| Excel Parking Services Ltd 11:32 - Feb 5 with 3458 views | swancity |
Anyone had the misfortune to have to deal with these?
My car was parked legally in the car park at Parkway Dental Clinic Swansea while I had treatment . They provide you with the permit on which you handwrite your vehicle reg no and the date. And then display it which I did … only putting on the wrong date!
Now Excel have since been provided with written evidence from Parkway that I was there at that time having dental treatment and therefore legally parked but they’ve refused the appeal
Does anyone know the legal position or have any experience of dealing with them?
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| Excel Parking Services Ltd on 11:38 - Feb 5 with 2748 views | Joesus_Of_Narbereth |
These companies are cowboys. They refuse your appeal automatically because your cash is their profit. They probably haven’t even looked at it. There is a regulator/ombudsman I believe but they are often in cahoots with the parking companies. |  |
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| Excel Parking Services Ltd on 11:52 - Feb 5 with 2728 views | swancity |
| Excel Parking Services Ltd on 11:38 - Feb 5 by Joesus_Of_Narbereth |
These companies are cowboys. They refuse your appeal automatically because your cash is their profit. They probably haven’t even looked at it. There is a regulator/ombudsman I believe but they are often in cahoots with the parking companies. |
I’m now appealing again to an independent organisation
But the costs will increase if I lose
The issue must be …. Is the car legally parked and with permission surely? I’m trying to find out legal position. | |
| Only an idiot would eat a turkey curry on Christmas day |
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| Excel Parking Services Ltd on 12:08 - Feb 5 with 2722 views | Joesus_Of_Narbereth |
| Excel Parking Services Ltd on 11:52 - Feb 5 by swancity |
I’m now appealing again to an independent organisation
But the costs will increase if I lose
The issue must be …. Is the car legally parked and with permission surely? I’m trying to find out legal position. |
If it’s a private parking firm then it’s a civil claim. They are not suggesting and cannot suggest you were parked illegally. Only the police and local council can prosecute for illegal parking. They are claiming you have broken some terms and conditions in some perceived contract that you haven’t signed. It’s essentially an invoice.
These companies exist and thrive by sending out official looking letters that make people panic and pay up immediately no questions asked.
You have two options essentially:
1) pay up.
B) write a letter with evidence of your appointment and tell them you believe you are not eligible for this charge as you had a right to be there and were using the dental facilities and also filled in a permit. Tell them you consider the matter closed and tell them to stop harassing you. That will leave their only recourse taking you to court which they won’t do because they would almost certainly lose. | |
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| Excel Parking Services Ltd on 12:27 - Feb 5 with 2700 views | swancity |
| Excel Parking Services Ltd on 12:08 - Feb 5 by Joesus_Of_Narbereth |
If it’s a private parking firm then it’s a civil claim. They are not suggesting and cannot suggest you were parked illegally. Only the police and local council can prosecute for illegal parking. They are claiming you have broken some terms and conditions in some perceived contract that you haven’t signed. It’s essentially an invoice.
These companies exist and thrive by sending out official looking letters that make people panic and pay up immediately no questions asked.
You have two options essentially:
1) pay up.
