feb 25 with 12975 views | qprcanadabc |
| need opinions on my newly created website - ukfoodscanada.com on 20:28 - Feb 25 by TacticalR |
Perhaps related to the topmost 'enter'/home page issue mentioned above...on the topmost 'enter'/home page the 'Home' button/tab doesn't do anything (it looks like it should do something).
It seems like you have two home pages:
www.ukfoodscanada.com/ (topmost 'enter'/home)
www.ukfoodscanada.com/store/
If you do decide to get rid of the topmost home page, perhaps do something to make the remaining home page into a standard home page with the minimum of information (less is more as Google have shown).
On the www.ukfoodscanada.com/store/ page, is there some reason why CANADA is in red but UK is in red and white?
Glad to see you've got Rich Tea biscuits. I was working with a French guy last week, and he was mightily impressed with Rich Tea biscuits. |
thanks for your post...with the incredible feedback that I have received here, I agree that the banner UKfoodsCanada needs to look more professional and I hope to have something more pro-like in the next day or so..the red and white etc I did and now see what you guys are seeing (and will sort it)...the Rich Tea biscuits are doing really well...biggest problem in the shop is keeping me and brother (Chelsea fan) from nibbling the product - I call it quality-control...fyi elder brother is an Arsenal fan and old man is Spurs :) - close family! | | | |
| need opinions on my newly created website - ukfoodscanada.com on 21:17 - Feb 25 with 12927 views | TacticalR |
| need opinions on my newly created website - ukfoodscanada.com on 20:35 - Feb 25 by qprcanadabc |
thanks for your post...with the incredible feedback that I have received here, I agree that the banner UKfoodsCanada needs to look more professional and I hope to have something more pro-like in the next day or so..the red and white etc I did and now see what you guys are seeing (and will sort it)...the Rich Tea biscuits are doing really well...biggest problem in the shop is keeping me and brother (Chelsea fan) from nibbling the product - I call it quality-control...fyi elder brother is an Arsenal fan and old man is Spurs :) - close family! |
OK, we can see who got the good genes.
A good point about your site is that it's not too crowded with information.
A great book about web usability is Steve Krug's 'Don’t Make Me Think'. This chapter is free:
http://sensible.com/chapter.html | |
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| need opinions on my newly created website - ukfoodscanada.com on 21:45 - Feb 25 with 12906 views | toemasher |
More cheese |  | | |
| need opinions on my newly created website - ukfoodscanada.com on 22:31 - Feb 25 with 12886 views | hopphoops |
Impressive range of pork scratchings! |  |
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| need opinions on my newly created website - ukfoodscanada.com on 02:00 - Feb 26 with 12861 views | qprcanadabc |
| need opinions on my newly created website - ukfoodscanada.com on 21:45 - Feb 25 by toemasher |
More cheese |
i would love to carry cheese from the UK but Canada Foods Inspection doesn't allow it in, something to do with the level of fat content in the cheese.... | | | |
| need opinions on my newly created website - ukfoodscanada.com on 02:01 - Feb 26 with 12860 views | qprcanadabc |
| need opinions on my newly created website - ukfoodscanada.com on 22:31 - Feb 25 by hopphoops |
Impressive range of pork scratchings! |
local supermarkets don't carry anything like them here and their popularity caught me off guard.... | | | |
| need opinions on my newly created website - ukfoodscanada.com on 13:25 - Feb 26 with 12802 views | baz_qpr |
Firstly let me qualify myself I'm a digital professional I work for a FTSE 100 company, I've been in the industry for 15 years I've led builds on about 10 or so ecommerce projects.
Things that are absolutely key to your success:
1. Search Engine Optimisation - Niche markets do well on the internet, you need to be coming up high in the listings for each of your products. Your entrance page will knock you low down, get rid
2. On your home page you need to feature offers and most popular products, your software should do this for you.
3. You need to be able to offer discounts for bulk or big spends
4. Shipping its absolutely key and so is tracking
5. Your brand is important and the graphics do not look professional, people in ecommerce need to trust you, use well made templates and if necessary pay someone a few bucks to do it for you.
6. Search - Its really important for ecommerce, results should be good, in a grid format and cope with misspellings etc
7. Ratings and reviews, really important to have customer feedback on the products and you on the site.
My Advice to you would be to start again. - Try these guys http://merchanttribe.com/ do the demo see how you get on with it. I've used it in its previous guise as BV Commerce and its a very good piece of software that used to cost 1000's and is now free or cheap on a hosted model There are decent templates and layouts and it has all the features you will need to manage and market an online / shop for $99 per month. including stock management and a shed load of marketing tools.
Good luck with it all |  | | |
| need opinions on my newly created website - ukfoodscanada.com on 13:50 - Feb 26 with 12790 views | Fulhamjim |
| need opinions on my newly created website - ukfoodscanada.com on 13:25 - Feb 26 by baz_qpr |
Firstly let me qualify myself I'm a digital professional I work for a FTSE 100 company, I've been in the industry for 15 years I've led builds on about 10 or so ecommerce projects.
