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Post Your New Site Questions Here 13:39 - Jul 30 with 31451 viewsPhil_S

As it says on the tin!!
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Post Your New Site Questions Here on 09:44 - Aug 1 with 2424 viewsPJ_footballer

Post Your New Site Questions Here on 07:21 - Aug 1 by swanny

avatar avatar avatar whine bitch moan.......seriously, apart from this I have no complaints, asuming that others are complaining about the 'real' things and that they will be addressed/sorted in due course, although I would like to remain on the thread in which I have just posted, rather than be flung out into the wide blue yonder(or 'the lobby' as someone else said).


May i help you with that ? send the pic to @
then i'll send the version that'll work.
[Post edited 2 Aug 2013 9:11]
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Post Your New Site Questions Here on 10:25 - Aug 1 with 2402 viewsjack_obs

How do you unblock/unignore (is that a word) someone?
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Post Your New Site Questions Here on 10:39 - Aug 1 with 2391 viewsSpratty

Post Your New Site Questions Here on 10:25 - Aug 1 by jack_obs

How do you unblock/unignore (is that a word) someone?


simply click this icon

In the bottom right hand corner of one of their posts

List of ignored can be viewed through settings and people removed from list if you want to see their posts again
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Post Your New Site Questions Here on 10:41 - Aug 1 with 2382 viewsJackfath

Post Your New Site Questions Here on 10:39 - Aug 1 by Spratty

simply click this icon

In the bottom right hand corner of one of their posts

List of ignored can be viewed through settings and people removed from list if you want to see their posts again


People need to have a play with all the new icons and not rely on others so much. FFS it's not rocket science is it!

POSTER OF THE YEAR 2013. PROUD RECIPIENT OF THE SECOND PLANET SWANS LIFETIME ACHIEVEMENT AWARD.
Poll: Should Darran's ban be lifted?

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Post Your New Site Questions Here on 10:44 - Aug 1 with 2377 viewsBLAZE

Post Your New Site Questions Here on 10:25 - Aug 1 by jack_obs

How do you unblock/unignore (is that a word) someone?


Your guess is as good as mine. I accidentally ignored natterjack and now I can't remove him from the ignore list. When I click the red cross the page just turns white but he's still on the list

Also search function kicks you back to the forum index page instead of displaying results and avatars don't actually update when you try to change them. Doesn't seem like it was tested before going live
[Post edited 1 Aug 2013 10:46]
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Post Your New Site Questions Here on 10:48 - Aug 1 with 2366 viewsBaker

Post Your New Site Questions Here on 10:41 - Aug 1 by Jackfath

People need to have a play with all the new icons and not rely on others so much. FFS it's not rocket science is it!


Init

It amazes me how half the tools on here manage to switch their computer on!

May I say? what a smashing blouse you have on!

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Post Your New Site Questions Here on 10:49 - Aug 1 with 2364 viewsJackfath

Post Your New Site Questions Here on 10:44 - Aug 1 by BLAZE

Your guess is as good as mine. I accidentally ignored natterjack and now I can't remove him from the ignore list. When I click the red cross the page just turns white but he's still on the list

Also search function kicks you back to the forum index page instead of displaying results and avatars don't actually update when you try to change them. Doesn't seem like it was tested before going live
[Post edited 1 Aug 2013 10:46]


I am sure these minor issues will be sorted in time. In the broad scheme of things, are they really worth worrying about?

POSTER OF THE YEAR 2013. PROUD RECIPIENT OF THE SECOND PLANET SWANS LIFETIME ACHIEVEMENT AWARD.
Poll: Should Darran's ban be lifted?

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Post Your New Site Questions Here on 10:57 - Aug 1 with 2351 viewsSpratty

Post Your New Site Questions Here on 10:44 - Aug 1 by BLAZE

Your guess is as good as mine. I accidentally ignored natterjack and now I can't remove him from the ignore list. When I click the red cross the page just turns white but he's still on the list

Also search function kicks you back to the forum index page instead of displaying results and avatars don't actually update when you try to change them. Doesn't seem like it was tested before going live
[Post edited 1 Aug 2013 10:46]


Go into settings (very top right where you log on)

select the ignored members / posts tabs and you should be able to remove him from the list.

If this is what you are doing and it is not working report it as a fault.
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Post Your New Site Questions Here on 10:58 - Aug 1 with 2348 viewsBLAZE

Post Your New Site Questions Here on 10:57 - Aug 1 by Spratty

Go into settings (very top right where you log on)

select the ignored members / posts tabs and you should be able to remove him from the list.

