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I know there is another thread regarding tickets but this is about the staff working there. Over the years I have found the ticketing system frustrating and I've even had problems with the new jack army membership. As is the case with any business it's the people on the frontline that take the stick. However, it has to be said that the people I've dealt with over the last week have been a credit to the club. They were polite and efficient and unlike many other businesses I've dealt with they actually rang me back when they said they would and sorted out my problem. Planet swans is all too often used as a tool for criticism but very rarely (myself included) do we write to praise. So thanks ticket office people.
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Ticket office staff on 14:22 - Jul 9 with 2569 views
I have to say I haven't had many problems with the Ticket Office but someone rang me back today regarding an issue with purchasing Villarreal tickets on the new website.
Its not resolved yet by Ticketmaster but at least communication has improved it seems
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Ticket office staff on 20:52 - Jul 9 with 2333 views
I emailed in yesterday same problem as Tenko and I have had excellent response from several members of staff there, I am waiting like Tenko for it to be resolved but it would appear that they are trying.
Life is an adventure or nothing at all.
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Ticket office staff on 23:53 - Jul 9 with 2160 views