B) write a letter with evidence of your appointment and tell them you believe you are not eligible for this charge as you had a right to be there and were using the dental facilities and also filled in a permit. Tell them you consider the matter closed and tell them to stop harassing you. That will leave their only recourse taking you to court which they won’t do because they would almost certainly lose. |
Ok
Thanks fir the info 👍🏻
I’ve appealed to them via their on line system. That was rejected. Now I can appeal to an “ independent “ organisation. Also on line. Which I intend doing but at this point the costs increase. You’d think there is some precedent. I’m still unsure. | |
| Only an idiot would eat a turkey curry on Christmas day |
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| Excel Parking Services Ltd on 12:27 - Feb 5 with 2700 views | Whiterockin |
| Excel Parking Services Ltd on 11:52 - Feb 5 by swancity |
I’m now appealing again to an independent organisation
But the costs will increase if I lose
The issue must be …. Is the car legally parked and with permission surely? I’m trying to find out legal position. |
Purely my opinion, but if you have to display a ticket/voucher with details such as a date and this is incorrectly completed, you are probably not legally parked. Technicality it may be, but I think it is enough. |  | | |
| Excel Parking Services Ltd on 12:29 - Feb 5 with 2687 views | onehunglow |
| Excel Parking Services Ltd on 11:52 - Feb 5 by swancity |
I’m now appealing again to an independent organisation
But the costs will increase if I lose
The issue must be …. Is the car legally parked and with permission surely? I’m trying to find out legal position. |
These incidents are stressful no matter what advice you see
All I'd suggest is fighting them all the way if you can prove you are in the right These feckers have caused credit scores to be affected
You might want to just pay up and leave the stress
It's a tw@t | |
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| Excel Parking Services Ltd on 12:37 - Feb 5 with 2680 views | swancity |
| Excel Parking Services Ltd on 12:27 - Feb 5 by Whiterockin |
Purely my opinion, but if you have to display a ticket/voucher with details such as a date and this is incorrectly completed, you are probably not legally parked. Technicality it may be, but I think it is enough. |
Yes that’s my concern. Even if they have proof that I was there on an appt which they have. | |
| Only an idiot would eat a turkey curry on Christmas day |
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| Excel Parking Services Ltd on 12:41 - Feb 5 with 2650 views | controversial_jack |
I had one recently, we stayed overnight in a travel lodge, and had the notice a few days later. I rang the hotel and they mailed the company and cancelled it , or so they said. I'm waiting to see if the company has actually cancelled it. Apparently, the cold weather can affect their cameras , so mistakes are made as if ? I will challenge it all the way if so, they won't get a penny out of me | | | |
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| Excel Parking Services Ltd on 12:43 - Feb 5 with 2654 views | Whiterockin |
| Excel Parking Services Ltd on 12:37 - Feb 5 by swancity |
Yes that’s my concern. Even if they have proof that I was there on an appt which they have. |
Look at it like this.
If you had an appointment and didn't put a ticket on the window would you be legally parked. Not in my opinion.
If you display a ticket with the wrong information on would you be legally parked. Again not in my opinion.
Sorry. | | | |
| Excel Parking Services Ltd on 13:06 - Feb 5 with 2622 views | swancity |
| Excel Parking Services Ltd on 12:43 - Feb 5 by Whiterockin |
Look at it like this.
If you had an appointment and didn't put a ticket on the window would you be legally parked. Not in my opinion.
If you display a ticket with the wrong information on would you be legally parked. Again not in my opinion.
Sorry. |
You could be right.👍🏻
I need legal advice on it really. | |
| Only an idiot would eat a turkey curry on Christmas day |
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| Excel Parking Services Ltd on 14:15 - Feb 5 with 2568 views | theloneranger |
If you're on Facebook, join "Private Parking Tickets - help and advice"
They are very good with legal advice etc, but I think they will tell you that you've made a massive mistake in admitting to be the driver - only say that you are the Keeper of the vehicle. They can explain the legal reason to you.
Good luck. |  |
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| Excel Parking Services Ltd on 18:39 - Feb 5 with 2466 views | union_jack |
| Excel Parking Services Ltd on 12:43 - Feb 5 by Whiterockin |
Look at it like this.
If you had an appointment and didn't put a ticket on the window would you be legally parked. Not in my opinion.
If you display a ticket with the wrong information on would you be legally parked. Again not in my opinion.
Sorry. |
In theory yes, which is why the ticket was issued and possibly the appeal refused.
However, to claim the fine, providing he doesn’t pay, they will need to take him to court. They will run a huge risk of losing the case given the particular circumstances I.e. that he has proof that he was parked ‘legally’ and on the right day. It will come down to the judge on the day but my guess is they just wouldn’t take the chance. It’s too risky and they’ll end up paying court costs.
