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Club Catering Survey on the Website 18:44 - Jul 10 with 9676 viewsblackdogblue

Let’s bring back the proper hot dogs & Steak Pies 😀😀😀

Have done mine, if enough do it they may listen

1 day to go 🇫🇴

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Club Catering Survey on the Website on 18:48 - Jul 10 with 7811 viewsThe_Knightowl

Must treat the wife to a hot dog and steak pie.....crusty or flaky pastry? :)


Perhaps both at my age LOL
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Club Catering Survey on the Website on 20:42 - Jul 10 with 7697 viewsDalenet

Filled it in but not sure they will take any notice. They have so far ignored the comments on catering raised via the Trust. Time will tell
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Club Catering Survey on the Website on 21:09 - Jul 10 with 7658 viewsColDale

Club Catering Survey on the Website on 20:42 - Jul 10 by Dalenet

Filled it in but not sure they will take any notice. They have so far ignored the comments on catering raised via the Trust. Time will tell


I disagree about the ignore. The survey was first mooted back in late January following comments raised at our MWTD ( http://www.daletrust.co.uk/2018/01/meeting-with-the-directors-part-1/), and the difference with this is that we're not talking one or two people flagging up comments, we have a much bigger response (141 so far).

Have to say that we have had genuine enthusiasm from the club over this, and the fact its being pushed on the OS for me is proof of that. What we have is a very easy format to collect the information in, and a very simple plan to respond to the findings of the survey. As always the proof will be in the steak and kidney pudding, but the findings will contain a concrete plan that should be visible and measurable.

If anyone hasn't filled it in, please do so
https://www.daletrust.co.uk/2018/07/supporter-survey/
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Club Catering Survey on the Website on 21:21 - Jul 10 with 7630 views442Dale

Club Catering Survey on the Website on 21:09 - Jul 10 by ColDale

I disagree about the ignore. The survey was first mooted back in late January following comments raised at our MWTD ( http://www.daletrust.co.uk/2018/01/meeting-with-the-directors-part-1/), and the difference with this is that we're not talking one or two people flagging up comments, we have a much bigger response (141 so far).

Have to say that we have had genuine enthusiasm from the club over this, and the fact its being pushed on the OS for me is proof of that. What we have is a very easy format to collect the information in, and a very simple plan to respond to the findings of the survey. As always the proof will be in the steak and kidney pudding, but the findings will contain a concrete plan that should be visible and measurable.

If anyone hasn't filled it in, please do so
https://www.daletrust.co.uk/2018/07/supporter-survey/


It’ll be interesting to see what the results are and it’s good that the club are liaising with fans over this and hopefully we’ll see it in lots of different areas which will help avoid the problems in recent times. The “visible” nature of plans is a real step forward.

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Club Catering Survey on the Website on 22:02 - Jul 10 with 7563 viewsPotterDale

Is the catering contract up for tender, or is it still locked in for Clayton Park?
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Club Catering Survey on the Website on 10:30 - Jul 11 with 7364 viewsBainesy15

Stupidly didn't put it in the survey, but there's a big issue with them selling alcohol imo.

Bought a cider (plastic bottle) from them, girlfriend was drinking it in the stand - an offence apparently, I had no idea, only found out when they took it off me and brought the police over (I was nothing but cooperative).

If we can't drink it in the stand and can't drink it in the bars, what's the point in them selling it??
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Club Catering Survey on the Website on 11:45 - Jul 11 with 7259 viewsrochdale_ranger

Club Catering Survey on the Website on 10:30 - Jul 11 by Bainesy15

Stupidly didn't put it in the survey, but there's a big issue with them selling alcohol imo.

Bought a cider (plastic bottle) from them, girlfriend was drinking it in the stand - an offence apparently, I had no idea, only found out when they took it off me and brought the police over (I was nothing but cooperative).

If we can't drink it in the stand and can't drink it in the bars, what's the point in them selling it??


I sneak scotch in in my hip flask.
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Club Catering Survey on the Website on 11:54 - Jul 11 with 7248 viewsStreety1996

Old hot dogs were 10x better than the one's they currently sell, bread is usually soggy or rock hard.

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Club Catering Survey on the Website on 12:20 - Jul 11 with 7205 viewsWalboro

Bring back Hiltons Pies.
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Club Catering Survey on the Website on 12:41 - Jul 11 with 7163 viewsblackdogblue

Coffee tastes like dishwater to since they changed it to the powdered milk one as well!!


😝😝😝

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Club Catering Survey on the Website on 17:53 - Jul 11 with 7017 viewsDickydaler

Club Catering Survey on the Website on 12:41 - Jul 11 by blackdogblue

Coffee tastes like dishwater to since they changed it to the powdered milk one as well!!


