| DVLA 11:26 - Mar 1 with 11344 views | BarrySwan |
So had one of those amazing conversations with a government body Friday which I find hard to get my head round.
Now I have to say that my experiences with the DVLA over the years have been pretty good with the odd minor exception but Fridays conversation with D*** surname can't be given ( despite them asking for my full name) from team 35 sums up for me why so many of the public have lost faith with the authorities.
The scenario is that I have been contacted by a number of local residents who have reported a dumped car in their close, the car is shown as being been declared SORN on the .GOV website. The car has been on the public road since October and has been reported both in December and January on the DVLA's anonymous reporting facility on their website with nothing happening in regards the removal of the car.
I suppose like most people including those who had reported the car previously it was imagined that one of those roving DVLA clamping vans.would be provided with the details and either fairly immediately or when next in the area would drive to the location and clamp the car.
So after checking the facts I called up the DVLA to see what was going on, or not as the case is at present.
I won't relay all the almost bizarre conversation with D*** from team 35 but the crux of the conversation went something like this after I enquired as to why the car had not been clamped or removed
DVALA....Sir the car or any other vehicle in a sorned category on the public road will be clamped if one of our vans come across it when in the area.
Me...Yes but that's unlikely as the car is in a small close well into an estate, and surely given that you have the details of the cars location then those details are passed onto the operative of one of your vans for checking out?
DVLA.....Sir when we receive reports from our tip off website facility the current registered keeper of the vehicle of the car is sent a letter telling them to take the car off the public highway.
Me...I see so presumably then the keeper / owner of this car must have ignored two previous letters from the previous two reportings to you? So why haven't you sent a van round to clamp the car?
DVLA....Our vans only clamp cars that they come across whilst patrolling the streets.
Me....What are you talking about? So you clamp cars that the vans stumble across but just send letters to those that are reported by the public despite the DVLA being in full possession of the cars location and despite the public being urged report such vehicles by the DVLA?
DVLA... That's right sir.
Me.... Buts that's nonsensical, those who aren't reported but are caught on the road are clamped but those whose locations are known to you just get a letter to remove the vehicle from the roads despite the fact that it might not be taxed and is shown as having no MOT which I also understand invalidates any insurance policy?
DVLA... Sir the car is Sorned which means it is licensed.
Me....What does that even mean? Presumably its licenced to be on someones drive not the public highway.
DVLA...Sir a Sorned car is licensed vehicle.
Me.... Well can you tell if the car is even taxed or not or if letters actually have gone out on the two previous occasions that the car was reported to you?
DVLA....We're just a call centre we don't hold that information.
ME...Well can you pass me over to someone who can provide more information as to why a reported sorned vehicle owner is just sent a letter whilst a vehicle stumbled across by chance gets clamped and possibly towed away.
I'd have thought it preferable and more time productive to go straight to those vehicles whose location has already been provided by the public and what do you suggest that we do to get the car either made legal for road use or taken away?
DVLA...No you'll have to contact your MP if you wish to to take this any further.
Phone put down in disbelief by myself.
[Post edited 1 Mar 2020 12:27]
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| DVLA on 15:44 - Mar 1 with 1469 views | Neath_Jack |
| DVLA on 14:09 - Mar 1 by Neath_Jack |
Are you retired? |
I'll take that as a yes then  |  |
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| DVLA on 15:52 - Mar 1 with 1458 views | Jackfath |
Why not set up a residents go fund me page? Raise enough money through community spirit building events to get the offending vehicle removed. Any surplus could be given to a local charity. Who knows from this tricky situation could develop into a close knit community once more. |  |
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| DVLA on 15:59 - Mar 1 with 1452 views | BarrySwan |
| DVLA on 15:44 - Mar 1 by Neath_Jack |
I'll take that as a yes then |
No I'm not, sorry missed your enquiry. | | | |
| DVLA on 16:02 - Mar 1 with 1447 views | BarrySwan |
| DVLA on 15:52 - Mar 1 by Jackfath |
Why not set up a residents go fund me page? Raise enough money through community spirit building events to get the offending vehicle removed. Any surplus could be given to a local charity. Who knows from this tricky situation could develop into a close knit community once more. |
