| Burnley v Rochdale EFL Cup 16:43 - Sep 6 with 39443 views | 100notout |
Have I missed it or has the date for this fixture not yet been announced?
Seems strange that nothing has been sorted yet. |  |
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| Burnley v Rochdale EFL Cup on 15:43 - Sep 10 with 5287 views | ncfc_chalky |
| Burnley v Rochdale EFL Cup on 15:30 - Sep 10 by James1980 |
I haven't Chalky no is it easy to find using public transport? |
I'm presuming that you will be arriving by train,if so it's a five minute walk from the station |  |
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| Burnley v Rochdale EFL Cup on 15:44 - Sep 10 with 5280 views | James1980 |
| Burnley v Rochdale EFL Cup on 15:43 - Sep 10 by ncfc_chalky |
I'm presuming that you will be arriving by train,if so it's a five minute walk from the station |
Yes and that is good to know thank you. | |
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| Burnley v Rochdale EFL Cup on 20:50 - Sep 10 with 5021 views | Daley_Lama |
Anybody been able to buy multiple tickets for multiple season tickets holders purchased that therefore all have the same ID number? |  |
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| Burnley v Rochdale EFL Cup on 21:01 - Sep 10 with 5002 views | 442Dale |
| Burnley v Rochdale EFL Cup on 20:50 - Sep 10 by Daley_Lama |
Anybody been able to buy multiple tickets for multiple season tickets holders purchased that therefore all have the same ID number? |
My season card last season had the same number as my son’s, this year they corrected it. Whichever way, if you want to sit together at Turf Moor, would recommend buying over the phone/at the club. |  |
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| Burnley v Rochdale EFL Cup on 23:06 - Sep 10 with 4840 views | dingdangblue |
| Burnley v Rochdale EFL Cup on 20:50 - Sep 10 by Daley_Lama |
Anybody been able to buy multiple tickets for multiple season tickets holders purchased that therefore all have the same ID number? |
We bought multiple tickets today but 1 person took the season cards down to the ticket office to purchase them all. |  |
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| Burnley v Rochdale EFL Cup on 09:17 - Sep 13 with 4354 views | boromat |
Had a feeling this might happen 🤣
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| Burnley v Rochdale EFL Cup on 12:39 - Sep 13 with 4089 views | 442Dale |
| Burnley v Rochdale EFL Cup on 12:22 - Sep 13 by nordenblue |
Shock horror... put everyone out then lift the restrictions, mmm im sure someone mentioned that last week...  |
The lessons that will have been learnt around the online ticketing system and how reserved seating works need to be heeded for future ticket sales. The club did their best but they needed to have answers for variables and a online system that allowed people to purchase their tickets as a group when season ticket holders.
As fans we need to try and help out too. | |
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| Burnley v Rochdale EFL Cup on 12:54 - Sep 13 with 4052 views | Dalenet |
| Burnley v Rochdale EFL Cup on 12:22 - Sep 13 by nordenblue |
Shock horror... put everyone out then lift the restrictions, mmm im sure someone mentioned that last week... |
Come on Norden. The club is damned if they do and damned if they don't. They stuck to a commitment to give season ticket holders first chance. They didn't all buy. If they had, there would be few tickets available today. If they had offered all season card holders more than 1 ticket there was a risk they would run out of seats. The fact they are lifting restrictions means that the season card holders took less than expected.....which gives everybody else a good chance. No promises broken and everybody has had a chance.
As for the ticketing system.....if we have bought a generic system we have to live with its limitations. The club will be forgiven if they use all the benefits of the new system to start some proper marketing to drive up attendances. If they don't, it will be a lost opportunity. | | | |
| Burnley v Rochdale EFL Cup on 13:17 - Sep 13 with 3978 views | nordenblue |
| Burnley v Rochdale EFL Cup on 12:54 - Sep 13 by Dalenet |
Come on Norden. The club is damned if they do and damned if they don't. They stuck to a commitment to give season ticket holders first chance. They didn't all buy. If they had, there would be few tickets available today. If they had offered all season card holders more than 1 ticket there was a risk they would run out of seats. The fact they are lifting restrictions means that the season card holders took less than expected.....which gives everybody else a good chance. No promises broken and everybody has had a chance.
