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Update from Trust 10:35 - Aug 26 with 13423 viewsjudd

https://www.daletrust.co.uk/2024/08/supporter-concerns/

Poll: What is it to be then?

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Update from Trust on 13:51 - Aug 26 with 4092 viewsdawlishdale

I honestly can't begin to fathom the complete lunacy of this decision. It has obviously been taken without a hint of intelligence or any thought as to how it will impact the paying supporters.

Only a complete about turn and an apology will suffice.

I am seriously worried that we have people with such a lack of common sense on the Board.
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Update from Trust on 13:51 - Aug 26 with 4089 views442Dale

On the subject of “single use”, that doesn’t need to be the case if the season ticket is renewed. The only stickers that would need removing would be those where a season ticket isn’t sold.

That sort of complex thought process probably isn’t required at Anfield, Old Trafford, the Nou Camp or Madison Square Garden though, so there’s no need for us to consider it either.

Poll: Greatest Ever Dale Game

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Update from Trust on 14:01 - Aug 26 with 4022 viewsJames1980

If match day tickets have seat numbers on them and the stands rows and seats are clearly labelled then isn't that the issue of the person(s) sat in the wrong seat? and if stewards politely ask them to move they should behave and move.

'Only happy when you've got it often makes you miss the journey'
Poll: What does Jim need ?

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Update from Trust on 14:05 - Aug 26 with 3980 viewsjudd

Update from Trust on 14:01 - Aug 26 by James1980

If match day tickets have seat numbers on them and the stands rows and seats are clearly labelled then isn't that the issue of the person(s) sat in the wrong seat? and if stewards politely ask them to move they should behave and move.


That's how the club want it to run.

10p per sticker though?

Poll: What is it to be then?

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Update from Trust on 14:10 - Aug 26 with 3942 views442Dale

Update from Trust on 14:05 - Aug 26 by judd

That's how the club want it to run.

10p per sticker though?


The cost of that against the cost of potential extra stewarding and fans who go for the first time and have an avoidable bad experience isn’t even worth debating.

The fact that the club have, so far, chosen not to take the Trust up on their offer for a sensible solution indicates greater concerns around the bigger picture though.

Poll: Greatest Ever Dale Game

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Update from Trust on 14:11 - Aug 26 with 3929 viewsTalkingSutty

Update from Trust on 14:01 - Aug 26 by James1980

If match day tickets have seat numbers on them and the stands rows and seats are clearly labelled then isn't that the issue of the person(s) sat in the wrong seat? and if stewards politely ask them to move they should behave and move.


We all had tickets for the York game last week but everybody just sat where they wanted, it was a free for all. Nobody complained, that's what normally happens at away games. At home games it's different because you can see the seats with reserved stickers on, or you could. There are a lot of young fans and school children, community groups who will have complimentary tickets, they see empty seats prior to the game kicking off and just go and sit in them, especially behind the goal or where their friends might be sitting. There's a reason there has always been reserved stickers on season ticket seats, it makes perfect sense, stops confrontation from happening and saves the stewards from having to disturb everybody in order to escorts people to their correct seat. It's really not rocket science.
[Post edited 26 Aug 14:15]
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Update from Trust on 14:17 - Aug 26 with 3881 viewsisitme

Update from Trust on 14:11 - Aug 26 by TalkingSutty

We all had tickets for the York game last week but everybody just sat where they wanted, it was a free for all. Nobody complained, that's what normally happens at away games. At home games it's different because you can see the seats with reserved stickers on, or you could. There are a lot of young fans and school children, community groups who will have complimentary tickets, they see empty seats prior to the game kicking off and just go and sit in them, especially behind the goal or where their friends might be sitting. There's a reason there has always been reserved stickers on season ticket seats, it makes perfect sense, stops confrontation from happening and saves the stewards from having to disturb everybody in order to escorts people to their correct seat. It's really not rocket science.
[Post edited 26 Aug 14:15]


I suppose away games are a bit different as you cannot choose your seat in advance and it is pretty much the unwritten rule of sit where you like. Those who want to stand can then gravitate to the back and then vice versa.
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Update from Trust on 16:18 - Aug 26 with 3546 viewsDaleiLama

Update from Trust on 14:05 - Aug 26 by judd

That's how the club want it to run.

10p per sticker though?


