I was turned away at turnstile 28 yesterday at 1452 as my ticket had 'already been used'
Proceeded to the ticket office where around 200 others were queuing with similar issues. Got to the front around 1520 and was issued a new card, went to my designated turnstiles and found them all closed. Walked around to the north stand (nearest by this stage) card failed as before and a steward was called. Arrived 5 minutes later and told 1 turnstile will be open on the East, found turnstile, card rejected again.
Back to ticket office, no queue thankfully. Bloke recognised me , took card around the side and handed it back saying it'll work now. Told him I want someone to go with me and someone came from the back to show me the card working on his scanner. Did eventually scan, actually got into the concourse at 1537.
I've no issue with any of the staff involved, they were all great and apologetic when it's clearly not their fault, however someone there is responsible. Is it Huw Cooze? or Leigh Dineen ? because if this happens to me again next week I want whoever it is out there with me.
|  |
By continuing to use the site, you agree to our use of cookies and to abide by our Terms and Conditions.