| Burnley v Rochdale EFL Cup 16:43 - Sep 6 with 39967 views | 100notout |
Have I missed it or has the date for this fixture not yet been announced?
Seems strange that nothing has been sorted yet. |  |
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| Burnley v Rochdale EFL Cup on 17:08 - Sep 9 with 3478 views | Bobbyjoe |
Website is hilarious. Put a random number into "Account Number", you can buy a ticket, but the form is preloaded with someone's email address every time. Data protection, anyone? | | | |
| Burnley v Rochdale EFL Cup on 17:15 - Sep 9 with 3463 views | 442Dale |
Anyone who tries to use a random email address will see the confirmation email sent into that address and there’s a good chance the club will not honour that sale as the person buying is not providing their own email address where the receipt will be sent. [Post edited 9 Sep 2021 17:16]
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| Burnley v Rochdale EFL Cup on 17:22 - Sep 9 with 3457 views | Bobbyjoe |
| Burnley v Rochdale EFL Cup on 17:15 - Sep 9 by 442Dale |
Anyone who tries to use a random email address will see the confirmation email sent into that address and there’s a good chance the club will not honour that sale as the person buying is not providing their own email address where the receipt will be sent. [Post edited 9 Sep 2021 17:16]
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I presumed the 2 email addresses I saw were the genuine addresses of 2 ticket buyers. | | | |
| Burnley v Rochdale EFL Cup on 17:26 - Sep 9 with 3444 views | 442Dale |
| Burnley v Rochdale EFL Cup on 17:22 - Sep 9 by Bobbyjoe |
I presumed the 2 email addresses I saw were the genuine addresses of 2 ticket buyers. |
Which would be a system issue. Quite why anyone is looking to bypass the system and not using their own season card numbers is mystifying. Please try thinking of others. | |
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| Burnley v Rochdale EFL Cup on 17:32 - Sep 9 with 3427 views | Bobbyjoe |
| Burnley v Rochdale EFL Cup on 17:26 - Sep 9 by 442Dale |
Which would be a system issue. Quite why anyone is looking to bypass the system and not using their own season card numbers is mystifying. Please try thinking of others. |
Someone pointed out that their season card number didn't work, but a random number did. Joking aside, it's a serious matter that everyone who has bought a ticket has had their email address potentially made public. Don't shoot the messenger! | | | |
| Burnley v Rochdale EFL Cup on 17:39 - Sep 9 with 3404 views | DaleFan7 |
Looks like online have been taken down again | | | |
| Burnley v Rochdale EFL Cup on 17:44 - Sep 9 with 3377 views | TVOS1907 |
| Burnley v Rochdale EFL Cup on 17:39 - Sep 9 by DaleFan7 |
Looks like online have been taken down again |
Still there in the Cup Tickets link. |  |
| When I was your age, I used to enjoy the odd game of tennis. Or was it golf? |
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| Burnley v Rochdale EFL Cup on 17:59 - Sep 9 with 3331 views | DaleFan7 |
So it is, thanks! Was just in the general ticket area before. | | | |
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| Burnley v Rochdale EFL Cup on 18:06 - Sep 9 with 3308 views | 442Dale |
| Burnley v Rochdale EFL Cup on 17:39 - Sep 9 by DaleFan7 |
Looks like online have been taken down again |
No shooting at all, hoping that nobody would seek to utilise the method. Plus presumably the messenger passed on the information they identified to the club so they could be aware of the details of what happens.
Edit: sorry Dalefan7, replied to wrong post. [Post edited 9 Sep 2021 18:25]
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| Burnley v Rochdale EFL Cup on 18:27 - Sep 9 with 3248 views | isitme |
| Burnley v Rochdale EFL Cup on 18:06 - Sep 9 by 442Dale |
No shooting at all, hoping that nobody would seek to utilise the method. Plus presumably the messenger passed on the information they identified to the club so they could be aware of the details of what happens.
Edit: sorry Dalefan7, replied to wrong post. [Post edited 9 Sep 2021 18:25]
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The system should require a password when you type in your member number to prevent people just typing a random number in and hoping for the best.
What happens when the genuine member 123 tries to buy a ticket and they are unable to as some joker has already bought one linked to that account? [Post edited 9 Sep 2021 18:34]
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| Burnley v Rochdale EFL Cup on 18:33 - Sep 9 with 3227 views | 442Dale |
| Burnley v Rochdale EFL Cup on 18:27 - Sep 9 by isitme |
The system should require a password when you type in your member number to prevent people just typing a random number in and hoping for the best.
What happens when the genuine member 123 tries to buy a ticket and they are unable to as some joker has already bought one linked to that account? [Post edited 9 Sep 2021 18:34]
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Yep. It’s clear there are issues with the system that the club should address immediately. Then there are the processes around all ticket games so that people have a better understanding. | |
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| Burnley v Rochdale EFL Cup on 19:10 - Sep 9 with 3120 views | Bobbyjoe |
| Burnley v Rochdale EFL Cup on 18:27 - Sep 9 by isitme |
The system should require a password when you type in your member number to prevent people just typing a random number in and hoping for the best.
What happens when the genuine member 123 tries to buy a ticket and they are unable to as some joker has already bought one linked to that account? [Post edited 9 Sep 2021 18:34]
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I think the issue is that it is presumably possible for one person to buy as many tickets as they have genuine email addresses, the flaw being that actual names and addresses are rendered completely redundant. This is pure speculation, I hasten to add, as I haven't myself purchased a ticket | | | |
| Burnley v Rochdale EFL Cup on 19:20 - Sep 9 with 3089 views | TVOS1907 |
| Burnley v Rochdale EFL Cup on 18:27 - Sep 9 by isitme |
The system should require a password when you type in your member number to prevent people just typing a random number in and hoping for the best.