I suppose mainly because the residents presumably expect the police, local authority or DVLA to deal with the matter whilst starting court or fine proceedings against those who appear to think that only others should pay road tax get their cars MOT'd ornot abandon their clapped out wrecked vehicles on the public highway. | | | |
| DVLA on 16:07 - Mar 1 with 1439 views | Jackfath |
| DVLA on 16:02 - Mar 1 by BarrySwan |
I suppose mainly because the residents presumably expect the police, local authority or DVLA to deal with the matter whilst starting court or fine proceedings against those who appear to think that only others should pay road tax get their cars MOT'd ornot abandon their clapped out wrecked vehicles on the public highway. |
I’m just thinking of ways to get the community spirit back. In times of adversity often good comes. If the residents want to rely on others instead of getting off their arses then so be it. | |
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| DVLA on 16:08 - Mar 1 with 1439 views | Neath_Jack |
| DVLA on 15:59 - Mar 1 by BarrySwan |
No I'm not, sorry missed your enquiry. |
You should be, you'd be good at it 
Anyway, some good has come out of this post, you reminded me to check my tax, which was out yesterday  | |
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| DVLA on 16:09 - Mar 1 with 1435 views | exiledclaseboy |
| DVLA on 16:08 - Mar 1 by Neath_Jack |
You should be, you'd be good at it
Anyway, some good has come out of this post, you reminded me to check my tax, which was out yesterday |
Too late. The vans are on their way. |  |
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| DVLA on 16:14 - Mar 1 with 1417 views | Neath_Jack |
| DVLA on 16:09 - Mar 1 by exiledclaseboy |
Too late. The vans are on their way. |
As long as they're from BarrySwan's area, i'll be fine for another couple of months. | |
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| DVLA on 16:33 - Mar 1 with 1388 views | Garyjack |
Well i think this is something The Supporters Trust should be dealing with as a matter of urgency! |  | | |
| DVLA on 16:36 - Mar 1 with 1380 views | majorraglan |
| DVLA on 13:02 - Mar 1 by Highjack |
On a vaguely related note, has anybody ever at any time in history actually managed to get a response from the non emergency police line? Every time I’ve tried it’s just rung and rung until I finally lose the will to live and just hang up. |
I have tried to call the South Wales Police 101 on a number of occasions over the years and it always takes ages to actually get to speak to someone. I was told there are targets for answering 999s but none for the 101s; some organisations even count an abandoned call as a positive outcome because the fact you mo longer want to speak to them means the issue has been resolved. | | | |
| DVLA on 16:42 - Mar 1 with 1367 views | Garyjack |
| DVLA on 16:36 - Mar 1 by majorraglan |
I have tried to call the South Wales Police 101 on a number of occasions over the years and it always takes ages to actually get to speak to someone. I was told there are targets for answering 999s but none for the 101s; some organisations even count an abandoned call as a positive outcome because the fact you mo longer want to speak to them means the issue has been resolved. |
Good grief! That's a hell of a spin for them to put on it!  | | | |
| DVLA on 16:45 - Mar 1 with 1363 views | majorraglan |
| DVLA on 13:44 - Mar 1 by BarrySwan |
The answer to that would probably be a big fat no in most cases.
I always tell anybody to never waste your time ringing 101, neither myself nor anyone I know has ever had a response to a 101 call before putting the phone down after 20 -30 minutes or so.
I attended a meeting arranged by a local community minded resident attended by a local police inspector in Rhoose two to three years ago and I mentioned then that ringing 101 was a complete waste of time and the police inspector bristling with indignation said that may have been the case in the past but all the problems and been sorted out and he knew because he had personally been involved with the 101 line answering service and knew first hand the everything was now working as it should be.
The very next week in the Wales on Line there was a large report on the shambles that was the 101 line and that it was still as much as a shambles as it had been since its introduction.
So much for taking the word of a police inspector delivered to a public meeting. [Post edited 1 Mar 2020 13:46]
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I think Witney Jack is right, the police are over stretched and under resourced, there are 21,000 less cops now than there were 10 years ago and that is bound to have an impact.
In terms of that police inspector, I would have called the 101 number and let it ring out to prove the point, it’s a shocking service. | | | |
| DVLA on 16:52 - Mar 1 with 1347 views | BarrySwan |
| DVLA on 16:08 - Mar 1 by Neath_Jack |
You should be, you'd be good at it
Anyway, some good has come out of this post, you reminded me to check my tax, which was out yesterday |
Which still gives us time to report you. It would be hypocritical if we didn't given the sentiments of the thread.