As for the ticketing system.....if we have bought a generic system we have to live with its limitations. The club will be forgiven if they use all the benefits of the new system to start some proper marketing to drive up attendances. If they don't, it will be a lost opportunity. |
"They didn't all buy" you're damn right there and they never would have done either, for a Tuesday night game away that was never an option, the initial plan for 1 per person was as silly then as it is now, another needless initial idea when they go on "general sale" to limit it to 1 per person, that was never a good option either. | | | |
| Burnley v Rochdale EFL Cup on 13:37 - Sep 13 with 3932 views | James1980 |
But had they put a limit of 2 per season ticket holder then potentially some fans might have missed out on getting one. As has been said very much a case of 'damned if the do or don't'. | |
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| Burnley v Rochdale EFL Cup on 13:43 - Sep 13 with 3917 views | 442Dale |
| Burnley v Rochdale EFL Cup on 13:17 - Sep 13 by nordenblue |
"They didn't all buy" you're damn right there and they never would have done either, for a Tuesday night game away that was never an option, the initial plan for 1 per person was as silly then as it is now, another needless initial idea when they go on "general sale" to limit it to 1 per person, that was never a good option either. |
Which is why we need to look at a set ticketing structure that everyone is aware of. Rather than us all pointing out what hasn’t worked, are there solutions that can be utilised?
What route should be followed to ensure all season ticket holders get priority and how that can be managed with open sale in mind? List it here and it’ll be taken forward.
Note: having a priority window does not impact anything as it can be as short/long as they want. Every club has it. If season ticket holders wish to wait to go with a non-season ticket holder, they can. Their choice on the priority. [Post edited 13 Sep 2021 13:45]
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| Burnley v Rochdale EFL Cup on 14:30 - Sep 13 with 3826 views | James1980 |
| Burnley v Rochdale EFL Cup on 13:43 - Sep 13 by 442Dale |
Which is why we need to look at a set ticketing structure that everyone is aware of. Rather than us all pointing out what hasn’t worked, are there solutions that can be utilised?
What route should be followed to ensure all season ticket holders get priority and how that can be managed with open sale in mind? List it here and it’ll be taken forward.
Note: having a priority window does not impact anything as it can be as short/long as they want. Every club has it. If season ticket holders wish to wait to go with a non-season ticket holder, they can. Their choice on the priority. [Post edited 13 Sep 2021 13:45]
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Any households that have duplicate ID numbers on their season cards to be issued with a unique number for purchasing tickets during any priority window. | |
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| Burnley v Rochdale EFL Cup on 15:04 - Sep 13 with 3774 views | 442Dale |
| Burnley v Rochdale EFL Cup on 14:30 - Sep 13 by James1980 |
Any households that have duplicate ID numbers on their season cards to be issued with a unique number for purchasing tickets during any priority window. |
Noted, James. Thank you. | |
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| Burnley v Rochdale EFL Cup on 15:31 - Sep 13 with 3721 views | boromat |
| Burnley v Rochdale EFL Cup on 13:37 - Sep 13 by James1980 |
But had they put a limit of 2 per season ticket holder then potentially some fans might have missed out on getting one. As has been said very much a case of 'damned if the do or don't'. |
There's always a chance fans will miss out look at Harrogate away.
Season ticket holders are supposed to get priority that's part of the perks of buying one, the perk doesn't however guarantee a ticket. Could have easily been 2 per season ticket holder on a first come basis. After that window goes on open sale at 2/4 per person depending on how well they'd sold and if there were any left. | |
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| Burnley v Rochdale EFL Cup on 15:46 - Sep 13 with 3690 views | nordenblue |
| Burnley v Rochdale EFL Cup on 13:43 - Sep 13 by 442Dale |
Which is why we need to look at a set ticketing structure that everyone is aware of. Rather than us all pointing out what hasn’t worked, are there solutions that can be utilised?
