| Just filled in on site for my ticket options, 10:05 - Jun 10 with 12549 views | oldcob |
all straight forward and simple down to question nine where it asks if you'd like to add a photo "for a bit of fun". I chose not to, and as it was the last question on the page pressed next. No next came. Can I assume it's all good now? Geez, I'm just getting used to ball point pens. Quill? No trouble. |  | | |  |
| Just filled in on site for my ticket options, on 16:56 - Jun 11 with 2354 views | thornabyswan |
| Just filled in on site for my ticket options, on 16:07 - Jun 11 by NotLoyal |
It’s well hidden away and has a deadline to it, sneaky cnts. |
It came through as an Email.
Not sneaky really. | |
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| Just filled in on site for my ticket options, on 17:02 - Jun 11 with 2350 views | NotLoyal |
| Just filled in on site for my ticket options, on 16:56 - Jun 11 by thornabyswan |
It came through as an Email.
Not sneaky really. |
It’s hardly evident on the club website was my point. |  |
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| Just filled in on site for my ticket options, on 17:08 - Jun 11 with 2341 views | Treforys_Jack |
Anyone recieved a phone call yet? They don't even give you an aknowledgment of receipt of your application for a refund. Deadline Monday chaps |  | | |
| Just filled in on site for my ticket options, on 17:43 - Jun 11 with 2309 views | oldcob |
| Just filled in on site for my ticket options, on 19:13 - Jun 10 by Flashberryjack |
Where is the site for ticket options ? |
Go on to official site, click on to news and scroll down to Monday. I think its third or fourth down on Mondays news. | | | |
| Just filled in on site for my ticket options, on 18:53 - Jun 11 with 2266 views | monmouth |
| Just filled in on site for my ticket options, on 17:02 - Jun 11 by NotLoyal |
It’s hardly evident on the club website was my point. |
I agree with you.
It is an outrage that 'do nothing' means they trouser your cash. 'Do nothing' should mean automatic refund. You should need to actively opt for the 'you can keep my cash to pay your deferred bonanza next week Trev, you need it more than me' option. In fact it surely must be illegal. What if you don't get to see the message or, with a lot of the shit they spray out on email it goes into junk. |  |
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| Just filled in on site for my ticket options, on 20:48 - Jun 11 with 2210 views | NotLoyal |
| Just filled in on site for my ticket options, on 18:53 - Jun 11 by monmouth |
I agree with you.
It is an outrage that 'do nothing' means they trouser your cash. 'Do nothing' should mean automatic refund. You should need to actively opt for the 'you can keep my cash to pay your deferred bonanza next week Trev, you need it more than me' option. In fact it surely must be illegal. What if you don't get to see the message or, with a lot of the shit they spray out on email it goes into junk. |
The deadline is shocking, basically no refund if you apply after June 15th. | |
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| Just filled in on site for my ticket options, on 21:40 - Jun 11 with 2191 views | Flashberryjack |
 I'm going for the live streaming option. |  |
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| Just filled in on site for my ticket options, on 22:00 - Jun 11 with 2178 views | Swanseajill |
Anyone know if the code sent on email is valid for all remaining games?
I've never used Swans streaming in the past.
Cheers. |  | | |
Login to get fewer ads
| Just filled in on site for my ticket options, on 22:49 - Jun 11 with 2140 views | lifelong |
Are Sky showing away games on the red button? |  | | |
| Just filled in on site for my ticket options, on 22:51 - Jun 11 with 2132 views | Darran |
| Just filled in on site for my ticket options, on 22:49 - Jun 11 by lifelong |
Are Sky showing away games on the red button? |
It said they aren’t my friend. |  |
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| Just filled in on site for my ticket options, on 22:59 - Jun 11 with 2128 views | lifelong |
| Just filled in on site for my ticket options, on 22:51 - Jun 11 by Darran |
It said they aren’t my friend. |
Thank you sir. | | | |
| Just filled in on site for my ticket options, on 23:02 - Jun 11 with 2115 views | Darran |
| Just filled in on site for my ticket options, on 22:59 - Jun 11 by lifelong |
Thank you sir. |
My pleasure chum. | |
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| Just filled in on site for my ticket options, on 08:13 - Jun 12 with 2055 views | owainglyndwr |
If you have 2 season ticket in the same house hold can yiu cancel one and have a live stream with the other ?