So 2k SCs less say 500 in the Sandy = 1500. I know we are trying to be sustainable but £150 well spent for me. If the club think we aren't worth 10p for a £350 SC could they be sold at the Trust desk and self applied.

New era, new levels of austerity.

Up the Dale - NOT for sale!
Poll: Is it coming home?

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Update from Trust on 16:20 - Aug 26 with 3534 viewsjudd

Update from Trust on 16:18 - Aug 26 by DaleiLama

So 2k SCs less say 500 in the Sandy = 1500. I know we are trying to be sustainable but £150 well spent for me. If the club think we aren't worth 10p for a £350 SC could they be sold at the Trust desk and self applied.

New era, new levels of austerity.


Can't comment 😕

Poll: What is it to be then?

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Update from Trust on 19:08 - Aug 26 with 3267 viewsrobshaker

'love this board constant laughs love nothing more of an evening reading with my tea on a tray after a long day at work, goes abit quiet in the summer when no take over is on but still well worth a look and for me its an absolute staple any time of the year'

robshaker 'this famous old club'
[Post edited 26 Aug 19:12]
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Update from Trust on 23:36 - Aug 26 with 2996 viewsnordenblue

Update from Trust on 19:08 - Aug 26 by robshaker

'love this board constant laughs love nothing more of an evening reading with my tea on a tray after a long day at work, goes abit quiet in the summer when no take over is on but still well worth a look and for me its an absolute staple any time of the year'

robshaker 'this famous old club'
[Post edited 26 Aug 19:12]


Which "famous old club" Rob, the one that went bang with millions of debts, or one with a subtle name change like nobody would notice and pretend nothings happened?
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Update from Trust on 10:59 - Aug 27 with 2618 viewskel

Update from Trust on 19:08 - Aug 26 by robshaker

'love this board constant laughs love nothing more of an evening reading with my tea on a tray after a long day at work, goes abit quiet in the summer when no take over is on but still well worth a look and for me its an absolute staple any time of the year'

robshaker 'this famous old club'
[Post edited 26 Aug 19:12]


It’s good to have a trust that represents the fans and doesn’t lie down to have their belly tickled, lad. Might seem a minor issue to you but that’s how these things can start if you don’t make a fuss of it.

Its ensured we still have a club.
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Update from Trust on 20:06 - Aug 27 with 2241 viewsjudd

Delighted to announce that, having written to the club highlighting the concerns raised by supporters., the decision has been reversed and the club and Trust will work together with the aim of having seats ready for kick off on Saturday, which may be a tall order.
The club response was very quick , which is much appreciated.

Poll: What is it to be then?

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Update from Trust on 20:25 - Aug 27 with 2184 viewsTalkingSutty

Update from Trust on 20:06 - Aug 27 by judd

Delighted to announce that, having written to the club highlighting the concerns raised by supporters., the decision has been reversed and the club and Trust will work together with the aim of having seats ready for kick off on Saturday, which may be a tall order.
The club response was very quick , which is much appreciated.


Commonsense prevails. Thanks to the Trust for representing the fan base on this matter.
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Update from Trust on 20:26 - Aug 27 with 2181 views100notout

Update from Trust on 20:06 - Aug 27 by judd

Delighted to announce that, having written to the club highlighting the concerns raised by supporters., the decision has been reversed and the club and Trust will work together with the aim of having seats ready for kick off on Saturday, which may be a tall order.
The club response was very quick , which is much appreciated.


I hope whover was responsible for the original ridiculous decision is suitably admonished

Poll: So who do you believe - Hendo or the Board?

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Update from Trust on 20:29 - Aug 27 with 2166 viewsSuddenLad

There was no other suitable or workable alternative. The right outcome at last.

“It is easier to fool people, than to convince them that they have been fooled”

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Update from Trust on 20:36 - Aug 27 with 2128 viewsdawlishdale

Fantastic news. Common sense. Well done to the club for listening.
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Update from Trust on 20:40 - Aug 27 with 2107 views442Dale

Update from Trust on 20:06 - Aug 27 by judd

Delighted to announce that, having written to the club highlighting the concerns raised by supporters., the decision has been reversed and the club and Trust will work together with the aim of having seats ready for kick off on Saturday, which may be a tall order.
The club response was very quick , which is much appreciated.


Well done to the Trust for resolving this situation with the club.

Could supporters assist with the task of putting stickers on seats this week/Saturday morning?

