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DVLA 11:26 - Mar 1 with 11673 views

So had one of those amazing conversations with a government body Friday which I find hard to get my head round.

Now I have to say that my experiences with the DVLA over the years have been pretty good with the odd minor exception but Fridays conversation with D*** surname can't be given ( despite them asking for my full name) from team 35 sums up for me why so many of the public have lost faith with the authorities.

The scenario is that I have been contacted by a number of local residents who have reported a dumped car in their close, the car is shown as being been declared SORN on the .GOV website. The car has been on the public road since October and has been reported both in December and January on the DVLA's anonymous reporting facility on their website with nothing happening in regards the removal of the car.

I suppose like most people including those who had reported the car previously it was imagined that one of those roving DVLA clamping vans.would be provided with the details and either fairly immediately or when next in the area would drive to the location and clamp the car.

So after checking the facts I called up the DVLA to see what was going on, or not as the case is at present.

I won't relay all the almost bizarre conversation with D*** from team 35 but the crux of the conversation went something like this after I enquired as to why the car had not been clamped or removed

DVALA....Sir the car or any other vehicle in a sorned category on the public road will be clamped if one of our vans come across it when in the area.

Me...Yes but that's unlikely as the car is in a small close well into an estate, and surely given that you have the details of the cars location then those details are passed onto the operative of one of your vans for checking out?

DVLA.....Sir when we receive reports from our tip off website facility the current registered keeper of the vehicle of the car is sent a letter telling them to take the car off the public highway.

Me...I see so presumably then the keeper / owner of this car must have ignored two previous letters from the previous two reportings to you? So why haven't you sent a van round to clamp the car?

DVLA....Our vans only clamp cars that they come across whilst patrolling the streets.

Me....What are you talking about? So you clamp cars that the vans stumble across but just send letters to those that are reported by the public despite the DVLA being in full possession of the cars location and despite the public being urged report such vehicles by the DVLA?

DVLA... That's right sir.

Me.... Buts that's nonsensical, those who aren't reported but are caught on the road are clamped but those whose locations are known to you just get a letter to remove the vehicle from the roads despite the fact that it might not be taxed and is shown as having no MOT which I also understand invalidates any insurance policy?

DVLA... Sir the car is Sorned which means it is licensed.

Me....What does that even mean? Presumably its licenced to be on someones drive not the public highway.

DVLA...Sir a Sorned car is licensed vehicle.

Me.... Well can you tell if the car is even taxed or not or if letters actually have gone out on the two previous occasions that the car was reported to you?

DVLA....We're just a call centre we don't hold that information.

ME...Well can you pass me over to someone who can provide more information as to why a reported sorned vehicle owner is just sent a letter whilst a vehicle stumbled across by chance gets clamped and possibly towed away.

I'd have thought it preferable and more time productive to go straight to those vehicles whose location has already been provided by the public and what do you suggest that we do to get the car either made legal for road use or taken away?

DVLA...No you'll have to contact your MP if you wish to to take this any further.

Phone put down in disbelief by myself.

[Post edited 1 Mar 2020 12:27]

DVLA on 11:14 - Mar 5 with 1030 views

BarrySwan

DVLA on 08:23 - Mar 5 by WarwickHunt
Probably wants to bring back hanging. Oh, the irony.

You mean a made up topic that clearly plays on your mind, decision, conclusion and fictitious claims of irony in your own head I presume?

All whilst having such a discussion without input from anyone else, brilliant!

Also a rather strange comment by Andrew can't say I'm sure what he's on about either and really can't be bothered enquiring about his odd thoughts on such an pronouncement.

[Post edited 5 Mar 2020 11:16]

DVLA on 11:19 - Mar 5 with 1021 views

WarwickHunt

DVLA on 11:14 - Mar 5 by BarrySwan

[Post edited 5 Mar 2020 11:16]

Plays on my mind? ðŸ˜‚

I lost the will to live halfway through your first post. You could bore for Europe, oops - Britain.

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