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Computer help (Non QPR) 18:04 - Jun 27 with 2633 viewsPinnerPaul

Hello all,

Not been on here much - taking a break from football - on line and refereeing!

Meanwhile..... someone who has always sent me emails and vice versa now can't send any to me but receives mine OK. he's tried sending from laptop and phone and i've tried checking my end as well.

Odd thing is when someone hits "Reply to all" when he has sent one I see his email and address perfectly fine.

Any ideas?

Happy for any technical experts to PM me if you need anymore info!

Thanks all - look forward to being back on here once the season starts to discuss the merits of Manning, handballs and offsides once more
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Computer help (Non QPR) on 18:09 - Jun 27 with 2590 viewsMetallica_Hoop

Have you blacklisted him by accident? I did that to a manger at work and have no idea how I did it.

I could send but get no reply.

Beer and Beef has made us what we are - The Prince Regent

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Computer help (Non QPR) on 18:12 - Jun 27 with 2577 viewsnumptydumpty

If you could not receive any of his emails, it could just be his email is blocked.

Normally this is because you yourself have blocked his emails.

People do this if someone being bit painful and not getting the message so the recipient ie you in this case blocks the sender

If these are from your mate though and you have never knowingly blocked him, you possibly could have done it inadvertently I guess !!

In that case you would just need take his personal email address off ignore like people, do on this forum sometimes
[Post edited 27 Jun 2023 18:14]

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Computer help (Non QPR) on 18:24 - Jun 27 with 2547 viewsTomS

Have you looked in.your Spam/Junk mail folder for the missing emails.
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Computer help (Non QPR) on 18:48 - Jun 27 with 2505 viewsHooping_Mad

He may have 'cached' the wrong address for you.

Get him to check his address book in whichever system he uses and look for a double entry. (Get your minds out of the gutter)

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Computer help (Non QPR) on 19:06 - Jun 27 with 2457 viewsBenny_the_Ball

Difficult to pinpoint without precise details (which mail system you're using, if it's personal or company emails, if its internal or external mail, whether other folk receive his emails, what type of email address he's mailing, etc.). However, typical causes are:

(1) You've accidentally blocked him. To resolve remove his email address from your blocked list.

(2) His email has been inadvertently marked as spam. Check your Spam/Junk folder, locate his email and mark it as 'Not Spam'.

(3) He is sending emails to a group address and you are missing from the group. For example, if your company uses group addresses such as refs@company.com, check with the sender if you're a member of that group. If not, he'll have to add your specific email address to the email each time or request that IT add you to the group.

(4) The email contains an attachment which your email server is rejecting.

(5) He is simply using the wrong email address for you (unlikely as he would have received a failure to send notification).
[Post edited 27 Jun 2023 19:09]
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Computer help (Non QPR) on 16:56 - Jun 28 with 2258 viewsPinnerPaul

Thanks all,

I have checked my end and can't see that I have blocked anyone, let alone him.

Its all emails not just group ones or with/without attachments.

They are personal email accounts - both him and me.

The 'double' email address is the only thing I think we both haven't tried, I'll get him to check.

Thanks all and if anyone has any more ideas, just shout!

Thanks
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Computer help (Non QPR) on 17:47 - Jun 28 with 2207 viewsHooping_Mad

If your friend can find one of the messages that failed to send and extract the trace or the header I may be able to assist further.

PM it to me if you want, probably best not to post that up here. You'll need his expressed consent to send it to some mug on a football forum. I do work in IT and I do adhere to GDPR rules where applicable so there is that

Chairman of the Junior Hoilett appreciation society
Poll: What's the next move?

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Computer help (Non QPR) on 10:30 - Jun 29 with 2138 viewsWokingR

Computer help (Non QPR) on 16:56 - Jun 28 by PinnerPaul

Thanks all,

I have checked my end and can't see that I have blocked anyone, let alone him.

Its all emails not just group ones or with/without attachments.