Also would it need to complete the form twice being I have had one email but buy 2 season tickets ? |  | | |
| Just filled in on site for my ticket options, on 08:51 - Jun 12 with 2023 views | Vetchfielder |
The club has made a mistake in not issuing a confirmatory email when the "survey", as they've called it, is completed. Whatever option is chosen should be confirmed automatically in a return email - it's not difficult. Then, for those who chose the streaming option, follow up later with login instructions when they've put everything in place. They had to post on Twitter telling peole not to do the survey twice - well people were probably doing that because they didn't get a confirmatory email and thinking they'd failed to make an option.
The other irritation was that I absolutely no desire for a fckn thank you card from our players and staff but I didn't seem to be able to opt out of that, having chosen the streaming option. Mine will get thrown into the recycling bin. |  |
| Proud to have been one of the 231 |
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| Just filled in on site for my ticket options, on 11:20 - Jun 12 with 1972 views | PatchesOHoulihan |
These options are sneaky as f**k
It should have been straight forward
1 - If you want money back let us know or
2 - If we don't hear from you we will send you what is needed to access the streams for games
By adding the other options including we'll keep your money and give you f**k all really looks to take advantage of people where it costs them nothing extra to provide the streams to more people [Post edited 12 Jun 2020 11:21]
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| This is Patches O'Houlihan saying "Take care of your balls, and they'll take care of you." |
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| Just filled in on site for my ticket options, on 12:22 - Jun 12 with 1944 views | BlasterJack |
| Just filled in on site for my ticket options, on 11:20 - Jun 12 by PatchesOHoulihan |
These options are sneaky as f**k
It should have been straight forward
1 - If you want money back let us know or
2 - If we don't hear from you we will send you what is needed to access the streams for games
By adding the other options including we'll keep your money and give you f**k all really looks to take advantage of people where it costs them nothing extra to provide the streams to more people [Post edited 12 Jun 2020 11:21]
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This ^
In addition, the short timescales take the p*ss and they have made it awkward for those who are not particularly computer literate or have access to tech.
Is the 'we will keep your money if you do nothing' thing even legal from a consumer point of view? [Post edited 12 Jun 2020 12:24]
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| "And I heard a voice in the midst of the four beasts. And I looked, and behold a pale horse, and his name that sat on him was Death, and hell followed with him." |
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| Just filled in on site for my ticket options, on 13:12 - Jun 12 with 1918 views | LeonWasGod |
| Just filled in on site for my ticket options, on 21:40 - Jun 11 by Flashberryjack |
I'm going for the live streaming option. |
I think I'm going for that too. Can't wait to see if they've got even worse individually  . Sorry, went full Dwight there.
Anyone gone for the lucky dip option? Lounge access would be nice, but knowing my luck I'd 'win' a key ring. |  | | |
| Just filled in on site for my ticket options, on 15:57 - Jun 12 with 1856 views | monmouth |
They’ve sent out email confirmations of choice now.
Or rather, they’ve sent out a confirmation that you’ve made a choice.
Code for streams on weds. [Post edited 12 Jun 2020 16:00]
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| Just filled in on site for my ticket options, on 16:44 - Jun 12 with 1831 views | Jinxy |
| Just filled in on site for my ticket options, on 11:20 - Jun 12 by PatchesOHoulihan |
These options are sneaky as f**k
It should have been straight forward
1 - If you want money back let us know or
2 - If we don't hear from you we will send you what is needed to access the streams for games
By adding the other options including we'll keep your money and give you f**k all really looks to take advantage of people where it costs them nothing extra to provide the streams to more people [Post edited 12 Jun 2020 11:21]
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Regarding the "deferral", why didn't the players take a 20% pay cut, and get it back (+ usual bonuses) if they got promoted?
After all, they are the ones that need the incentive, not us. |  | | |
| Just filled in on site for my ticket options, on 17:29 - Jun 12 with 1799 views | sainthelens |
| Just filled in on site for my ticket options, on 16:44 - Jun 12 by Jinxy |
Regarding the "deferral", why didn't the players take a 20% pay cut, and get it back (+ usual bonuses) if they got promoted?
