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A Word of Warning 10:02 - Apr 30 with 7559 views

No junior kits in stock this morning and no warning given whatsoever to parents. Arrived early doors with two boys desperate for new kits only to be met with the line 'they haven't arrived'.

Really poor from the club and we let ourselves down badly at times like this time and time again on the retail front. I'm not one for whinging needlessly but I know from personal experience that it isn't hard to get things such as a kit launch correct.

It isn't about naming and shaming, can we please just do the basics correct and not leave parents like me with disappointed children on their hands. Poor show after a good build-up of promoting the new stock only for key sizes in my case to then not be available.

[Post edited 30 Apr 2016 10:04]

A Word of Warning on 13:01 - Apr 30 with 1516 views

Albert_Whitehurst

You either have a kit launch (which includes plenty of availability for all) or you don't.

On a commercial footing year on year, we get better at getting worse!

A Word of Warning on 14:48 - Apr 30 with 1403 views

Porlicks

It's normal to have clauses in the contract about delivery dates. The supplier will be the ones taking this one on the chin..... surely.

Note to purchasing manager: There's 1 day in the year when you need to make sure you get stock to arrive on time. If your supplier can't do that it means they don't value you as a customer. Tell them immediately you will change supplier.

Who are YOU with?

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