What is the registration number of your car please? And where is it parked? | | | |
| DVLA on 16:56 - Mar 1 with 1337 views | majorraglan |
| DVLA on 16:42 - Mar 1 by Garyjack |
Good grief! That's a hell of a spin for them to put on it! |
I know, I was gobsmacked when I was told, but it’s true. | | | |
| DVLA on 16:58 - Mar 1 with 1326 views | BarrySwan |
| DVLA on 16:45 - Mar 1 by majorraglan |
I think Witney Jack is right, the police are over stretched and under resourced, there are 21,000 less cops now than there were 10 years ago and that is bound to have an impact.
In terms of that police inspector, I would have called the 101 number and let it ring out to prove the point, it’s a shocking service. |
Which raises another point.
How exactly did that be discussed in cabinet then?
"Right, we all here?"
" Ok what are going to decide today then?"
"I know, lets cut 20,000 police officers"
" What a cracking idea lets do it, anybody got any any objections? Right that's a goer then"
How does a conversation like that even happen amongst the morons supposedly running the country? | | | |
| DVLA on 16:58 - Mar 1 with 1325 views | Highjack |
| DVLA on 16:08 - Mar 1 by Neath_Jack |
You should be, you'd be good at it
Anyway, some good has come out of this post, you reminded me to check my tax, which was out yesterday |
If you do it by direct debit it renews automatically. |  |
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| DVLA on 20:12 - Mar 1 with 1214 views | Flashberryjack |
| DVLA on 12:48 - Mar 1 by BarrySwan |
I think that it can all be condensed into. I would imagine that most of us fondly imagine that authorities would take action when receiving reports from the public such as this.
And yet the opposite response from all the various authorities appears to be true. |
Maybe that's why people can't be arsed to report things to the appropriate authorities anymore, unless it's a "ism crime" |  |
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| DVLA on 20:16 - Mar 1 with 1202 views | Neath_Jack |
| DVLA on 16:58 - Mar 1 by Highjack |
If you do it by direct debit it renews automatically. |
Aye, both my daughters do theirs that way, but it's not for me.
Anyway, further to my tax expiring, i also went on to check my MOT which is also expiring this month, so all in all I'm glad i dipped my toe into this thread. | |
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| DVLA on 20:21 - Mar 1 with 1195 views | Flashberryjack |
Sounds like the Police and the DVLA agree with you. | |
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| DVLA on 20:21 - Mar 1 with 1195 views | londonlisa2001 |
| DVLA on 20:12 - Mar 1 by Flashberryjack |
Maybe that's why people can't be arsed to report things to the appropriate authorities anymore, unless it's a "ism crime" |
It’s a parked car.
Unless I’m missing something?
Perhaps other things are more important for the police?
Interesting thread though. I had no idea it was a matter for the DVLA.
I’d assumed it was the council. In fact, we had one a few years ago that was parked for ages and was obviously dumped as it had expired tax etc (when there were still tax discs) and the council came and took it away. If I’d known I would have complained to ECB... | | | |
| DVLA on 20:24 - Mar 1 with 1183 views | Flashberryjack |
| DVLA on 20:21 - Mar 1 by londonlisa2001 |
It’s a parked car.
Unless I’m missing something?
Perhaps other things are more important for the police?
Interesting thread though. I had no idea it was a matter for the DVLA.
I’d assumed it was the council. In fact, we had one a few years ago that was parked for ages and was obviously dumped as it had expired tax etc (when there were still tax discs) and the council came and took it away. If I’d known I would have complained to ECB... |
Why would it be reported to ECB ? | |
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| DVLA on 20:26 - Mar 1 with 1176 views | Neath_Jack |
| DVLA on 20:24 - Mar 1 by Flashberryjack |
Why would it be reported to ECB ? |
He drives a recovery truck. | |
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| DVLA on 20:27 - Mar 1 with 1175 views | londonlisa2001 |
| DVLA on 20:26 - Mar 1 by Neath_Jack |
He drives a recovery truck. |
And is in charge of the mysterious team 35.
They sound fabulous by the way. | | | |
| DVLA on 20:29 - Mar 1 with 1170 views | exiledclaseboy |
| DVLA on 20:21 - Mar 1 by Flashberryjack |
Sounds like the Police and the DVLA agree with you. |
What, that this is a fun thread? | |
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