| Season Ticket Update on 20:41 - Jul 24 with 2620 views | rochdaleriddler |
| Season Ticket Update on 19:52 - Jul 24 by Ancoats_Blue |
Give it a rest. The season tickets were pennies to begin with. The club couldn’t have avoided ending the season early and as anyone will know Dale live hand to mouth With their income. What’s £30-50 to you? For me it’s a a few drinks or a meal out that I’ve not been able have for months anyway.
Unless the FA / EFL are making some sort of solidarity payment to clubs then I wouldn’t expect or want any refunds. At L1 and below mass refunds along with no income for months will really harm the clubs. I’d rather they keep my money and I’ve got a club to go back to. |
Well said, too many gobshites on here that moan about anything, ffs if you want your money back when you have paid peanuts for games, ask for it. Pathetic |  |
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| Season Ticket Update on 20:43 - Jul 24 with 2611 views | rochdaleriddler |
| Season Ticket Update on 18:58 - Jul 24 by 49thseason |
Why is it fair? The club has had the use of your money for over 12 months, they owe you 6/23 rds of what you paid as a refund for matches that were not played. This is a simple legal position. If you want to then ask for the money they owe you to be paid in vouchers for the club shop or if you want to go and spend it on beer, that is entirely your choice.
The club should not be telling anyone to forget about the money they are owed because they have a cunning plan to give your tickets to someone else.
There are often times when the club could give away 1,000s of tickets as the stadium is rarely full. That would be fine. It is not fair to use other people's money to do that especially when the club can then legitimately claim that the ticket was worth £4 or £5 and then put that amount (i.e. your money), into their bank account.
Rather than opting out of their plans, they should be offering a refund to all ST holders with an opportunity to donate the money to a worthy cause. (Or even the Trust)!
I have no doubt that there are actual RAFC fans who would very much like 25% or so of their ticket money back right now, expecting them to actually ask for their own money back is unfair. If fans want to thank someone for their help over the last few months, they can buy them a ticket from their refund.
And how will this giveaway be policed? because every ticket that is not used is simply money in the RAFC bank account. If they only have an uptake of say 5000 tickets, will they give ST holders who don't opt out 2/3rds of their money back? I doubt it! Can they even identify 15000 "Key workers"? Which of these will they give them to? https://www.capital-law.co.uk/news/2020/03/25/covid-19-list-of-key-workers/
Charity begins at home, the club should do what most others are doing and offer a refund or an equivalent amount off next seasons tickets to those of us who turn up in all weathers hoping against hope to see our team beat another one season after season, 60+ of them in my case..
Finally , lets be clear, this money does not belong to RAFC, It's your money. There is a principle involved here and to try and pretend that the club is doing anything except putting your money into its accounts without asking you first and obfuscating that you have a legal entitlement to a refund is a complete untruth. |
Zzz | |
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| Season Ticket Update on 20:51 - Jul 24 with 2578 views | D_Alien |
| Season Ticket Update on 20:41 - Jul 24 by rochdaleriddler |
Well said, too many gobshites on here that moan about anything, ffs if you want your money back when you have paid peanuts for games, ask for it. Pathetic |
Case in point |  |
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| Season Ticket Update on 20:55 - Jul 24 with 2561 views | rochdaleriddler |
| Season Ticket Update on 20:51 - Jul 24 by D_Alien |
Case in point |
What is | |
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| Season Ticket Update on 20:57 - Jul 24 with 2543 views | 442Dale |
| Season Ticket Update on 20:38 - Jul 24 by 49thseason |
In other words, the club has to offer a refund first and foremost. If people want to make a gesture to a deserving cause they then have the ability to do so. It is not the business of the club to assume what people want to do with there own money which the club should be holding in a separate account .
You can accuse me of anything you like, I have never mentioned a refund for my own part and it is invidious of you to suggest that. I was paying my sixpence a week spence into the sandy lane stand fund over 60 years ago and throwing lose change into the fighting fund blanket that went round the pitch at half time. I have done my bit and more on behalf of this club.