They’ll only go to court in cast iron cases is my opinion. This one certainly isn’t.
However, this is just my opinion. |  |
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| Excel Parking Services Ltd on 18:49 - Feb 5 with 2460 views | Joesus_Of_Narbereth |
| Excel Parking Services Ltd on 12:43 - Feb 5 by Whiterockin |
Look at it like this.
If you had an appointment and didn't put a ticket on the window would you be legally parked. Not in my opinion.
If you display a ticket with the wrong information on would you be legally parked. Again not in my opinion.
Sorry. |
It’s nothing to do with legality it’s a civil dispute. It’s not a fine it’s a charge. That’s why you shouldn’t pay it. The company doesn’t own the car park they just manage it. If they are penalising legitimate customers of the businesses that the car park services I don’t think those businesses would be very happy. | |
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| Excel Parking Services Ltd on 19:17 - Feb 5 with 2421 views | builthjack |
I have had plenty of these over the years. Never paid one.
Never ever answer their letters. |  |
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| Excel Parking Services Ltd on 19:31 - Feb 5 with 2399 views | Joesus_Of_Narbereth |
| Excel Parking Services Ltd on 18:39 - Feb 5 by union_jack |
In theory yes, which is why the ticket was issued and possibly the appeal refused.
However, to claim the fine, providing he doesn’t pay, they will need to take him to court. They will run a huge risk of losing the case given the particular circumstances I.e. that he has proof that he was parked ‘legally’ and on the right day. It will come down to the judge on the day but my guess is they just wouldn’t take the chance. It’s too risky and they’ll end up paying court costs.
They’ll only go to court in cast iron cases is my opinion. This one certainly isn’t.
However, this is just my opinion. |
They very very very rarely take people to court. It’s not worth the time or effort for sixty quid or whatever it is. They are already raking it in from people panicking and paying up immediately thinking it’s an official fine.
If you’re in the right which the OP seems to be then just writing them a stern letter saying you don’t believe you owe the charge because of (insert evidence here) and please don’t contact me again will usually make them go away. Any more threatening letters could be construed as harassment. | |
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| Excel Parking Services Ltd on 19:47 - Feb 5 with 2375 views | swancity |
Thanks all for the helpful input much appreciated
I’m def now going to appeal via the independent organisation they’ve referred me to. And then refuse to pay it … | |
| Only an idiot would eat a turkey curry on Christmas day |
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| Excel Parking Services Ltd (n/t) on 20:10 - Feb 5 with 2344 views | max936 |
| Excel Parking Services Ltd on 12:08 - Feb 5 by Joesus_Of_Narbereth |
If it’s a private parking firm then it’s a civil claim. They are not suggesting and cannot suggest you were parked illegally. Only the police and local council can prosecute for illegal parking. They are claiming you have broken some terms and conditions in some perceived contract that you haven’t signed. It’s essentially an invoice.
These companies exist and thrive by sending out official looking letters that make people panic and pay up immediately no questions asked.
You have two options essentially:
1) pay up.
B) write a letter with evidence of your appointment and tell them you believe you are not eligible for this charge as you had a right to be there and were using the dental facilities and also filled in a permit. Tell them you consider the matter closed and tell them to stop harassing you. That will leave their only recourse taking you to court which they won’t do because they would almost certainly lose. |
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| Excel Parking Services Ltd on 20:39 - Feb 5 with 2294 views | SullutaCreturned |
I think they may win on the technicality of the date, do the Tand C's say any permit must be correctly filled out?
It may be harsh and the jdge may have sympathy but the rules are the rules. You need a lawyer mate and it may work out cheaper to pay up. This is what they are counting on, the costs you may incur just getting advice could be more than the fine. | | | |
| Excel Parking Services Ltd on 21:12 - Feb 5 with 2263 views | Kilkennyjack |
| Excel Parking Services Ltd on 20:39 - Feb 5 by SullutaCreturned |
I think they may win on the technicality of the date, do the Tand C's say any permit must be correctly filled out?