After all, they are the ones that need the incentive, not us. |
Cos they have to run around a field enjoying themselves whilst the rest of us spend the time worrying. |  | | |
| Just filled in on site for my ticket options, on 21:56 - Jun 15 with 1566 views | Private_Partz |
| Just filled in on site for my ticket options, on 11:20 - Jun 12 by PatchesOHoulihan |
These options are sneaky as f**k
It should have been straight forward
1 - If you want money back let us know or
2 - If we don't hear from you we will send you what is needed to access the streams for games
By adding the other options including we'll keep your money and give you f**k all really looks to take advantage of people where it costs them nothing extra to provide the streams to more people [Post edited 12 Jun 2020 11:21]
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Looks like I have effed up.
I assumed as a season ticket holder, and a subscriber to Swans TV in the past, that I would have just had the option to view the games via the web site as usual. This time for free.
I have had no letter or email from the club saying I had to accept an option to watch the live games.
I have emailed the club this evening as I was 11.5hrs past the deadline date before I realised.
I am quite sure the jobsworths will tell me to FO.
I am not the only one in this boat either. It is bloody annoying! |  |
| You have mission in life to hold out your hand,
To help the other guy out,
Help your fellow man.
Stan Ridgway
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| Just filled in on site for my ticket options, on 01:02 - Jun 16 with 1491 views | chad |
| Just filled in on site for my ticket options, on 21:56 - Jun 15 by Private_Partz |
Looks like I have effed up.
I assumed as a season ticket holder, and a subscriber to Swans TV in the past, that I would have just had the option to view the games via the web site as usual. This time for free.
I have had no letter or email from the club saying I had to accept an option to watch the live games.
I have emailed the club this evening as I was 11.5hrs past the deadline date before I realised.
I am quite sure the jobsworths will tell me to FO.
I am not the only one in this boat either. It is bloody annoying! |
Hopefully should be OK...
“For those supporters who do not have access to a computer of struggle with online technology, we will be setting up a staffed hotline number where you can request and process any of the options above. In these circumstances, the deadlines above for selecting your option may be relaxed.”
:)
Strange I never saw any helpline number advertised? |  | | |
| Just filled in on site for my ticket options, on 06:46 - Jun 16 with 1466 views | Private_Partz |
| Just filled in on site for my ticket options, on 01:02 - Jun 16 by chad |
Hopefully should be OK...
“For those supporters who do not have access to a computer of struggle with online technology, we will be setting up a staffed hotline number where you can request and process any of the options above. In these circumstances, the deadlines above for selecting your option may be relaxed.”
:)
Strange I never saw any helpline number advertised? |
Cheers Brynnie. I told them I just missed the deadline. I am not a teckie ninja but I know my way around a computer.
Still I live in hope now. I will pass the number on to pal as she is not teckie in any shape or form.
What a long winded disjointed approach though. Seems like Johnson organised it. 🙄 | |
| You have mission in life to hold out your hand,
To help the other guy out,
Help your fellow man.
Stan Ridgway
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| Just filled in on site for my ticket options, on 09:55 - Jun 16 with 1426 views | Private_Partz |
| Just filled in on site for my ticket options, on 06:46 - Jun 16 by Private_Partz |
Cheers Brynnie. I told them I just missed the deadline. I am not a teckie ninja but I know my way around a computer.
Still I live in hope now. I will pass the number on to pal as she is not teckie in any shape or form.
What a long winded disjointed approach though. Seems like Johnson organised it. 🙄 |
For those season ticket holders who have missed the deadline (like me!) you can email the club at:
ticketoffice@liberty-stadium.com
There is also a telephone number 01792 616599 open from 10.00 to 1600hrs w.e.f. tomorrow. It is available up to 1.5hrs before the first match kicks off.
Best of luck! I suspect it could end in tears for many.... [Post edited 16 Jun 2020 9:57]
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| You have mission in life to hold out your hand,
To help the other guy out,
Help your fellow man.
Stan Ridgway
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