Let me repeat the simple legal fact, the money does not yet belong to the club and to assume people who do not read their website will think its OK for them to spend it on "free" tickets is breathtaking, no matter how worthy the cause.. Or in this case no matter how dire the clubs finances.
This is a better approach:."Wimbledon still had four matches left at Kingsmeadow.
They announced yesterday several fans had come forward to make it clear they would not be seeking a refund.
And they have requested others follow suit to help.
The club’s statement read: “Without question, it will be the best possible way of helping us maintain our club’s financial stability.
“Naturally, we entirely understand that some of you have suffered considerable financial hardship and, of course, we will fully respect your right to a refund should you fall into that category.”
An honest view of the situation and fans asked to opt in not opt out of a fait accomplis |
And Bradford did this:
https://www.bradfordcityfc.co.uk/news/2020/july/201920-refunds-and-credits-how-t
The only thing missing from the article provided via the Trust is the word “refund”. It has since been made clear on this thread that people who want to opt out and ask for a refund are well within their rights to do so. And to do that people can contact the club. For example, some may wish to confirm how their refund is processed as they may have paid cash and need to provide bank details while others may have changed accounts. How do the club contact them if not via the method that has been used? Any supporter on their database will get an email with the club weekly newsletter which contains the story and hopefully the Observer will run the story too.
Apart from the possible improvement in communication the message, there is actually very little to find fault here. Ask for money back and spend/donate/use as a person wishes or leave the money with the club to redistribute as a ticket to someone who may not have come to a game before. There was a third option that could have been chosen, one which Wimbledon did around helping the club’s “financial stability”, but that is still an option for a fan who can ‘opt out’ of converting their money to a ticket for someone and contact the club and say they wish to have it to donate straight back to the club. |  |
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| Season Ticket Update on 20:59 - Jul 24 with 2530 views | Mass_Debater |
| Season Ticket Update on 20:38 - Jul 24 by 49thseason |
In other words, the club has to offer a refund first and foremost. If people want to make a gesture to a deserving cause they then have the ability to do so. It is not the business of the club to assume what people want to do with there own money which the club should be holding in a separate account .
You can accuse me of anything you like, I have never mentioned a refund for my own part and it is invidious of you to suggest that. I was paying my sixpence a week spence into the sandy lane stand fund over 60 years ago and throwing lose change into the fighting fund blanket that went round the pitch at half time. I have done my bit and more on behalf of this club.
Let me repeat the simple legal fact, the money does not yet belong to the club and to assume people who do not read their website will think its OK for them to spend it on "free" tickets is breathtaking, no matter how worthy the cause.. Or in this case no matter how dire the clubs finances.
This is a better approach:."Wimbledon still had four matches left at Kingsmeadow.
They announced yesterday several fans had come forward to make it clear they would not be seeking a refund.
And they have requested others follow suit to help.
The club’s statement read: “Without question, it will be the best possible way of helping us maintain our club’s financial stability.
“Naturally, we entirely understand that some of you have suffered considerable financial hardship and, of course, we will fully respect your right to a refund should you fall into that category.”
An honest view of the situation and fans asked to opt in not opt out of a fait accomplis |
So do you want a refund or not? |  | | |
| Season Ticket Update on 21:05 - Jul 24 with 2504 views | TVOS1907 |
| Season Ticket Update on 19:19 - Jul 24 by ColDale |
Have stuck this on fb but it's reached a massive 36 people so far, so will repeat it here:
Just for the record as there have been a few questioning our ticket scheme. The Trust came up with this idea and approached the club back in May about this scheme.
I know you can read too much into them but we saw a poll that had between 80% and 90% of Dale supporters voting that they wanted the club to retain the money and they would not be seeking a refund from the club. From conversations with fellow members of the Football Supporters Association, this figure of 80%-90% seemed to be typical of a lot of clubs.