If this is what you are doing and it is not working report it as a fault.


I know exactly what to do. It isn't working. And I just have, haven't I?
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Post Your New Site Questions Here on 11:39 - Aug 1 with 2319 viewsLaudrup

Post Your New Site Questions Here on 15:05 - Jul 30 by LaudrupFan

To make it look like the old forum you need to:

Press Settings -> Forum Settings -> View Mode = Table Mode Collapsed View.


Isn't the forum set up show it in "Table Mode Collapsed View" by default, if you haven't changed any settings?

If not it should, as this is the only useful setting out of the 4 and the one that is most similar to the old forum and any other useful forum for that matter.
[Post edited 1 Aug 2013 11:40]

I hate signatures

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Post Your New Site Questions Here on 11:48 - Aug 1 with 2310 viewsSpratty

Post Your New Site Questions Here on 10:58 - Aug 1 by BLAZE

I know exactly what to do. It isn't working. And I just have, haven't I?


Ok just trying to help - no need to get contankerous

I am sorry but I misread the post you were replying to and thought therefore you were saying you had no idea how to ignore someone. So thought after you had pressed the ignore button in error you were pressing it again to try and reinstate them. You mentioned the ignore list so unsure if you were doing the right thing. It seemed to me that this would not be clear to anyone trying to correct errors. However this is only because I misread the initial post.
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Post Your New Site Questions Here on 12:17 - Aug 1 with 2291 viewsPhil_S

Post Your New Site Questions Here on 10:58 - Aug 1 by BLAZE

I know exactly what to do. It isn't working. And I just have, haven't I?


Yes - passed on!
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Post Your New Site Questions Here on 13:07 - Aug 1 with 2259 viewsLaudrup

Post Your New Site Questions Here on 20:50 - Jul 30 by SwansNZ

How do you look at previous pages in a board? — clicking the “Next” or “2” at the bottom of this board, takes me back to the forum index page


I have figured out what the problem is.

If you click page 2 of this sub-forum it links to this page:
http://planetswans.fansnetwork.co.uk/forum/page:2

But in reality it should have linked to this page instead:
http://planetswans.fansnetwork.co.uk/forum/category:8/page:2

So the sub-forum info is missing from links. In this case "/category:8" for this "Football Only Board" sub-forum or "/category:9" for the "Tickets, travel and pubs" sub-forum and so forth.

It think it will be a fairly easy to correct this error.

I hate signatures

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Post Your New Site Questions Here on 15:10 - Aug 1 with 2214 viewsSpratty

Some comments on the new site. I think the presentation is important to address as it is putting people off but usability seems big concern to others (unread post functionality / search). Things that are not working that can be fixed quickly (paging through forum index / ignored list removal / navigation etc.) are making the site unworkable to some extent so be great if these could be fixed quickly.

Too black and white.

Harshness of presentation seriously detracts from usability. Board and Forum index pages especially. (But a standard style needs to run throughout)
Individual items in the lists run into each other instead of being instantly clearly demarked. This gives an instant poor impression to the site and makes it much harder to use and puts people off.

e.g. Look at presentation on not666 site http://www.not606.com/forumdisplay.php/55-Swansea-City Not suggesting this as perfect layout but it presents a calm clearly laid out format that does not offend your eyes or require work to pick one item from another. The muted used of colour aids this.

A nice touch to limit text overload on the index page — is the use of small text boxes that instantly appear when you hover on the link to any forum. These let you read several lines of the op without actually going into the individual thread.

Note the single clearly defined reply to thread button at the top and bottom of each page of the thread and the reply with quote button on the bottom right of each post

note: This site does not seem to have the same sophisticated structure as ours with separate boards or forums, it just appears to be one long forum with individual threads. Also (according to one post) has no search facility beyond looking at what individual users have posted (similar to this one now)


Other main problems.

Navigation not taking you to logical places on post for example or ability to return to forum index

Some pages inaccessible (link to pages beyond the 1st page on index of threads within forum).

Remove member from ignored list not working

Some are having problems with uploading Avatars

Inability to automatically dip into a forum where you left off. Be advised of unread posts etc.

Lack of Search facility

General formatting — action buttons to right — avatars to left etc (to follow natural reading pattern)

Standardised style and standard use of terms eg Board Forum Thread Post

Appropriate placing and naming of action buttons

Inability to use any formatting/colour/highlighting within post text

Inability to quote multiple levels or reply to parts of post or highlight

Inability to delete or change quoted post when editing your own post

.........
[Post edited 1 Aug 2013 15:12]
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Post Your New Site Questions Here on 15:20 - Aug 1 with 2206 viewsSpratty

Post Your New Site Questions Here on 13:07 - Aug 1 by Laudrup

I have figured out what the problem is.