It may be harsh and the jdge may have sympathy but the rules are the rules. You need a lawyer mate and it may work out cheaper to pay up. This is what they are counting on, the costs you may incur just getting advice could be more than the fine. |
This advice is incorrect.
As posted above its a civil claim.
This company do not own the car park.
They are employed by the owners of the car park (the Dentist ?) to police it.
Find out who the car park owner is and get them to tell this company to accept you had every right to park there. No ifs and no buts.
They should then back off.
I certainly would not pay them because you were entitled to park there. The ticket is a token yes but whatever you were entitled to park there. That fact would matter to a judge.
I am no lawyer but i had similar happen to me.
Good luck. |  |
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| Excel Parking Services Ltd on 21:28 - Feb 5 with 2247 views | union_jack |
| Excel Parking Services Ltd on 20:39 - Feb 5 by SullutaCreturned |
I think they may win on the technicality of the date, do the Tand C's say any permit must be correctly filled out?
It may be harsh and the jdge may have sympathy but the rules are the rules. You need a lawyer mate and it may work out cheaper to pay up. This is what they are counting on, the costs you may incur just getting advice could be more than the fine. |
Not often I disagree with you Cat but onthis occasion I do. | |
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| Excel Parking Services Ltd on 21:49 - Feb 5 with 2231 views | Joesus_Of_Narbereth |
Get on the blower to the dentist in the morning and tell them if they don’t cancel your parking charge you and all the boys from swans independent will leave a 1 star review claiming they left us all looking like Ken Dodd’s goofier brother. | |
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| Excel Parking Services Ltd on 23:24 - Feb 5 with 2177 views | theloneranger |
Read this - it's very helpful ....
https://www.mirror.co.uk/money/martin-lewis-debunks-private-parking-20908858
If you don't succeed with your appeal, and you decide to ignore it - they still have up to 6 years to take you to court.
** If it gets to this stage - DO NOT IGNORE a "Letter Before Claim or Action"**
**Some of the advice given on here is totally wrong, due to the "Parking (Code of Practice) Act" **
Once again, Good Luck!! | |
| Everyday above ground ... Is a good day! 😎 |
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| Excel Parking Services Ltd on 09:34 - Feb 6 with 2100 views | controversial_jack |
| Excel Parking Services Ltd on 23:24 - Feb 5 by theloneranger |
Read this - it's very helpful ....
https://www.mirror.co.uk/money/martin-lewis-debunks-private-parking-20908858
If you don't succeed with your appeal, and you decide to ignore it - they still have up to 6 years to take you to court.
** If it gets to this stage - DO NOT IGNORE a "Letter Before Claim or Action"**
**Some of the advice given on here is totally wrong, due to the "Parking (Code of Practice) Act" **
Once again, Good Luck!! |
Don't ignore, don't appeal, challenge. If they can see you are prepared to fight all the way, it's not worth their effort to pursue it | | | |
| Excel Parking Services Ltd on 19:33 - Feb 6 with 1986 views | howenjack |
Just my twopennorth for what its worth . What have the parking company lost ??? Nothing - you paid the required fee , this would be evident on their list of cars parked chronologically which would be registered by their machine surely . I doubt very much they will take you to court because they have to prove loss. What have they lost ? Nothing .
There are parking websites online you can look up to help you . | | | |
| Excel Parking Services Ltd on 22:04 - Feb 6 with 1952 views | swancity |
| Excel Parking Services Ltd on 19:33 - Feb 6 by howenjack |
Just my twopennorth for what its worth . What have the parking company lost ??? Nothing - you paid the required fee , this would be evident on their list of cars parked chronologically which would be registered by their machine surely . I doubt very much they will take you to court because they have to prove loss. What have they lost ? Nothing .
There are parking websites online you can look up to help you . |
It’s free parking for use by customers of Parkway dental clinic
At the reception they give you a ticket which you hand write the date and vehicle reg no on.
I’d written the wrong date on it in error. The car was parked “ legally “. And with permission. | |
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