We didn't want a situation where these tickets would disappear into some black hole, and we wanted to come up with something that we thought would have a real positive impact on the town, and that's where we came up with this idea.
We were keen to extend this beyond the usual "key workers". They've done a brilliant job and will rightly be rewarded through this. But we were well aware that there are a lot of "unsung heroes" during this time that have played a massive part in keeping this town going, and we wanted to reward them as well. We couldn't possibly come up with a comprehensive list so we came up with the idea that season ticket holders could nominate people who were deserving of them. That way, the people of Rochdale are rewarding those that kept them going throughout the past four months or so.
Right from the start, we felt that whilst we saw lots of positives in this (well we would do, wouldn't we?), we couldn't and wouldn't presume to know everyone's circumstances so there had to be an element where a season ticket holder could opt out should they wish. It would be a brilliant story if 100% of Dale supporters opted to donate their tickets, but if its not for some people, then they would be perfectly entitled to opt out without any question.
We approached the club, and to be fair to them, they thought it was a great idea. They'd already come with a plan for what they wanted to do about the unused tickets in terms of offering six tickets for next season to those that missed out. We put it to the club that this should not be a case of 100% of the tickets donated without question and the opt out must remain an option and they were totally on board with that.
We had hoped to release the details of this scheme earlier, whilst the club were wanting this to be part of the the season ticket launch for 2020-21 but with details not out regarding them until next month, today seemed as good a time as any to get this out.
We do hope as many season ticket holders as possible support this but there's no issue if anyone doesn't. The opt out is an integral part of this and always has been. And like we mention earlier, if you know of a deserving indivudal or an organisation that has kept on going throughout, please nominate them on the form within the article.
(and if you fancy joining the Trust for 2020-21, you can do so for £5 at https://www.daletrust.co.uk/adult-exile-membership/)
https://www.daletrust.co.uk/2020/07/trust-launches-ticket-scheme/ |
Thanks for that Col, it explains the situation and thought process in plenty of detail.
However, I think the misunderstandings and confusion could have been avoided by more information being put into the "opt out", erm, option.
As others have posted, is "opt out" another way of saying "I want a refund?" or does it mean you don't want a refund and you don't want your tickets to go to a deserving cause either (which would be surprising)?
Perhaps the choice of words could have been a bit better in the original story. |  |
| When I was your age, I used to enjoy the odd game of tennis. Or was it golf? |
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| Season Ticket Update on 21:12 - Jul 24 with 2481 views | TVOS1907 |
| Season Ticket Update on 20:57 - Jul 24 by 442Dale |
And Bradford did this:
https://www.bradfordcityfc.co.uk/news/2020/july/201920-refunds-and-credits-how-t
The only thing missing from the article provided via the Trust is the word “refund”. It has since been made clear on this thread that people who want to opt out and ask for a refund are well within their rights to do so. And to do that people can contact the club. For example, some may wish to confirm how their refund is processed as they may have paid cash and need to provide bank details while others may have changed accounts. How do the club contact them if not via the method that has been used? Any supporter on their database will get an email with the club weekly newsletter which contains the story and hopefully the Observer will run the story too.
Apart from the possible improvement in communication the message, there is actually very little to find fault here. Ask for money back and spend/donate/use as a person wishes or leave the money with the club to redistribute as a ticket to someone who may not have come to a game before. There was a third option that could have been chosen, one which Wimbledon did around helping the club’s “financial stability”, but that is still an option for a fan who can ‘opt out’ of converting their money to a ticket for someone and contact the club and say they wish to have it to donate straight back to the club. |
Another idea:
Forego any form of refund and you can have, say, up to £40 worth of stock in this https://www.rochdaleafc.co.uk/news/2020/july/shopreopening_280720/ | |
| When I was your age, I used to enjoy the odd game of tennis. Or was it golf? |
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| Season Ticket Update on 21:15 - Jul 24 with 2462 views | rochdaleriddler |
A hamper of socks! | |
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| Season Ticket Update on 21:25 - Jul 24 with 2437 views | TVOS1907 |
| Season Ticket Update on 21:15 - Jul 24 by rochdaleriddler |
A hamper of socks! |
Winter's approaching... | |
| When I was your age, I used to enjoy the odd game of tennis. Or was it golf? |
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| Season Ticket Update on 21:33 - Jul 24 with 2420 views | onedalefan |
| Season Ticket Update on 20:40 - Jul 24 by AtThePeake |
To be completely fair, I think 49th is right when he says that "the club should do what most others are doing and offer a refund or an equivalent amount off next seasons tickets".