If you click page 2 of this sub-forum it links to this page:
http://planetswans.fansnetwork.co.uk/forum/page:2

But in reality it should have linked to this page instead:
http://planetswans.fansnetwork.co.uk/forum/category:8/page:2

So the sub-forum info is missing from links. In this case "/category:8" for this "Football Only Board" sub-forum or "/category:9" for the "Tickets, travel and pubs" sub-forum and so forth.

It think it will be a fairly easy to correct this error.


Thanks

With mine I get this URL on the first page of the football only forum:
http://planetswans.fansnetwork.co.uk/forum/category:8-football-only-board#1035

and if I replace the #1035 with /page:2 or whatever other page I want to view and press enter it works

Same with other forums replace # and numbers after as above

Agree this should be a really easy fix for support
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Post Your New Site Questions Here on 15:43 - Aug 1 with 2197 viewsswanny

Post Your New Site Questions Here on 09:44 - Aug 1 by PJ_footballer

May i help you with that ? send the pic to @
then i'll send the version that'll work.
[Post edited 2 Aug 2013 9:11]


that's very kind of you, but I haven't finally decided on which 'face' I want to present...I could be dicking about with avatars for months....as it is I shall stick with Mr Waugh until someone fixes something

'Sorry, your password must contain a capital letter, two numbers, a symbol, an inspiring message, a spell, a gang sign, a hieroglyph and the blood of a virgin"

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Post Your New Site Questions Here on 17:25 - Aug 1 with 2171 viewsIce_Tea

Post Your New Site Questions Here on 08:36 - Aug 1 by Baker



How?
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Post Your New Site Questions Here on 23:59 - Aug 1 with 2091 viewsS0LID

Can we change the site background, it takes focus from the forum bit!
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Post Your New Site Questions Here on 00:03 - Aug 2 with 2088 viewsPhil_S

Post Your New Site Questions Here on 23:59 - Aug 1 by S0LID

Can we change the site background, it takes focus from the forum bit!


Just so I am on the same wavelength here by site background you mean the picture of the Liberty?

Change the picture or just reduce the colour in it a little?
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Post Your New Site Questions Here on 00:13 - Aug 2 with 2075 viewsSwansforever

On the football only board it says there are 5 pages but when I click on page 2 or next it takes me back to the forum index.
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Post Your New Site Questions Here on 00:15 - Aug 2 with 2072 viewsPhil_S

Post Your New Site Questions Here on 00:13 - Aug 2 by Swansforever

On the football only board it says there are 5 pages but when I click on page 2 or next it takes me back to the forum index.


Been noted and is being fixed - there is a post in this topic that explains how to get around that in the short term
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Post Your New Site Questions Here on 00:16 - Aug 2 with 2070 viewsSmellyplumz

Post Your New Site Questions Here on 00:15 - Aug 2 by Phil_S

Been noted and is being fixed - there is a post in this topic that explains how to get around that in the short term


Any joy with fixing avatar issue Philski??

""Although I cannot promise or predict the future, I can guarantee one thing - the current board of directors will always fight, as we have done over the last 12 years, to work together as one with the Supporters Trust to make 100% sure that Swansea City football club remains the number one priority in all our thoughts and in every decision we make."
Poll: Huw Jenkins

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Post Your New Site Questions Here on 00:20 - Aug 2 with 2065 viewsSwansforever

Post Your New Site Questions Here on 00:15 - Aug 2 by Phil_S

Been noted and is being fixed - there is a post in this topic that explains how to get around that in the short term


I haven't read the whole thread - don't know what page I got to
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Post Your New Site Questions Here on 00:22 - Aug 2 with 2064 viewsSwansNZ

Post Your New Site Questions Here on 00:20 - Aug 2 by Swansforever

I haven't read the whole thread - don't know what page I got to


start at page 1, then you'll be sure not to miss anything ;)

Poll: Should the official match day thread include pictures?

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Post Your New Site Questions Here on 00:24 - Aug 2 with 2198 viewsPhil_S

Post Your New Site Questions Here on 00:16 - Aug 2 by Smellyplumz

Any joy with fixing avatar issue Philski??


Not as yet but its lower down the priority list at the moment

For now anyway...!
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