They are personal email accounts - both him and me.

The 'double' email address is the only thing I think we both haven't tried, I'll get him to check.

Thanks all and if anyone has any more ideas, just shout!

Thanks


You need to turn it off, count to 10 and then turn it back on again.
Can't believe none of these other so called 'experts' have suggested this.
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Computer help (Non QPR) on 10:54 - Jun 29 with 2109 viewsTripper

If he is sending from a non gmail address and yours is a gmail address it could be an email security issue. We had a nightmare sending to gmail addresses as they all bounced back for this reason.

https://support.google.com/mail/answer/81126#authentication
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Computer help (Non QPR) on 11:03 - Jun 29 with 2101 viewssprocket

you don't mention the email client? GMAIL? Outlook?

Check if you have any rules setup?
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Computer help (Non QPR) on 15:51 - Jun 29 with 2021 viewsGaryT

Was going to suggest he checks his antivirus but that would affect all of his outward mail. So just to be clear, he can email everyone but you and that happens on a PC/Laptop and the phone? It has to be a setting in his client (that is on both) that is specific for your email address, IE he's blocked you.

I'm assuming he is trying to reply to an email you have sent him to cut out any chance of him mistyping your email address?

Are his emails to you sitting in his outbox?
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Computer help (Non QPR) on 16:27 - Jun 29 with 1990 viewsMick_S

Computer help (Non QPR) on 10:30 - Jun 29 by WokingR

You need to turn it off, count to 10 and then turn it back on again.
Can't believe none of these other so called 'experts' have suggested this.


Here you go, Paul.



Fixed.

Did I ever mention that I was in Minder?

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Computer help (Non QPR) on 18:00 - Jun 29 with 1943 viewsPinnerPaul

Computer help (Non QPR) on 10:30 - Jun 29 by WokingR

You need to turn it off, count to 10 and then turn it back on again.
Can't believe none of these other so called 'experts' have suggested this.


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Computer help (Non QPR) on 18:02 - Jun 29 with 1934 viewsPinnerPaul

Computer help (Non QPR) on 17:47 - Jun 28 by Hooping_Mad

If your friend can find one of the messages that failed to send and extract the trace or the header I may be able to assist further.

PM it to me if you want, probably best not to post that up here. You'll need his expressed consent to send it to some mug on a football forum. I do work in IT and I do adhere to GDPR rules where applicable so there is that


Thanks, I'll ask him
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Computer help (Non QPR) on 18:02 - Jun 29 with 1929 viewsPinnerPaul

Computer help (Non QPR) on 10:54 - Jun 29 by Tripper

If he is sending from a non gmail address and yours is a gmail address it could be an email security issue. We had a nightmare sending to gmail addresses as they all bounced back for this reason.

https://support.google.com/mail/answer/81126#authentication


He is Yahoo and I'm Talktalk - so that's not it!
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Computer help (Non QPR) on 18:05 - Jun 29 with 1917 viewsPinnerPaul

Computer help (Non QPR) on 15:51 - Jun 29 by GaryT

Was going to suggest he checks his antivirus but that would affect all of his outward mail. So just to be clear, he can email everyone but you and that happens on a PC/Laptop and the phone? It has to be a setting in his client (that is on both) that is specific for your email address, IE he's blocked you.

I'm assuming he is trying to reply to an email you have sent him to cut out any chance of him mistyping your email address?

Are his emails to you sitting in his outbox?


Both replies and new emails to me seem to be 'rejected' - his word.

Don't know about the Outbox, I'll ask.

Thanks again all
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Computer help (Non QPR) on 08:57 - Jun 30 with 1794 viewsR_from_afar

Presumably he can send mails to other people so it's not that all his combined emails are exceeding the mail file limit and causing the system to prevent him sending any more?

"Things had started becoming increasingly desperate at Loftus Road but QPR have been handed a massive lifeline and the place has absolutely erupted. it's carnage. It's bedlam. It's 1-1."

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