As far as I can see though, that's exactly what they have done with offering fans the option to opt out, so I've no idea what his rant is actually about. Is it really that much of an issue to send an email and opt-out if that's what you want to do? |
But they haven't given any other options apart from opting out. It doesn't mention anything else. |  | | |
| Season Ticket Update on 21:38 - Jul 24 with 2399 views | 442Dale |
| Season Ticket Update on 21:33 - Jul 24 by onedalefan |
But they haven't given any other options apart from opting out. It doesn't mention anything else. |
See Col’s post. Opt out opens up all the options anyone wants once they contact the club and ask for a refund.
Edit: though, for clarity and as posted right at the start, adding a line including the word “refund” will eliminate much of the debate. [Post edited 24 Jul 2020 21:41]
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| Season Ticket Update on 22:45 - Jul 24 with 2301 views | Shun |
| Season Ticket Update on 14:52 - Jul 24 by boromat |
I think it's a great idea. As a season ticket holder I know the money from my ticket for those few games will stay with the club and on top of that those tickets are being matched by the club in a way and given to local businesses and communities. Hopefully that gesture is appreciated by the recipients and also helps promote the club.
And if I did want a refund I can opt out and email the club.
I don't see any real problems with that. |
Same here. I think it’s positive all round. The club keeps the money, local key workers get rewarded and hopefully remember the kindness shown to them by RAFC, and the club gets some good local press. Each fan misses out on what can’t be more than about £40.
Quite surprised this news is being taken with such mixed reactions. |  | | |
| Season Ticket Update on 22:48 - Jul 24 with 2290 views | Dalenet |
| Season Ticket Update on 18:58 - Jul 24 by 49thseason |
Why is it fair? The club has had the use of your money for over 12 months, they owe you 6/23 rds of what you paid as a refund for matches that were not played. This is a simple legal position. If you want to then ask for the money they owe you to be paid in vouchers for the club shop or if you want to go and spend it on beer, that is entirely your choice.
The club should not be telling anyone to forget about the money they are owed because they have a cunning plan to give your tickets to someone else.
There are often times when the club could give away 1,000s of tickets as the stadium is rarely full. That would be fine. It is not fair to use other people's money to do that especially when the club can then legitimately claim that the ticket was worth £4 or £5 and then put that amount (i.e. your money), into their bank account.
Rather than opting out of their plans, they should be offering a refund to all ST holders with an opportunity to donate the money to a worthy cause. (Or even the Trust)!
I have no doubt that there are actual RAFC fans who would very much like 25% or so of their ticket money back right now, expecting them to actually ask for their own money back is unfair. If fans want to thank someone for their help over the last few months, they can buy them a ticket from their refund.
And how will this giveaway be policed? because every ticket that is not used is simply money in the RAFC bank account. If they only have an uptake of say 5000 tickets, will they give ST holders who don't opt out 2/3rds of their money back? I doubt it! Can they even identify 15000 "Key workers"? Which of these will they give them to? https://www.capital-law.co.uk/news/2020/03/25/covid-19-list-of-key-workers/
Charity begins at home, the club should do what most others are doing and offer a refund or an equivalent amount off next seasons tickets to those of us who turn up in all weathers hoping against hope to see our team beat another one season after season, 60+ of them in my case..