What route should be followed to ensure all season ticket holders get priority and how that can be managed with open sale in mind? List it here and it’ll be taken forward.
Note: having a priority window does not impact anything as it can be as short/long as they want. Every club has it. If season ticket holders wish to wait to go with a non-season ticket holder, they can. Their choice on the priority. [Post edited 13 Sep 2021 13:45]
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Maybe a little acceptance that we probably wouldnt take a larger away following on a Tuesday night than we regularly achieve at home for a Sat fixture, a 2 per Season Card holder as a priority period wouldn't have been a bad start.
Then once on "general sale" again no need to put an inital 1 per person limit either, it was said at the time it was over the top and then as predicted all restrictions would be lifted as usual, it was no real surprise thats exactly how it played out [Post edited 13 Sep 2021 17:01]
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| Burnley v Rochdale EFL Cup on 18:10 - Sep 13 with 3523 views | 442Dale |
| Burnley v Rochdale EFL Cup on 15:46 - Sep 13 by nordenblue |
Maybe a little acceptance that we probably wouldnt take a larger away following on a Tuesday night than we regularly achieve at home for a Sat fixture, a 2 per Season Card holder as a priority period wouldn't have been a bad start.
Then once on "general sale" again no need to put an inital 1 per person limit either, it was said at the time it was over the top and then as predicted all restrictions would be lifted as usual, it was no real surprise thats exactly how it played out [Post edited 13 Sep 2021 17:01]
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But when there’s a priority period for Season Card holders it’s can be whatever level is appropriate for the amount of tickets available to ensure those with one get the chance (Basic maths meant this had to be one per SC holder on this occasion). See the aforementioned point that if they want to wait, they can do so to buy more. At no stage should a Season Card holder miss out if they want to go and there are enough tickets, a priority window ensures this. All part of a clear, consistent plan.
The club tried something, they can learn from it with fan input taken on board. The biggest problem to arise from this is that the online ticketing system doesn’t allow SC holders to buy tickets together when it’s allocated seating at away grounds. That needs sorting. If not all future priority windows will have to be over the phone/at the office purchases, although this is not ideal, we all know where we stand. Clear, consistent plan, with no need for debates as people then have a choice. | |
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| Burnley v Rochdale EFL Cup on 18:14 - Sep 13 with 3511 views | 442Dale |
| Burnley v Rochdale EFL Cup on 15:31 - Sep 13 by boromat |
There's always a chance fans will miss out look at Harrogate away.
Season ticket holders are supposed to get priority that's part of the perks of buying one, the perk doesn't however guarantee a ticket. Could have easily been 2 per season ticket holder on a first come basis. After that window goes on open sale at 2/4 per person depending on how well they'd sold and if there were any left. |
That’s unfair on non-SC holders though. The SC is there to benefit the person purchasing, not their mates/family. Of course, if the allocation is large enough, then it could be more than one.
If you want to wait for open sale, a SC holder can do so. The priority window is for the person with the card.
Think we get an allocation of 1300 at Salford, imagine we are still winning by the time that rolls around, then think of the debate. The system needs to remain the same. [Post edited 13 Sep 2021 18:15]
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| Burnley v Rochdale EFL Cup on 19:44 - Sep 13 with 3372 views | nordenblue |
| Burnley v Rochdale EFL Cup on 18:14 - Sep 13 by 442Dale |
That’s unfair on non-SC holders though. The SC is there to benefit the person purchasing, not their mates/family. Of course, if the allocation is large enough, then it could be more than one.
If you want to wait for open sale, a SC holder can do so. The priority window is for the person with the card.
Think we get an allocation of 1300 at Salford, imagine we are still winning by the time that rolls around, then think of the debate. The system needs to remain the same. [Post edited 13 Sep 2021 18:15]
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The system doesn't need to remain that same, it needs to be flexible.
A system can surely be based more on who the opponent is, location, form, allocation size, day of the week for the fixture, etc all factors to be considered and could/should be more game specific.