😝😝😝


Ask for black coffee, pour some out and then spend half an hour opening those piddly milk cartons like I do. I have to set off from home 15 minutes earlier than usual so I don't miss the kick off!
[Post edited 11 Jul 2018 17:55]
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Club Catering Survey on the Website on 18:37 - Jul 11 with 6949 viewsblackdogblue

Tastes like hot milk then bolexed either way 😳

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Club Catering Survey on the Website on 04:41 - Jul 12 with 6818 viewskiwidale

Club Catering Survey on the Website on 11:45 - Jul 11 by rochdale_ranger

I sneak scotch in in my hip flask.


Your Hip flask?... That's a bit la-di-dah for us lot Ranger. You really are a tory boy.

This is not the time for bickering.

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Club Catering Survey on the Website on 07:29 - Jul 14 with 6548 viewsColDale

223 replies in so far. Be great if we can get to 300 replies.
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Club Catering Survey on the Website on 08:50 - Jul 14 with 6507 viewsboroblue

Shame there is no question in there relating to the biggest joke of all and that is the regularity with which they run out of food before half time in the Pearl Street!
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Club Catering Survey on the Website on 10:38 - Jul 14 with 6427 viewsYorkshire_Dale

Club Catering Survey on the Website on 07:29 - Jul 14 by ColDale

223 replies in so far. Be great if we can get to 300 replies.


This is your chance to voice your opinion folks......get the survey done.
As Col says,the Club is in listening mode.
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Club Catering Survey on the Website on 11:24 - Jul 14 with 6373 viewsrochdale_ranger

Club Catering Survey on the Website on 04:41 - Jul 12 by kiwidale

Your Hip flask?... That's a bit la-di-dah for us lot Ranger. You really are a tory boy.


More of a working class ne’er do well who’s come good then a snobby Tory boy is how I see myself cocker.
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Club Catering Survey on the Website on 23:04 - Jul 14 with 6219 viewsrochdaleriddler

Club Catering Survey on the Website on 08:50 - Jul 14 by boroblue

Shame there is no question in there relating to the biggest joke of all and that is the regularity with which they run out of food before half time in the Pearl Street!


There is a space for comment

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Club Catering Survey on the Website on 09:48 - Jul 15 with 6107 viewsboroblue

Club Catering Survey on the Website on 23:04 - Jul 14 by rochdaleriddler

There is a space for comment


I know, and I did.
This wasn't meant as a criticism of the survey, just more of a prompt for people to raise it.
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Club Catering Survey on the Website on 13:57 - Jul 15 with 6022 viewsPotterDale

Club Catering Survey on the Website on 09:48 - Jul 15 by boroblue

I know, and I did.
This wasn't meant as a criticism of the survey, just more of a prompt for people to raise it.


That was exactly what I put. It's not so much the range of products, more the fact that what is supposed to be available is rarely so for more than 30 mins into the game.
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Club Catering Survey on the Website on 08:20 - Aug 20 with 5592 viewsblackdogblue

See this went nowhere??

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Club Catering Survey on the Website on 11:14 - Aug 20 with 5450 viewsleedsdale

Club Catering Survey on the Website on 08:20 - Aug 20 by blackdogblue

See this went nowhere??


An update was given on the 'Pies' thread:

PIES by swiggy 11 Aug 2018 15:16
All around me everyone moaning about the state of the pies (again) our survey says? The first own goal of the season, need a pneumatic drill to get through base on meat and potato. Please sort this out

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Club Catering Survey on the Website on 14:55 - Aug 20 with 5339 viewsDaleiLama

Nothing to do with club catering, but just a quick promotion of a venue to down enough ale to make club catering seem slightly less bobbins.


Up the Dale - NOT for sale!
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Club Catering Survey on the Website on 18:52 - Aug 20 with 5213 views442Dale

Club Catering Survey on the Website on 08:20 - Aug 20 by blackdogblue

See this went nowhere??


Give them time to, erm, digest the responses and look at the issues that have cropped up since then and the survey results and plan of action will be available to all as stated.

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Club Catering Survey on the Website on 19:24 - Aug 20 with 5161 viewsColDale

Club Catering Survey on the Website on 18:52 - Aug 20 by 442Dale

Give them time to, erm, digest the responses and look at the issues that have cropped up since then and the survey results and plan of action will be available to all as stated.


AS said last week, we've met with the club over this. It's not as straightforward as the old days as has been mentioned elsewhere, it's an outside organsiation doing the kiosks. But they were sent the 14 page document we supplied the club with which contained the findings of the survey, emails received and comments from social media. We'll get the feedback from what we've supplied them with and hopefully some sort of action plan, and we'll continue to monitor it over the next few weeks and will continue to provide feedback to the club. I doubt we'll see an immediate turnaround tomorrow night but no reasons why changes can't be forthcoming. As said in the statement on the Trust website last week, the club very much welcomed the report and were keen to address it.

This post has been edited by an administrator
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