| Sky Sports 13:18 - Mar 18 with 7237 views | Muteswan |
Don’t know if has been posted before, but Sky have said that you are able to pause your Sky Sports subscription and not be charged a fee or held to any notice period. Check this on Sky.com |  | | |  |
| Sky Sports on 13:38 - Mar 18 with 4557 views | Catullus |
I was wondering about this yesterday, whether I should phone up and say why am I paying for something I'm not getting.
Well done to Sky for being proactive and fair, I am pleasantly surprised. |  |
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| Sky Sports on 13:45 - Mar 18 with 4543 views | stevethejack |
Can't be changed on-line, have to phone them up.
Use the free number of 0800 151 2747 rather than the regular number as if over an hour on the land-line, you'll be charged for the whole call. (assuming you have free calls up to 60 minutes)
*Huge queues to get through as a lot less staff on the phones* |  | | |
| Sky Sports on 13:47 - Mar 18 with 4540 views | Swanjaxs |
I'd miss watching reruns of the Pakistan/ Sri Lanka test series from 2001 and The Premier Leagues Greatest Ever Goals too much...  |  |
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| Sky Sports on 13:55 - Mar 18 with 4517 views | JACKMANANDBOY |
Why don't they suspend for a month and make if free for everyone via Freeview. That would help people and get them a load of new customers? This would be cheaper to administer and easy for customers. [Post edited 18 Mar 2020 13:59]
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| Sky Sports on 13:59 - Mar 18 with 4502 views | dunvantjack100 |
You can add packages on the app, but not take them away.
If everyone who pays for sky sports rings up now the sport will be back on by the time we get through. Can’t they just automatically pause / make it free for everyone? | | | |
| Sky Sports on 14:00 - Mar 18 with 4497 views | JACKMANANDBOY |
| Sky Sports on 13:59 - Mar 18 by dunvantjack100 |
You can add packages on the app, but not take them away.
If everyone who pays for sky sports rings up now the sport will be back on by the time we get through. Can’t they just automatically pause / make it free for everyone? |
Obvious to us two at least! | |
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| Sky Sports on 14:13 - Mar 18 with 4467 views | pencoedjack |
| Sky Sports on 13:55 - Mar 18 by JACKMANANDBOY |
Why don't they suspend for a month and make if free for everyone via Freeview. That would help people and get them a load of new customers? This would be cheaper to administer and easy for customers. [Post edited 18 Mar 2020 13:59]
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They offered me a month free on Saturday when I called them to cancel.
I still left |  | | |
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| Sky Sports on 17:20 - Mar 18 with 4197 views | TNT |
| Sky Sports on 13:45 - Mar 18 by stevethejack |
Can't be changed on-line, have to phone them up.
Use the free number of 0800 151 2747 rather than the regular number as if over an hour on the land-line, you'll be charged for the whole call. (assuming you have free calls up to 60 minutes)
*Huge queues to get through as a lot less staff on the phones* |
They're refusing calls relating to sales and billing, on that number, but thanks anyway. | |
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| Sky Sports on 18:53 - Mar 18 with 4103 views | perplex |
Just cancelled, with no fees, pretty straight forward really, and can renew once the sport gets back to normal. | | | |
| Sky Sports on 18:55 - Mar 18 with 4100 views | jojaca |
| Sky Sports on 18:53 - Mar 18 by perplex |
Just cancelled, with no fees, pretty straight forward really, and can renew once the sport gets back to normal. |
How did you get through to them? |  |
| Even when you know, you never know? |
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| Sky Sports on 19:04 - Mar 18 with 4091 views | Phil_S |
People still pay sky for sky sports? 🤔😯 |  | | |
| Sky Sports on 19:07 - Mar 18 with 4076 views | ladyjack |
Perhaps lots of law abiding people do ? |  | | |
| Sky Sports on 19:08 - Mar 18 with 4069 views | Phil_S |
| Sky Sports on 19:07 - Mar 18 by ladyjack |
Perhaps lots of law abiding people do ? |
Does it break the law not to have sky sports then? This is indeed a mad world tramps | | | |
| Sky Sports on 19:16 - Mar 18 with 4040 views | Garyjack |
| Sky Sports on 19:04 - Mar 18 by Phil_S |
People still pay sky for sky sports? 🤔😯 |
I do in case my iptv stops working! I know, I know!  |  | | |
| Sky Sports on 19:33 - Mar 18 with 4010 views | Phil_S |
| Sky Sports on 19:16 - Mar 18 by Garyjack |
I do in case my iptv stops working! I know, I know! |
You are in the denial stage | | | |
| Sky Sports on 19:39 - Mar 18 with 4001 views | ladyjack |
Having done it today it turned out to be easy, gutted if there is a 0800 number because an 03 number I think, anyway automated voice saying there is a wait of over an hour for an advisor because of the virus blah blah blah but somebody picked up almost straight away (I was told that would happen) and there was no issue cancelling the Skysports part of the package, no charge for doing it mid contact. | | | |
| Sky Sports on 19:40 - Mar 18 with 3998 views | ladyjack |
| Sky Sports on 19:08 - Mar 18 by Phil_S |
Does it break the law not to have sky sports then? This is indeed a mad world tramps |
It is indeed Phil. | | | |
| Sky Sports on 19:45 - Mar 18 with 3982 views | union_jack |
| Sky Sports on 19:39 - Mar 18 by ladyjack |
Having done it today it turned out to be easy, gutted if there is a 0800 number because an 03 number I think, anyway automated voice saying there is a wait of over an hour for an advisor because of the virus blah blah blah but somebody picked up almost straight away (I was told that would happen) and there was no issue cancelling the Skysports part of the package, no charge for doing it mid contact. |
What number did you ring. The two numbers I ring both tell me their not answering calls on sales and billing which is who I need to talk to presumably. |  |
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| Sky Sports on 19:55 - Mar 18 with 3957 views | ladyjack |
| Sky Sports on 19:45 - Mar 18 by union_jack |
What number did you ring. The two numbers I ring both tell me their not answering calls on sales and billing which is who I need to talk to presumably. |
Ignore that not answering phones and billing message, stay on the line, I had that message, I had the hour wait message a few times, (I was clued what was likely to happen and it did happen the way I was clued - hope you have the same experience if you want to knock the sport on the head as well), after 5 or could be 10 mins of automation (a recorded voice asking me why I'm ringing etc), the phone rings and was basically picked up straight away, 30 seconds I would say, a minute tops and that's it. | | | |
| Sky Sports on 20:08 - Mar 18 with 3919 views | pencoedjack |
| Sky Sports on 19:16 - Mar 18 by Garyjack |
I do in case my iptv stops working! I know, I know! |
Me too Gary | | | |
| Sky Sports on 20:10 - Mar 18 with 3911 views | Phil_S |
Take the bog brave step - its invigorating | | | |
| Sky Sports on 21:04 - Mar 18 with 3825 views | airedale |
Huge queues to phone Sky as people have been too busy emptying supermarket shelves to phone before now. |  | | |
| Sky Sports on 22:28 - Mar 18 with 3746 views | jackrabbit |
| Sky Sports on 13:47 - Mar 18 by Swanjaxs |
I'd miss watching reruns of the Pakistan/ Sri Lanka test series from 2001 and The Premier Leagues Greatest Ever Goals too much... |
At least they show sport, not like our national public service provider who thought it appropriate to replace MoTD with Mrs Browns Boys. |  | | |
| Sky Sports on 22:40 - Mar 18 with 3717 views | dickythorpe |
They've emailed all customers today with info.
From April 4th sky store will show new releases that we would see in cinemas. |  | | |
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