The ticket sales for the Burnley game have been over complicated, knowing full well all the restrictions would be thrown out the window, common sense would have seen Season Card holders given priority(rightly so) to buy 2 tickets per person, even more so when the club must know full well there's problems with different cards from the same household all being put on the same number, it seems.
With an allocation for Salford being 1300, you base the ticket restrictions accordingly, its not Salford we're talking about its Burnley with an allocation nearly double and its a cup match. | | | |
| Burnley v Rochdale EFL Cup on 20:05 - Sep 13 with 3331 views | 442Dale |
| Burnley v Rochdale EFL Cup on 19:44 - Sep 13 by nordenblue |
The system doesn't need to remain that same, it needs to be flexible.
A system can surely be based more on who the opponent is, location, form, allocation size, day of the week for the fixture, etc all factors to be considered and could/should be more game specific.
The ticket sales for the Burnley game have been over complicated, knowing full well all the restrictions would be thrown out the window, common sense would have seen Season Card holders given priority(rightly so) to buy 2 tickets per person, even more so when the club must know full well there's problems with different cards from the same household all being put on the same number, it seems.
With an allocation for Salford being 1300, you base the ticket restrictions accordingly, its not Salford we're talking about its Burnley with an allocation nearly double and its a cup match. |
Exactly my point.
When a season card priority window is required, the system is in place. The club decide this based on the game and number of tickets available. Fans may disagree, as on this occasion, but we all know where we stand. The only complicated bit was caused by not having that system in place when reserved seating and an online system which couldn’t deal with it was thrown into the mix. Create an infrastructure to work within instead of reacting each time.
And if some thought this game wouldn’t sell out to SC holders, it doesn’t matter to them anyway as they’d just wait for open sale - which has been said. At least twice. | |
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| Burnley v Rochdale EFL Cup on 20:09 - Sep 13 with 3320 views | TVOS1907 |
| Burnley v Rochdale EFL Cup on 19:44 - Sep 13 by nordenblue |
The system doesn't need to remain that same, it needs to be flexible.
A system can surely be based more on who the opponent is, location, form, allocation size, day of the week for the fixture, etc all factors to be considered and could/should be more game specific.
The ticket sales for the Burnley game have been over complicated, knowing full well all the restrictions would be thrown out the window, common sense would have seen Season Card holders given priority(rightly so) to buy 2 tickets per person, even more so when the club must know full well there's problems with different cards from the same household all being put on the same number, it seems.
With an allocation for Salford being 1300, you base the ticket restrictions accordingly, its not Salford we're talking about its Burnley with an allocation nearly double and its a cup match. |
Can I just ask, did you get a ticket before today or during today? |  |
| When I was your age, I used to enjoy the odd game of tennis. Or was it golf? |
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| Burnley v Rochdale EFL Cup on 21:20 - Sep 13 with 3183 views | nordenblue |
| Burnley v Rochdale EFL Cup on 20:09 - Sep 13 by TVOS1907 |
Can I just ask, did you get a ticket before today or during today? |
You certainly can.......both,before and during today? | | | |
| Burnley v Rochdale EFL Cup on 21:27 - Sep 13 with 3165 views | TVOS1907 |
| Burnley v Rochdale EFL Cup on 21:20 - Sep 13 by nordenblue |
You certainly can.......both,before and during today? |
Are you a ticket tout? | |
| When I was your age, I used to enjoy the odd game of tennis. Or was it golf? |
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| Burnley v Rochdale EFL Cup on 21:37 - Sep 13 with 3129 views | nordenblue |
| Burnley v Rochdale EFL Cup on 21:27 - Sep 13 by TVOS1907 |
Are you a ticket tout? |
Potentially...only for a midweek game at Burnley..... | | | |
| Burnley v Rochdale EFL Cup on 11:13 - Sep 14 with 2781 views | _Windydale |
Picked my ticket up.
Seats hadn't been allocated yet.
Picked up my single ticket (sc holder) bought an additional ticket. Both sat together. No problems.
Although I should have requested a higher row. She cracked open a new pack of tickets while waiting. Row Z Iwould assume is ground level. | | | |
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