| query on 3 for 2 deal 09:17 - Mar 30 with 2189 views | johndale |
my mate did the deal and his ticket for yesterdays game said kick off was 7.45 ; he was supposed to meet me at the game and did not come. I phoned him last night to ask where he was - he said he was just about to set off for the game!!
I told him he did not miss much - advised him to take this up with ticket office that ticket printed incorrect kick off - did anyone else notice this who did the 3 for 2 deal? |  | | |  |
| query on 3 for 2 deal on 09:20 - Mar 30 with 2178 views | The_DJ |
If the details on the ticket are incorrect the club must give a refund or a ticket to a further match. |  | | |
| query on 3 for 2 deal on 09:21 - Mar 30 with 2168 views | 442Dale |
Yes. It was on here last week. The club to their credit did address the situation on the OS as soon as they became aware.
It was also mentioned on this forum that the club could use the 3for 2 offer to analyse who was taking it up and capturing their details. If this had happened then all supporters/customers could have been contacted ahead of the game via email. |  |
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| query on 3 for 2 deal on 09:21 - Mar 30 with 2163 views | TVOS1907 |
This issue was raised last week and then a story appeared on the o/s explaining it was an error by the ticket office.
Not much use to your mate, I know, and it's an unforgivable mistake, but it has been mentioned by others. |  |
| When I was your age, I used to enjoy the odd game of tennis. Or was it golf? |
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| query on 3 for 2 deal on 09:24 - Mar 30 with 2153 views | dingdangblue |
Did you not arrange a time to meet before the game? |  |
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| query on 3 for 2 deal on 09:25 - Mar 30 with 2148 views | ColDale |
Given the way the club handled the Southend postponement, I'm sure that if the fan contacts the club, they will offer to exchange it for one of the remaining three games. |  | | |
| query on 3 for 2 deal on 09:30 - Mar 30 with 2138 views | johndale |
| query on 3 for 2 deal on 09:24 - Mar 30 by dingdangblue |
Did you not arrange a time to meet before the game? |
no we said we would meet in Sandy for kick off | | | |
| query on 3 for 2 deal on 09:32 - Mar 30 with 2128 views | johndale |
thanks for the replies - wil let him know what has been said
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| query on 3 for 2 deal on 09:33 - Mar 30 with 2122 views | The_DJ |
| query on 3 for 2 deal on 09:30 - Mar 30 by johndale |
no we said we would meet in Sandy for kick off |
In hindsight I think your mate got the better deal  | | | |
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| query on 3 for 2 deal on 09:35 - Mar 30 with 2117 views | 442Dale |
Maybe a 'pay for 3 and you only have to attend 2' offer would work. | |
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| query on 3 for 2 deal on 19:22 - Apr 12 with 1955 views | johndale |
just to mention my mate has been to ticket office and managed to swap his aldershit ticket for the port vale game tomorrow . thanks to everyone for advice. | | | |
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