So our captain gives, what, a woebegone 7-minute interview to tell us, apparently in all seriousness, that there's no lack of effort or endeavour, what we're missing is quality, but then the answer is just to work ever harder, as echoed by our insightful manager. Have neither of them never heard the idea that clever people don't necessarily work harder, they work smarter? Either way, the concept seems to be extra-terrestrial to our lot! Are these people stupid, do they think we are, or is it a bit of both? [Post edited 19 Oct 23:12]
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