Finally , lets be clear, this money does not belong to RAFC, It's your money. There is a principle involved here and to try and pretend that the club is doing anything except putting your money into its accounts without asking you first and obfuscating that you have a legal entitlement to a refund is a complete untruth. |
Don't be bullied by people on here for your point of view. The way this has been communicated has been done to ensure that few people do anything but accept the decision. Even in the opt-out clause there is no suggestion that the club will do anything other than NOT give your unspent tickets away.
I get that the club has lost £100k in cash sales from the last 6 home games. But they have had wages paid by the Govt, have had tax payments delayed, have benefited from advance FL payments and rates relief. They are a business and should do the right thing and offer choices.
I have always operated with personal integrity in life and in business. I have always called out injustice especially when people that are struggling are disadvantaged. The announcement today was delayed until after the weekly newsletter went out. Maybe to minimise awareness. The option to disagree become an opt out - a deliberate strategy to discourage any action and thus forfeiture of the unused tickets. People who can't afford to agree to this approach will feel obliged to agree to it. Some people are already calling them on here. The approach is illegal and immoral and the Trust should be ashamed. They are there to represent the members and whilst I do believe they thought they had come up with a good scheme, the delivery lacks integrity.
People are happy to whinge about the lack of ambition, the need to spend money on players we can't afford and whether we are charging too much for beer. But are then happy to take a swipe at a fan who feels aggrieved that the club has behaved wrongly.
I don't want my money back, but I don't want to support a Trust or a club that has lost its moral compass. It makes me feel sick | | | |
| Season Ticket Update on 23:02 - Jul 24 with 2258 views | D_Alien |
| Season Ticket Update on 22:48 - Jul 24 by Dalenet |
Don't be bullied by people on here for your point of view. The way this has been communicated has been done to ensure that few people do anything but accept the decision. Even in the opt-out clause there is no suggestion that the club will do anything other than NOT give your unspent tickets away.
I get that the club has lost £100k in cash sales from the last 6 home games. But they have had wages paid by the Govt, have had tax payments delayed, have benefited from advance FL payments and rates relief. They are a business and should do the right thing and offer choices.
I have always operated with personal integrity in life and in business. I have always called out injustice especially when people that are struggling are disadvantaged. The announcement today was delayed until after the weekly newsletter went out. Maybe to minimise awareness. The option to disagree become an opt out - a deliberate strategy to discourage any action and thus forfeiture of the unused tickets. People who can't afford to agree to this approach will feel obliged to agree to it. Some people are already calling them on here. The approach is illegal and immoral and the Trust should be ashamed. They are there to represent the members and whilst I do believe they thought they had come up with a good scheme, the delivery lacks integrity.
People are happy to whinge about the lack of ambition, the need to spend money on players we can't afford and whether we are charging too much for beer. But are then happy to take a swipe at a fan who feels aggrieved that the club has behaved wrongly.
I don't want my money back, but I don't want to support a Trust or a club that has lost its moral compass. It makes me feel sick |
Good post
i don't normally agree with 49th's sometimes petty (imo) arguments, but in this instance what you've described is spot on. What you've done is highlighted the deliberation that's gone into this, and the presumption that those deliberating think they know what's best for fans, with the same degree of patronising as we've become accustomed to, and just as unwelcome | |
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| Season Ticket Update on 23:29 - Jul 24 with 2216 views | Ancoats_Blue |
| Season Ticket Update on 22:48 - Jul 24 by Dalenet |
Don't be bullied by people on here for your point of view. The way this has been communicated has been done to ensure that few people do anything but accept the decision. Even in the opt-out clause there is no suggestion that the club will do anything other than NOT give your unspent tickets away.
I get that the club has lost £100k in cash sales from the last 6 home games. But they have had wages paid by the Govt, have had tax payments delayed, have benefited from advance FL payments and rates relief. They are a business and should do the right thing and offer choices.
