Fans' Forum Bingo 13:42 - Aug 6 with 6990 views | isitme | With the Fans' Forum a few days away it is time to play guess answer to the question. I will post the first question, someone else post the answer: 1. Why have the pitch covers not been bought and installed yet? | | | | |
Fans' Forum Bingo on 01:02 - Aug 8 with 1335 views | Frog |
Fans' Forum Bingo on 18:13 - Aug 7 by Yorkshire_Dale | Surely you could have got us a massive discount Frog.....have you still got connections? PS.....Where is the concrete needed? |
I could have got a discount at the time but not been there for about 5 years. It depends what type and how large/heavy the covers are if they will need proper anchor points, hence the concrete. | | | |
Fans' Forum Bingo on 01:10 - Aug 8 with 1326 views | dribdrab | Separate shampoo and conditioner or combined? | | | |
Fans' Forum Bingo on 03:10 - Aug 8 with 1309 views | joecooke |
Fans' Forum Bingo on 15:43 - Aug 7 by AtThePeake | Taz, if you watch football for the atmosphere, I'm afraid to tell you you're probably supporting the wrong team. Having said that, if you watch it for the quality of play, you're DEFINITELY supporting the wrong team, ha. |
indeed | |
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Fans' Forum Bingo on 19:39 - Aug 8 with 1206 views | DaleAwaydayBot | On a serious note Loss Revenue on Teamsheet advertising and shop bag advertising? Millwall advertise Data Cars on opposite of their shopping bags and Buckets Teamsheet advertised 16 different companies Maybe simple business things like this could be looked into no doubt i'll get criticized for this post | |
| After 3457 forum posts, 11 news comments & 1 match report....The Rochdale Information Robot were Born!!! |
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Fans' Forum Bingo on 19:41 - Aug 8 with 1200 views | 442Dale |
Fans' Forum Bingo on 19:39 - Aug 8 by DaleAwaydayBot | On a serious note Loss Revenue on Teamsheet advertising and shop bag advertising? Millwall advertise Data Cars on opposite of their shopping bags and Buckets Teamsheet advertised 16 different companies Maybe simple business things like this could be looked into no doubt i'll get criticized for this post |
No, they're good ideas. | |
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Fans' Forum Bingo on 23:52 - Aug 8 with 1115 views | Shun |
Fans' Forum Bingo on 19:39 - Aug 8 by DaleAwaydayBot | On a serious note Loss Revenue on Teamsheet advertising and shop bag advertising? Millwall advertise Data Cars on opposite of their shopping bags and Buckets Teamsheet advertised 16 different companies Maybe simple business things like this could be looked into no doubt i'll get criticized for this post |
Nope, I like those ideas. Completely off-the-top-of-my-head idea, but on the back of the Sandy Lane (outside), the metal bit above the wall, if a few billboards were to be erected on there and offered to advertisers would we get any money? | | | |
Fans' Forum Bingo on 00:38 - Aug 9 with 1098 views | dribdrab |
Fans' Forum Bingo on 19:39 - Aug 8 by DaleAwaydayBot | On a serious note Loss Revenue on Teamsheet advertising and shop bag advertising? Millwall advertise Data Cars on opposite of their shopping bags and Buckets Teamsheet advertised 16 different companies Maybe simple business things like this could be looked into no doubt i'll get criticized for this post |
These are good ideas, problem is I suspect with the way the economy is at the minute we just couldn't sell the advertising space. The shopping bags might be too small an audience for anyone to take a punt on and I suspect we just couldn't sell as many spots on the team sheet as bury. The folk of bury have probably got more to spend than the folk of Rochdale, or at least an advertiser would see it like that. Lets face it to an outsider The Rock is far more impressive than our crappy town centre! | | | |
Fans' Forum Bingo on 01:09 - Aug 9 with 1093 views | rafc1984 | I hate this thread, I watch this board day in day out, but due to the title, it's the 1st time I have bothered to whip through it. A lot of pi$$ taking tvvats, that constantly whine about how our beloved club is run. (That does not include everyone that has posted) Shame on you. We are a small club, that runs ourselves with honour, without getting in the sh!te, WE PRIDE OURSELVES ON THAT. Yet you expect a top notch/championship player intake/tip-top customer service/ dept. that pampers to your every need. While im at it, Im sick to fookin death of that idiot taz talking sh!te, and a few others on here need a reality check as well, you should know who you are, if you dont, and this pi$$is you of, it's you!!! Rant over | | | | Login to get fewer ads
Fans' Forum Bingo on 08:05 - Aug 9 with 1055 views | fitzochris |
Fans' Forum Bingo on 01:09 - Aug 9 by rafc1984 | I hate this thread, I watch this board day in day out, but due to the title, it's the 1st time I have bothered to whip through it. A lot of pi$$ taking tvvats, that constantly whine about how our beloved club is run. (That does not include everyone that has posted) Shame on you. We are a small club, that runs ourselves with honour, without getting in the sh!te, WE PRIDE OURSELVES ON THAT. Yet you expect a top notch/championship player intake/tip-top customer service/ dept. that pampers to your every need. While im at it, Im sick to fookin death of that idiot taz talking sh!te, and a few others on here need a reality check as well, you should know who you are, if you dont, and this pi$$is you of, it's you!!! Rant over |
I'm sorry, but that mentality just doesn't work in business, no matter how small it is. I can understand your frustrations, especially with regards to the quality of player some people expect us to sign, and I agree with that, but there is no excusing slip-shod marketing and communications. Any customer-facing business, no matter how small, needs to get this bang on. I know we're run within our means, and that's great, but the club, from a business point of view, could still do more to be more, without breaking the bank. | |
