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Tickets not arrived 11:29 - Dec 26 with 516 viewskp3101

I purchased tickets yesterday for away game 29/12 at Norwich. Received email confirmation, but no allocation of area, row / seats. Does anyone know if another email should follow with e-tickets or how I can get them please? I emailed box office yesterday & have been on hold to box office on telephone for 40mins getting no further forward in the Que.
many thanks in advance
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Tickets not arrived on 11:48 - Dec 26 with 454 viewslosethedrum

Info here in the replies , collect on the day at Carrow road .
They won't be e tickets .

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