I have always operated with personal integrity in life and in business. I have always called out injustice especially when people that are struggling are disadvantaged. The announcement today was delayed until after the weekly newsletter went out. Maybe to minimise awareness. The option to disagree become an opt out - a deliberate strategy to discourage any action and thus forfeiture of the unused tickets. People who can't afford to agree to this approach will feel obliged to agree to it. Some people are already calling them on here. The approach is illegal and immoral and the Trust should be ashamed. They are there to represent the members and whilst I do believe they thought they had come up with a good scheme, the delivery lacks integrity.
People are happy to whinge about the lack of ambition, the need to spend money on players we can't afford and whether we are charging too much for beer. But are then happy to take a swipe at a fan who feels aggrieved that the club has behaved wrongly.
I don't want my money back, but I don't want to support a Trust or a club that has lost its moral compass. It makes me feel sick |
But you could easily flip that sort of statement on its head for a fan Club v Fan POV.
A sizeable number of fans have had most or all of their income paid by govt to do nothing for 4 months
They’ve had mortgage and loan forbearances
Savings account restrictions are lifted to let people access cash they need in hardship
The gov has prevented them from being evicted
With everything shut down their expenditures are down for months
The club is pretty much always skint.
The fans should do the right thing and not claw money back. |  | | |
| Season Ticket Update on 23:34 - Jul 24 with 2209 views | Will_RAFC |
I've been saying I won't be claiming a refund since the season ended but to be honest this has changed my mind.
Of course, this feels like it's been designed to make you feel bad if you claim a refund. Who would be against free tickets for key workers? No one I imagine. But why are the club painting this as their gesture when it's not, and would be a gesture from the season ticket holders who had paid for them - who have had no input into this, which is even more surprising given the Trust were involved.
The deliberately ambiguous "opting out" process - which surely means you can claim a refund - is also crass.
I'm pretty sure I will be requesting a refund now and the group I go with are likely to do the same. Were discussing a few ways we'd rather use the money and to be honest all suggestions we've come up with will see all the money go back to the club. It might seem petty but deciding what to do with our money and the presumptuous nature of it has left a sour taste in the mouth. | | | |
| Season Ticket Update on 23:35 - Jul 24 with 2203 views | D_Alien |
| Season Ticket Update on 23:29 - Jul 24 by Ancoats_Blue |
But you could easily flip that sort of statement on its head for a fan Club v Fan POV.
A sizeable number of fans have had most or all of their income paid by govt to do nothing for 4 months
They’ve had mortgage and loan forbearances
Savings account restrictions are lifted to let people access cash they need in hardship
The gov has prevented them from being evicted
With everything shut down their expenditures are down for months
The club is pretty much always skint.
The fans should do the right thing and not claw money back. |
I'd tend to agree with most of those points, but the real point isn't about fans "doing the right thing" but providing the option to do so in a way that doesn't make it feel like an obligation, which for some might well be the case
It's just the presumption that grates | |
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| Season Ticket Update on 02:08 - Jul 25 with 2115 views | _Windydale |
The guys who go on this forum are intelligent enough I'm sure to know the club are trying to be strongly persuasive to save money wanting people to 'do the right thing' to help save money for the club and also give something back to NHS workers.
Can you blame them?
Covid's caused chaos and there are many who have lost something, person, job or regular visit to the pub. Surely you can understand the club's predicament though and help the club financially to help give us a decent season next year.
It's fully understandable it might annoy those that 'feel they are been taken for granted.' However, It's the club's duty to help the club to appeal to everyone's better nature while trying something innovative. | | | |
| Season Ticket Update on 06:19 - Jul 25 with 2064 views | standale |
| Season Ticket Update on 22:48 - Jul 24 by Dalenet |
Don't be bullied by people on here for your point of view. The way this has been communicated has been done to ensure that few people do anything but accept the decision. Even in the opt-out clause there is no suggestion that the club will do anything other than NOT give your unspent tickets away.
