| FORCED RELOCATION on 14:02 - Jun 13 with 2472 views | waynekerr55 |
Well done on the trust statement 
You may already be aware or indeed directly involved, in action by the Club to re-locate fans from the South Stand at the Liberty. The Trust has issued the following statement today.
The Swans Trust has seen a significant number of messages and emails from fans about recent communications received regarding change of seating in the South Stand. The communications sent by the Club demand that fans relocate to another area of the ground as they no longer have children under 16 in their group.
The Swans Trust understand the reasons for doing this as the South Stand is a designated family stand, but we feel that fans should have been encouraged to change and not forced, and such an alternative approach, allied with natural migration and movement, would successfully deliver the seats needed for the next generation.
We are dismayed and frustrated at the way in which this action has been taken, and our Supporter Director, Huw Cooze, raised our concerns with the Club on Thursday morning, and we are disappointed that no action was taken at that early stage to introduce a much more consultative approach rather than the take it or leave it ultimatum that longtime fans of the Club have been given.
Trust Chairman Phil Sumbler commented “I have read some of the emails that fans have received and listened to them regarding the calls they have had with the stadium ticket office, and I am shocked by the wording which has been used. Fans have been told that it is mandatory for them to move and if they do not take action then their seats will be cancelled and their money returned. This is not how we, as the largest independent shareholder in the club, expect a fan orientated club to operate.”
The Trust was not consulted on the nature and timing of the emails and although we would not expect to be consulted on every email sent by the Club, we are disappointed not to be involved in such a significant supporter related issue.
Huw Cooze will be meeting with club officials early this week and whilst we understand the need to transition fans across to other areas, we will be pushing to ensure that this is implemented in a very different way to what has happened so far.
If fans have any concerns about the way in which this has been handled then please visit the Customer Service reception at the Liberty Stadium or contact them via info@swanseacityfc.co.uk with a copy to ourselves info@swanstrust.co.uk .
The Swans Trust team [Post edited 13 Jun 2016 14:29]
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| FORCED RELOCATION on 21:21 - Jun 13 with 2278 views | BigPhilG |
| FORCED RELOCATION on 14:02 - Jun 13 by waynekerr55 |
Well done on the trust statement
You may already be aware or indeed directly involved, in action by the Club to re-locate fans from the South Stand at the Liberty. The Trust has issued the following statement today.
The Swans Trust has seen a significant number of messages and emails from fans about recent communications received regarding change of seating in the South Stand. The communications sent by the Club demand that fans relocate to another area of the ground as they no longer have children under 16 in their group.
The Swans Trust understand the reasons for doing this as the South Stand is a designated family stand, but we feel that fans should have been encouraged to change and not forced, and such an alternative approach, allied with natural migration and movement, would successfully deliver the seats needed for the next generation.
We are dismayed and frustrated at the way in which this action has been taken, and our Supporter Director, Huw Cooze, raised our concerns with the Club on Thursday morning, and we are disappointed that no action was taken at that early stage to introduce a much more consultative approach rather than the take it or leave it ultimatum that longtime fans of the Club have been given.
Trust Chairman Phil Sumbler commented “I have read some of the emails that fans have received and listened to them regarding the calls they have had with the stadium ticket office, and I am shocked by the wording which has been used. Fans have been told that it is mandatory for them to move and if they do not take action then their seats will be cancelled and their money returned. This is not how we, as the largest independent shareholder in the club, expect a fan orientated club to operate.”
The Trust was not consulted on the nature and timing of the emails and although we would not expect to be consulted on every email sent by the Club, we are disappointed not to be involved in such a significant supporter related issue.
Huw Cooze will be meeting with club officials early this week and whilst we understand the need to transition fans across to other areas, we will be pushing to ensure that this is implemented in a very different way to what has happened so far.
If fans have any concerns about the way in which this has been handled then please visit the Customer Service reception at the Liberty Stadium or contact them via info@swanseacityfc.co.uk with a copy to ourselves info@swanstrust.co.uk .
The Swans Trust team [Post edited 13 Jun 2016 14:29]
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Agreed Wayne that's a good statement from the trust and needed saying |  | | |
| FORCED RELOCATION on 21:34 - Jun 13 with 2256 views | monmouth |
| FORCED RELOCATION on 21:21 - Jun 13 by BigPhilG |
Agreed Wayne that's a good statement from the trust and needed saying |
Good stuff. Would prefer a stance that relocation goes hand in hand with expansion mind you.
Anyone taking accountability at the club at all? I bet it was all a 'misunderstanding' wasn't it? [Post edited 13 Jun 2016 21:34]
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| FORCED RELOCATION on 22:51 - Jun 13 with 2186 views | maverick |
| FORCED RELOCATION on 14:02 - Jun 13 by waynekerr55 |
Well done on the trust statement
You may already be aware or indeed directly involved, in action by the Club to re-locate fans from the South Stand at the Liberty. The Trust has issued the following statement today.