What happens when the genuine member 123 tries to buy a ticket and they are unable to as some joker has already bought one linked to that account? [Post edited 9 Sep 2021 18:34]
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Bobbyjoker? | |
| When I was your age, I used to enjoy the odd game of tennis. Or was it golf? |
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| Burnley v Rochdale EFL Cup on 19:27 - Sep 9 with 3073 views | nordenblue |
| Burnley v Rochdale EFL Cup on 18:27 - Sep 9 by isitme |
The system should require a password when you type in your member number to prevent people just typing a random number in and hoping for the best.
What happens when the genuine member 123 tries to buy a ticket and they are unable to as some joker has already bought one linked to that account? [Post edited 9 Sep 2021 18:34]
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While there's not that many season ticket holders to start with, if it is actually that simple there will be a few folk trying their own number to buy a ticket finding it to be unsuccessful, the whole thing is a bit of a shit show really and didn't need to be so rushed through. | | | |
| Burnley v Rochdale EFL Cup on 19:31 - Sep 9 with 3064 views | _Windydale |
If the title of the box had been more self explanatory and not just 'Enter account number' e.g.
'Enter your season card ID number.'
and another maybe added as an extra box...
Enter your surname or a password.
If it's too much programming to change it. Then lock the email/or better blank out the current email
Put a warning in big letters. If you are not the season ticket holder of this 'ID number' you will not be able to redeem this ticket and it will become nonrefundable. Please check you have the correct Season ticket ID that matches your home address. | | | |
| Burnley v Rochdale EFL Cup on 11:09 - Sep 10 with 2719 views | DaleiLama |
I put my 4 digit id no from SC in and got this message back: We look forward to welcoming you back to the Crown Oil Arena. (it's @ Turf Moor) If you have chosen to collect your card (I did) we will communicate in due course when they will be available.
It says they can be collected from Turf Moor on a screen prior to odering which I took a screen snapshot of) - I really hope this will be the case. Also, I have no seat allocated on my on-line order ...... is this the case for others? Presumably I'll have to wait til I get there and collect it to find out where the seat is. Can anyone illuminate further? |  |
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| Burnley v Rochdale EFL Cup on 11:16 - Sep 10 with 2710 views | boromat |
Yep no seat assigned at purchase it'll have it on the ticket though.
It was mentioned on Twitter for example if people want to try and sit next to each other they could all purchase for collection from the ticket office and all turn up at the same time to pick up tickets that are sequential. | |
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| Burnley v Rochdale EFL Cup on 13:13 - Sep 10 with 2600 views | boromat |
Just had my ticket come through the door with seat number etc.  | |
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| Burnley v Rochdale EFL Cup on 13:29 - Sep 10 with 2569 views | nordenblue |
| Burnley v Rochdale EFL Cup on 11:16 - Sep 10 by boromat |
Yep no seat assigned at purchase it'll have it on the ticket though.
It was mentioned on Twitter for example if people want to try and sit next to each other they could all purchase for collection from the ticket office and all turn up at the same time to pick up tickets that are sequential. |
Thats predicting the ticket office actually sell them in sequential order too, I wouldnt guarantee that either.... | | | |
| Burnley v Rochdale EFL Cup on 14:16 - Sep 10 with 2494 views | mikehunt |
I got a message after purchasing saying ‘please note, cards cannot be collected from point of sale. They will be printed and sent at a later date’. I’ve checked my email receipt and it definitely is one ticket for the Bumley game and no delivery charge. ??????
So can we not collect these tickets from the office at tomorrow’s game? [Post edited 10 Sep 2021 14:21]
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| The worm of time turns not for the cuckoo of circumstance. |
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| Burnley v Rochdale EFL Cup on 14:37 - Sep 10 with 2431 views | James1980 |
| Burnley v Rochdale EFL Cup on 14:16 - Sep 10 by mikehunt |
I got a message after purchasing saying ‘please note, cards cannot be collected from point of sale. They will be printed and sent at a later date’. I’ve checked my email receipt and it definitely is one ticket for the Bumley game and no delivery charge. ??????
So can we not collect these tickets from the office at tomorrow’s game? [Post edited 10 Sep 2021 14:21]
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I received a similarly worded emails, after ordering tickets for Mansfield away and the Burnley game. | |
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| Burnley v Rochdale EFL Cup on 15:11 - Sep 10 with 2375 views | ncfc_chalky |
| Burnley v Rochdale EFL Cup on 14:37 - Sep 10 by James1980 |
I received a similarly worded emails, after ordering tickets for Mansfield away and the Burnley game. |
Have you been to Field Mill before James? |  |
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| Burnley v Rochdale EFL Cup on 15:16 - Sep 10 with 2366 views | DaleFan7 |
Is the ticket office closed today? Been ringing all day with no answer. | | | |
| Burnley v Rochdale EFL Cup on 15:22 - Sep 10 with 2359 views | ncfc_chalky |
| Burnley v Rochdale EFL Cup on 15:16 - Sep 10 by DaleFan7 |
Is the ticket office closed today? Been ringing all day with no answer. |
Send them an email to get in contact with you and they will reply | |
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| Burnley v Rochdale EFL Cup on 15:30 - Sep 10 with 2350 views | James1980 |
| Burnley v Rochdale EFL Cup on 15:11 - Sep 10 by ncfc_chalky |
Have you been to Field Mill before James? |
I haven't Chalky no is it easy to find using public transport? | |
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