I get that the club has lost £100k in cash sales from the last 6 home games. But they have had wages paid by the Govt, have had tax payments delayed, have benefited from advance FL payments and rates relief. They are a business and should do the right thing and offer choices.
I have always operated with personal integrity in life and in business. I have always called out injustice especially when people that are struggling are disadvantaged. The announcement today was delayed until after the weekly newsletter went out. Maybe to minimise awareness. The option to disagree become an opt out - a deliberate strategy to discourage any action and thus forfeiture of the unused tickets. People who can't afford to agree to this approach will feel obliged to agree to it. Some people are already calling them on here. The approach is illegal and immoral and the Trust should be ashamed. They are there to represent the members and whilst I do believe they thought they had come up with a good scheme, the delivery lacks integrity.
People are happy to whinge about the lack of ambition, the need to spend money on players we can't afford and whether we are charging too much for beer. But are then happy to take a swipe at a fan who feels aggrieved that the club has behaved wrongly.
I don't want my money back, but I don't want to support a Trust or a club that has lost its moral compass. It makes me feel sick |
Can you explain how the approach is illegal. I’m really struggling to see what the issues are on this , it’s fairly simple and nobody is being forced into anything they don’t want to do.
You also seem to contradict yourself in saying the trust should be ashamed and yet you believe they thought they’ve come up with a good scheme, what’s to be ashamed in that? |  | | |
| Season Ticket Update on 08:35 - Jul 25 with 1978 views | 1907 |
| Season Ticket Update on 18:58 - Jul 24 by 49thseason |
Why is it fair? The club has had the use of your money for over 12 months, they owe you 6/23 rds of what you paid as a refund for matches that were not played. This is a simple legal position. If you want to then ask for the money they owe you to be paid in vouchers for the club shop or if you want to go and spend it on beer, that is entirely your choice.
The club should not be telling anyone to forget about the money they are owed because they have a cunning plan to give your tickets to someone else.
There are often times when the club could give away 1,000s of tickets as the stadium is rarely full. That would be fine. It is not fair to use other people's money to do that especially when the club can then legitimately claim that the ticket was worth £4 or £5 and then put that amount (i.e. your money), into their bank account.
Rather than opting out of their plans, they should be offering a refund to all ST holders with an opportunity to donate the money to a worthy cause. (Or even the Trust)!
I have no doubt that there are actual RAFC fans who would very much like 25% or so of their ticket money back right now, expecting them to actually ask for their own money back is unfair. If fans want to thank someone for their help over the last few months, they can buy them a ticket from their refund.
And how will this giveaway be policed? because every ticket that is not used is simply money in the RAFC bank account. If they only have an uptake of say 5000 tickets, will they give ST holders who don't opt out 2/3rds of their money back? I doubt it! Can they even identify 15000 "Key workers"? Which of these will they give them to? https://www.capital-law.co.uk/news/2020/03/25/covid-19-list-of-key-workers/
Charity begins at home, the club should do what most others are doing and offer a refund or an equivalent amount off next seasons tickets to those of us who turn up in all weathers hoping against hope to see our team beat another one season after season, 60+ of them in my case..
Finally , lets be clear, this money does not belong to RAFC, It's your money. There is a principle involved here and to try and pretend that the club is doing anything except putting your money into its accounts without asking you first and obfuscating that you have a legal entitlement to a refund is a complete untruth. |
Wow. Talk about overreaction. | | | |
| Season Ticket Update on 08:49 - Jul 25 with 1956 views | standale |
| Season Ticket Update on 08:35 - Jul 25 by 1907 |
Wow. Talk about overreaction. |
Baffling isn’t it. A scheme that seems to be thought up to benefit the community, possibly get the club some good publicity and possibly save them some money if people wish to join the scheme, and still have the option of claiming a refund. The mind boggles. | | | |
| Season Ticket Update on 09:10 - Jul 25 with 1925 views | Dalenet |
| Season Ticket Update on 08:49 - Jul 25 by standale |
Baffling isn’t it. A scheme that seems to be thought up to benefit the community, possibly get the club some good publicity and possibly save them some money if people wish to join the scheme, and still have the option of claiming a refund. The mind boggles. |
Could you explain your comments. There is no option to claim a refund. Just an option to give your tickets away or ask the club not to give your tickets away by begging them not to do it.