Things that are absolutely key to your success:
1. Search Engine Optimisation - Niche markets do well on the internet, you need to be coming up high in the listings for each of your products. Your entrance page will knock you low down, get rid
2. On your home page you need to feature offers and most popular products, your software should do this for you.
3. You need to be able to offer discounts for bulk or big spends
4. Shipping its absolutely key and so is tracking
5. Your brand is important and the graphics do not look professional, people in ecommerce need to trust you, use well made templates and if necessary pay someone a few bucks to do it for you.
6. Search - Its really important for ecommerce, results should be good, in a grid format and cope with misspellings etc
7. Ratings and reviews, really important to have customer feedback on the products and you on the site.
My Advice to you would be to start again. - Try these guys http://merchanttribe.com/ do the demo see how you get on with it. I've used it in its previous guise as BV Commerce and its a very good piece of software that used to cost 1000's and is now free or cheap on a hosted model There are decent templates and layouts and it has all the features you will need to manage and market an online / shop for $99 per month. including stock management and a shed load of marketing tools.
Good luck with it all |
"Oat's" doesn't need an apostrophe.
Bad grammar puts people off using a website, minor as it is.
You're very welcome. |  |
| Nothing like a bit of Am6iti0n |
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| need opinions on my newly created website - ukfoodscanada.com on 15:19 - Feb 26 with 12768 views | qprcanadabc |
| need opinions on my newly created website - ukfoodscanada.com on 13:50 - Feb 26 by Fulhamjim |
"Oat's" doesn't need an apostrophe.
Bad grammar puts people off using a website, minor as it is.
You're very welcome. |
you're right on the spelling and that will be changed..the suggestions that I have received, including yours, are all being printed up so I can make all the many necessary adjustments..it is a great learning experience :) | | | |
| need opinions on my newly created website - ukfoodscanada.com on 16:08 - Feb 26 with 12748 views | Tonto |
similar to the above comment - its Marks & Spencer not Mark's
It was Michael Marks and Thomas Spenscer who set it up.... |  |
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| need opinions on my newly created website - ukfoodscanada.com on 16:48 - Feb 26 with 12729 views | qprcanadabc |
| need opinions on my newly created website - ukfoodscanada.com on 16:08 - Feb 26 by Tonto |
similar to the above comment - its Marks & Spencer not Mark's
It was Michael Marks and Thomas Spenscer who set it up.... |
didn't know that..the changes will be made momentarily...thanks for the heads up
I have been blown away with the help from all my fellow R'sssssssss
cheers and cheers again.....
Mark | | | |
| need opinions on my newly created website - ukfoodscanada.com on 17:26 - Feb 26 with 12698 views | TW_R |
| need opinions on my newly created website - ukfoodscanada.com on 13:25 - Feb 26 by baz_qpr |
Firstly let me qualify myself I'm a digital professional I work for a FTSE 100 company, I've been in the industry for 15 years I've led builds on about 10 or so ecommerce projects.
Things that are absolutely key to your success:
1. Search Engine Optimisation - Niche markets do well on the internet, you need to be coming up high in the listings for each of your products. Your entrance page will knock you low down, get rid
2. On your home page you need to feature offers and most popular products, your software should do this for you.
3. You need to be able to offer discounts for bulk or big spends
4. Shipping its absolutely key and so is tracking
5. Your brand is important and the graphics do not look professional, people in ecommerce need to trust you, use well made templates and if necessary pay someone a few bucks to do it for you.
6. Search - Its really important for ecommerce, results should be good, in a grid format and cope with misspellings etc
7. Ratings and reviews, really important to have customer feedback on the products and you on the site.
My Advice to you would be to start again. - Try these guys http://merchanttribe.com/ do the demo see how you get on with it. I've used it in its previous guise as BV Commerce and its a very good piece of software that used to cost 1000's and is now free or cheap on a hosted model There are decent templates and layouts and it has all the features you will need to manage and market an online / shop for $99 per month. including stock management and a shed load of marketing tools.
Good luck with it all |
I don't want to be too harsh but I'd go along with this. Unfortunately the site looks like something built in MS FrontPage circa 1995. Looks very dated.
If you're going to stick with this a couple of things I noticed are:-
- Check the size of your images. The one at the top of the chocolate page took quite a while to render
- The buttons on the left need to be consistent whatever page you're on. They all appear in different places depending on where you are. Very hard to navigate quickly.
- The banner at the top looks massive, probably should be smaller.
- I would just put a Union Flag in the banner and get rid of the 4 on the home page.
- As already said, the "click to enter" page is the most annoying page in internet history. It adds no value. I've already clicked to enter, why would I want to do it again.
- Use the 3 click rule. If a customer can't get to where they want within 3 clicks, the chances are they're going to get bored and go somewhere else.
- Check out similar-type sites. I did a search on "specialist food" and the first site it came up with is this - http://www.finefoodspecialist.co.uk/ - thought it looked quite nice. Don't be afraid to copy other ideas.
Sorry to sound so negative, but more retail business is being done online everyday. It's best to get it right now, as it's very hard to win customers later.
Good luck.
Edit - just a couple of other things I noticed
- your basket and billing pages look really poor. Again, look at how other people do it.
- Set yourself up with a paypal account and allow that as a payment method. People are very reluctant to add credit card details to smaller or not used before sites.
- Add some security information to your payment page. As it is at the moment, I wouldn't go anywhere near it.
[Post edited 1 Jan 1970 1:00]
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