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Fans' Forum Bingo on 09:15 - Aug 9 with 1027 views | SuddenLad |
Fans' Forum Bingo on 01:09 - Aug 9 by rafc1984 | I hate this thread, I watch this board day in day out, but due to the title, it's the 1st time I have bothered to whip through it. A lot of pi$$ taking tvvats, that constantly whine about how our beloved club is run. (That does not include everyone that has posted) Shame on you. We are a small club, that runs ourselves with honour, without getting in the sh!te, WE PRIDE OURSELVES ON THAT. Yet you expect a top notch/championship player intake/tip-top customer service/ dept. that pampers to your every need. While im at it, Im sick to fookin death of that idiot taz talking sh!te, and a few others on here need a reality check as well, you should know who you are, if you dont, and this pi$$is you of, it's you!!! Rant over |
P-R-O-F-E-S-S-I-O-N-A-L-I-S-M, C-O-U-R-T-E-S-Y & C-U-S-T-O-M-E-R S-E-R-V-I-C-E Without them, you'll have no customers and ultimately, no business. | |
| “It is easier to fool people, than to convince them that they have been fooled†|
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Fans' Forum Bingo on 11:38 - Aug 9 with 971 views | DaleAwaydayBot |
Fans' Forum Bingo on 01:09 - Aug 9 by rafc1984 | I hate this thread, I watch this board day in day out, but due to the title, it's the 1st time I have bothered to whip through it. A lot of pi$$ taking tvvats, that constantly whine about how our beloved club is run. (That does not include everyone that has posted) Shame on you. We are a small club, that runs ourselves with honour, without getting in the sh!te, WE PRIDE OURSELVES ON THAT. Yet you expect a top notch/championship player intake/tip-top customer service/ dept. that pampers to your every need. While im at it, Im sick to fookin death of that idiot taz talking sh!te, and a few others on here need a reality check as well, you should know who you are, if you dont, and this pi$$is you of, it's you!!! Rant over |
so you rather see us losing out on this current extra revenue? just curious its just there's always one | |
| After 3457 forum posts, 11 news comments & 1 match report....The Rochdale Information Robot were Born!!! |
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Fans' Forum Bingo on 11:50 - Aug 9 with 956 views | Banned4ever | Bury-Sponsor-the players shirts home/away-£100-each every little helps. | | | |
Fans' Forum Bingo on 11:58 - Aug 9 with 941 views | TVOS1907 |
Fans' Forum Bingo on 11:50 - Aug 9 by Banned4ever | Bury-Sponsor-the players shirts home/away-£100-each every little helps. |
Dale players' shirts are sponsored as well. | |
| When I was your age, I used to enjoy the odd game of tennis. Or was it golf? |
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Fans' Forum Bingo on 12:52 - Aug 9 with 900 views | rafc1984 |
Fans' Forum Bingo on 09:15 - Aug 9 by SuddenLad | P-R-O-F-E-S-S-I-O-N-A-L-I-S-M, C-O-U-R-T-E-S-Y & C-U-S-T-O-M-E-R S-E-R-V-I-C-E Without them, you'll have no customers and ultimately, no business. |
The club does have, and much more, just not on the giant scale expected by some. I would go as far and say, that in general the club is very open with fans, on a bigger scale than a lot of other football clubs. | | | |
Fans' Forum Bingo on 13:06 - Aug 9 with 886 views | isitme |
Fans' Forum Bingo on 01:09 - Aug 9 by rafc1984 | I hate this thread, I watch this board day in day out, but due to the title, it's the 1st time I have bothered to whip through it. A lot of pi$$ taking tvvats, that constantly whine about how our beloved club is run. (That does not include everyone that has posted) Shame on you. We are a small club, that runs ourselves with honour, without getting in the sh!te, WE PRIDE OURSELVES ON THAT. Yet you expect a top notch/championship player intake/tip-top customer service/ dept. that pampers to your every need. While im at it, Im sick to fookin death of that idiot taz talking sh!te, and a few others on here need a reality check as well, you should know who you are, if you dont, and this pi$$is you of, it's you!!! Rant over |
I started the thread for two reasons: 1. To highlight the fact that we already know the answers to most the of questions that are going to be asked anyway. 2. To have a laugh at some of the 'stupid' questions that get asked/have been asked over the years. I do not think that anyone would disagree with you that the club is run the right way. I am sure that Portsmouth fans would love a board that set and stick to realistic budgets. A financially prudent club is better than no club. Yes everyone has unrealistic transfer targets and would love a 'name signing or two', but deep down they know why we cannot attract the types of players that clubs which have larger crowds and owners with millions to invest into the club. Even you must agree that there are things that the club can do better? It is not necessarily about giving people more to do, but working smarter. Any business will plan for the future and look to progress. There are many people who really care for the club and have lots of ideas. A few extra thousand pounds of revenue a year can be the difference between keeping your better players, which can then help to attract more supporters and so on. Some people feel that the club does not engage with supporters enough. Tonight is the Fans' Forum and many people will not be able to attend. Now hopefully someone at the club will make use of the Officially Dale Twitter feed and post updates from the FF. Tomorrow there should be an article on the official site summarising the questions asked and answers given. Neither of those two things are difficult to do or costly, but yet it is the simple things done correctly and often enough that I think some of the dissenters want? | | | |