And to answer your other question above on why I think it is illegal. The "customer" and club entered into a contract to provide a service. That service has not been provided in full and the club have a liability to that customer. At present they have not provided any opportunity to that customer for breach of contract. As I said, I am sure that the Trust thought they were doing the right thing. But the Trust cannot and should not speak for the fan base about that breach of contract where some fans cannot afford the solution. Not everybody has been bailed out by the Government in the way Ancoats Blue suggests. I work with a charity that has had to deal with those that haven't been caught by the Government help and they are pretty desperate.
This could all have been avoided had the club said "If you would like a refund please tick here, but if you don't need it, we will be delighted to use the tickets to support the wider community". But they haven't done that and we all know why. Sorry you can't see the issue | | | |
| Season Ticket Update on 09:15 - Jul 25 with 1915 views | BillyRudd |
Ever since it was obvious that the remaining 6 home games where not going to happen it was my intention to forego my rights to a refund. The money was history, gone, forgotten about. It would,nt have ever crossed my mind to contact the club to ask for a refund in the cause of keeping the lights on, wages paid and all the other expenses at San Spotty, to be able to fight another day.
Having read the statement from the club it has precipitated a complete change of mind.
Whilst as stated I never intended seeking a refund, I also fully expected the club in due time to do the right thing and offer an unequivical refund, not the least for those less fortunate than myself for whom £40 is not the inconsequential sum, others on here are portraying.
I am too long in the tooth to not recognise this statement for what it is. A carefully crafted missive that puts pressure on people to forego their consumer rights by pitting a perceived moral dilemma against asking for a refund whilst at the same time playing up to the virtue signallers.
If the statement had been couched as "Do you wish for a refund or do you wish for the club to retain the monies to do with as we think fit" it would have been "retain" in the vast majority of cases. Not now under these terms I suspect.
Ironically unlike many on here (who had it in for the present board from day one) I was perfectly happy with the present board until this statement. I now suspect that quite a few others (not the vociferous minority on here) will be reappraising their initial assessment. This is the sort of thing I would have expected from more dubious clubs, mistakenly I thought we were better than this statement, which quite frankly treats us as fools. Some will never see it for what it is, but such is life. | | | |
| Season Ticket Update on 09:18 - Jul 25 with 1913 views | tony_roch975 |
| Season Ticket Update on 09:10 - Jul 25 by Dalenet |
Could you explain your comments. There is no option to claim a refund. Just an option to give your tickets away or ask the club not to give your tickets away by begging them not to do it.
And to answer your other question above on why I think it is illegal. The "customer" and club entered into a contract to provide a service. That service has not been provided in full and the club have a liability to that customer. At present they have not provided any opportunity to that customer for breach of contract. As I said, I am sure that the Trust thought they were doing the right thing. But the Trust cannot and should not speak for the fan base about that breach of contract where some fans cannot afford the solution. Not everybody has been bailed out by the Government in the way Ancoats Blue suggests. I work with a charity that has had to deal with those that haven't been caught by the Government help and they are pretty desperate.
This could all have been avoided had the club said "If you would like a refund please tick here, but if you don't need it, we will be delighted to use the tickets to support the wider community". But they haven't done that and we all know why. Sorry you can't see the issue |
Undoubtedly many are under financial pressures - and were before COVID. Indeed it's highly unlikely they would have been able to afford to buy a £250 Season Ticket so I can't see how any refund would be relevant. Now, if you're arguing for a fairer distribution of wealth in our society so everyone can afford both the Season Ticket and to not need a refund.... I'm right behind you. Afraid this smacks of the new fad of the 'offended' culture. | |
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