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While everything on the pitch seems to be on an upward curve, it seems that there are many areas off the pitch that could be better, including the catering which is the worst I have ever known it. Forget leaving your seat in SAR after 40 mins @ halftime if you want a beer/food. No chance of getting it before the second half.
If you are lucky/get down early enough you pay £5.50 for a can of Carlsberg, poured by the catering staff, most of who have no idea how to pour a car so it takes ages.
I dread to think how many people don't bother/how much income the club are losing. Its a shambles.