Poll: Greatest Ever Dale Game

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Update from Trust on 20:44 - Aug 27 with 2095 viewsjudd

Update from Trust on 20:40 - Aug 27 by 442Dale

Well done to the Trust for resolving this situation with the club.

Could supporters assist with the task of putting stickers on seats this week/Saturday morning?


Will keep everyone in the loop.

Poll: What is it to be then?

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Update from Trust on 00:39 - Aug 28 with 1827 views100569

Willing volunteer here.
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Update from Trust on 06:34 - Aug 28 with 1696 viewsTalkingSutty

Update from Trust on 00:39 - Aug 28 by 100569

Willing volunteer here.


And also here.
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Update from Trust on 09:03 - Aug 28 with 1523 viewsBigKindo

Update from Trust on 12:46 - Aug 26 by Dale_4_Life

The matchday experience can be improved on greatly. After 40 years of supporting Dale i am well versed in where to go / what to do and where to sit. Its not the same for the occasional fan and god help us should we start to get 3000+ home fans every match.

Rochdale football club are not unique in making terrible decisions. Today I popped into ASDA on Mellor Street for a few Items (half a trolley maybe less) what has happened with that store it was an absolute shambles. The connection is management driven by data and not common sense. Get the basics spot on and give customers an easy / fun / common sense experience.



I thought that ASDA had announced two weeks ago that their self checkout system was not fit for purpose as it had reached 'saturation' (their word not mine)and they intend to re-introduce manned checkouts in some stores. Morrisons have adopted the same policy
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Update from Trust on 09:05 - Aug 28 with 1520 viewsBigKindo

Update from Trust on 20:44 - Aug 27 by judd

Will keep everyone in the loop.


Why don't they keep the previous season reservation stickers in situ and add and remove as necessary?
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Update from Trust on 12:22 - Aug 28 with 1258 viewsbluevein64

Update from Trust on 09:05 - Aug 28 by BigKindo

Why don't they keep the previous season reservation stickers in situ and add and remove as necessary?


Yes, your absolutely correct Big Kindo, it isn't rocket science is it , pervious posters have suggested similar resolutions, I'd like to tag on to your post if I may, anyone with an ounce of business acumen will realise that not identifying the "reserved seats " has/is/will create loss of revenue (many of the additional concerns have previously been well documented) one that hasn't, as far as I'm aware is the aggressive, entitled, half cut season card holder who attempts to access their allocated, unmarked seat/s then comes down heavy handed upon the family (through no fault of their own) of first time Crown Oil attendees, that's they're only experience of supporting RAFC having been spoiled, they may/may not ever return, then there's the group of mates (for example) who previously enjoyed 3 - 4 pre match pints in one of the Dale bars, they've now (case scenario) become sick and tired of attempting the access their allocated seats to find someone (through not fault of their own) sitting in their seats, the group have since decided to just have 1 - 2 pints and take their seats 30 minutes before kick off, I'm confident that the RAFC commercial manager is resolving the issue and applying "season reservation stickers" upon season card holders seats as I type, well maybe not!
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Update from Trust on 12:57 - Aug 28 with 1176 viewsBigKindo

Update from Trust on 12:22 - Aug 28 by bluevein64

Yes, your absolutely correct Big Kindo, it isn't rocket science is it , pervious posters have suggested similar resolutions, I'd like to tag on to your post if I may, anyone with an ounce of business acumen will realise that not identifying the "reserved seats " has/is/will create loss of revenue (many of the additional concerns have previously been well documented) one that hasn't, as far as I'm aware is the aggressive, entitled, half cut season card holder who attempts to access their allocated, unmarked seat/s then comes down heavy handed upon the family (through no fault of their own) of first time Crown Oil attendees, that's they're only experience of supporting RAFC having been spoiled, they may/may not ever return, then there's the group of mates (for example) who previously enjoyed 3 - 4 pre match pints in one of the Dale bars, they've now (case scenario) become sick and tired of attempting the access their allocated seats to find someone (through not fault of their own) sitting in their seats, the group have since decided to just have 1 - 2 pints and take their seats 30 minutes before kick off, I'm confident that the RAFC commercial manager is resolving the issue and applying "season reservation stickers" upon season card holders seats as I type, well maybe not!


Please be reassured I am not pervious - it never got to court
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