Fans' Forum Bingo on 14:00 - Aug 9 with 859 views | SuddenLad |
Fans' Forum Bingo on 12:52 - Aug 9 by rafc1984 | The club does have, and much more, just not on the giant scale expected by some. I would go as far and say, that in general the club is very open with fans, on a bigger scale than a lot of other football clubs. |
Giant scale ? What are you talking about ? I don't care whether you are a one-man business operating a corner shop, or a high street giant on the scale of Tesco. If you don't treat your customers with some civility and you give them the impression that you couldn't care less whether they patronise your business or not, it won't be long before that customer starts to wonder whether it's worth the effort to conduct business there and whether or not, as a customer, you'd be better off keeping your money in your pocket. Of course as a football business, 'customers' generally means 'supporters' and they don't instinctively take their support elsewhere, but they can decide whether to attend matches, buy season tickets, buy club merchandise and purchase hospitality packages. When some of your employees (and their representatives) treat the customer with indifference and with a complete lack of manners, it's time to start taking a long hard look at the image your business projects and the improvements that should be made. | |
| “It is easier to fool people, than to convince them that they have been fooled†|
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Fans' Forum Bingo on 14:40 - Aug 9 with 836 views | rafc1984 |
Fans' Forum Bingo on 14:00 - Aug 9 by SuddenLad | Giant scale ? What are you talking about ? I don't care whether you are a one-man business operating a corner shop, or a high street giant on the scale of Tesco. If you don't treat your customers with some civility and you give them the impression that you couldn't care less whether they patronise your business or not, it won't be long before that customer starts to wonder whether it's worth the effort to conduct business there and whether or not, as a customer, you'd be better off keeping your money in your pocket. Of course as a football business, 'customers' generally means 'supporters' and they don't instinctively take their support elsewhere, but they can decide whether to attend matches, buy season tickets, buy club merchandise and purchase hospitality packages. When some of your employees (and their representatives) treat the customer with indifference and with a complete lack of manners, it's time to start taking a long hard look at the image your business projects and the improvements that should be made. |
Sounds like you have had a bad experience with the club, me personally I havent. Every time Ive contacted the club, either via telephone or face to face, the customer service has been great. | | | |
Fans' Forum Bingo on 15:33 - Aug 9 with 801 views | 442Dale |
Fans' Forum Bingo on 14:40 - Aug 9 by rafc1984 | Sounds like you have had a bad experience with the club, me personally I havent. Every time Ive contacted the club, either via telephone or face to face, the customer service has been great. |
Customer service is not only about actual customer contact though. In a football club's case customers might expect some of the following: A match report from every game including team line-ups. The team being read about before the game. Alerting supporters to what type of side might be appearing in friendly games. Ensuring details of the next match on the 'next match' board are in fact for the next match and not the last one. These are just examples and of course not all customers want this service, but they are the types of service to fans (customers) that are easily achievable. | |
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Fans' Forum Bingo on 15:40 - Aug 9 with 791 views | DaleAwaydayBot |
Fans' Forum Bingo on 15:33 - Aug 9 by 442Dale | Customer service is not only about actual customer contact though. In a football club's case customers might expect some of the following: A match report from every game including team line-ups. The team being read about before the game. Alerting supporters to what type of side might be appearing in friendly games. Ensuring details of the next match on the 'next match' board are in fact for the next match and not the last one. These are just examples and of course not all customers want this service, but they are the types of service to fans (customers) that are easily achievable. |
add match ticket offers to that list as found accy do a 6 game offer for fans | |
| After 3457 forum posts, 11 news comments & 1 match report....The Rochdale Information Robot were Born!!! |
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Fans' Forum Bingo on 16:03 - Aug 9 with 775 views | G_Dale | "can we have different pies at half time?" or whatever the actual wording was. i dont think the question was answered as everyone was pissing themselfs | |
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Fans' Forum Bingo on 19:06 - Aug 9 with 720 views | Ninco |
Fans' Forum Bingo on 15:40 - Aug 9 by DaleAwaydayBot | add match ticket offers to that list as found accy do a 6 game offer for fans |
Wouldn't that be penalising season ticket holders if they give discounts to people who only attend 6 matches? The discount should be in recognition for shelling out a season's worth of gate money at once, and attend every or nearly every game, and not for the casual supporters who just go now and again. | | | |
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