The Swans Trust has seen a significant number of messages and emails from fans about recent communications received regarding change of seating in the South Stand. The communications sent by the Club demand that fans relocate to another area of the ground as they no longer have children under 16 in their group.
The Swans Trust understand the reasons for doing this as the South Stand is a designated family stand, but we feel that fans should have been encouraged to change and not forced, and such an alternative approach, allied with natural migration and movement, would successfully deliver the seats needed for the next generation.
We are dismayed and frustrated at the way in which this action has been taken, and our Supporter Director, Huw Cooze, raised our concerns with the Club on Thursday morning, and we are disappointed that no action was taken at that early stage to introduce a much more consultative approach rather than the take it or leave it ultimatum that longtime fans of the Club have been given.
Trust Chairman Phil Sumbler commented “I have read some of the emails that fans have received and listened to them regarding the calls they have had with the stadium ticket office, and I am shocked by the wording which has been used. Fans have been told that it is mandatory for them to move and if they do not take action then their seats will be cancelled and their money returned. This is not how we, as the largest independent shareholder in the club, expect a fan orientated club to operate.”
The Trust was not consulted on the nature and timing of the emails and although we would not expect to be consulted on every email sent by the Club, we are disappointed not to be involved in such a significant supporter related issue.
Huw Cooze will be meeting with club officials early this week and whilst we understand the need to transition fans across to other areas, we will be pushing to ensure that this is implemented in a very different way to what has happened so far.
If fans have any concerns about the way in which this has been handled then please visit the Customer Service reception at the Liberty Stadium or contact them via info@swanseacityfc.co.uk with a copy to ourselves info@swanstrust.co.uk .
The Swans Trust team [Post edited 13 Jun 2016 14:29]
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What people are missing is that the South Stand is a family stand and no can stipulate the age of a family. |  | | |
| FORCED RELOCATION on 06:37 - Jun 14 with 2109 views | waynekerr55 |
| FORCED RELOCATION on 21:34 - Jun 13 by monmouth |
Good stuff. Would prefer a stance that relocation goes hand in hand with expansion mind you.
Anyone taking accountability at the club at all? I bet it was all a 'misunderstanding' wasn't it? [Post edited 13 Jun 2016 21:34]
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Accountability? Isn't that a course that helps you understand about tax? | |
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| FORCED RELOCATION on 08:16 - Jun 14 with 2057 views | monmouth |
| FORCED RELOCATION on 06:37 - Jun 14 by waynekerr55 |
Accountability? Isn't that a course that helps you understand about tax? |
Good point. I've heard there's a lot more interest in that down there these days. | |
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| FORCED RELOCATION on 11:05 - Jun 14 with 2008 views | plasjack |
| FORCED RELOCATION on 06:37 - Jun 14 by waynekerr55 |
Accountability? Isn't that a course that helps you understand about tax? |
Is it also Tax avoidance. |  | | |
| FORCED RELOCATION on 15:49 - Jun 14 with 1909 views | Millie |
They are asking now, not demanding | | | |
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| FORCED RELOCATION on 16:08 - Jun 14 with 1885 views | waynekerr55 |
| FORCED RELOCATION on 15:49 - Jun 14 by Millie |
They are asking now, not demanding |
Thick as proverbial mince.
Then again, pay peanuts | |
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| FORCED RELOCATION (n/t) on 18:17 - Jun 16 with 1743 views | patchboy |
[Post edited 17 Jun 2016 16:46]
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| FORCED RELOCATION on 19:27 - Jun 16 with 1696 views | Jackfath |
| FORCED RELOCATION on 19:22 - Jun 16 by max936 |
I haven't had a call.  |
Nor me. |  |
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| FORCED RELOCATION on 19:30 - Jun 16 with 1693 views | max936 |
| FORCED RELOCATION on 16:08 - Jun 14 by waynekerr55 |
Thick as proverbial mince.
Then again, pay peanuts |
Pissup and Brewery spring to mind Wayne. |  |
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| FORCED RELOCATION on 19:31 - Jun 16 with 1690 views | max936 |
| FORCED RELOCATION on 19:27 - Jun 16 by Jackfath |
Nor me. |
You moved then my friend? | |
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| FORCED RELOCATION on 19:34 - Jun 16 with 1684 views | Jackfath |
| FORCED RELOCATION on 19:31 - Jun 16 by max936 |
You moved then my friend? |
No. I didn't get the email either. | |
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| FORCED RELOCATION on 19:45 - Jun 16 with 1667 views | max936 |
| FORCED RELOCATION on 19:34 - Jun 16 by Jackfath |
No. I didn't get the email either. |
I'd complain at being left out mush 
Just mentioned Patchboys post about moving back to my lad and he said no we got better seats  | |
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