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Season Ticket Update 14:14 - Jul 24 with 35755 viewsheywooddale

Quick Synopsis: Unused tickets being donated to Keyworkers over the next two years.
You can opt out if you don't want this to happen with your tickets
No details of refund policy

https://www.rochdaleafc.co.uk/news/2020/july/st1920_update/
[Post edited 24 Jul 2020 14:16]
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Season Ticket Update on 14:14 - Jul 25 with 4221 viewstony_roch975

Season Ticket Update on 13:12 - Jul 25 by nordenblue

I'm not a ST holder so doesnt really apply to me,but skimming through the thread im struggling to think of anything/anywhere else you'd purchase something yet not receive approx a third of what you've been promised and paid for months previously and be expected to think ahh fook it you're right keep it.

I can see both sides to this,but while some are pointing out the club may well be struggling financially etc id guess a fair few fans are struggling a damn site more and a refund should be made as easy as possible to request if desired.


yes, if you are talking about buying a service or product from some business or other with whom you have no relationship except the pecuniary one, but for me my season ticket is my contribution to my club to be able to support them - all this stuff about contracts and entitlements is for a consumer rights board not a football fans one.

Poll: What sort of Club do we want - if we can't have the status quo

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Season Ticket Update on 14:39 - Jul 25 with 4163 viewsjudd

Season Ticket Update on 14:14 - Jul 25 by tony_roch975

yes, if you are talking about buying a service or product from some business or other with whom you have no relationship except the pecuniary one, but for me my season ticket is my contribution to my club to be able to support them - all this stuff about contracts and entitlements is for a consumer rights board not a football fans one.


The club were, to their partial credit, prepared to offer a refund for 6 of the 7 cancelled games, so that would acknowledge contractual obligations on their part.

Poll: What is it to be then?

3
Season Ticket Update on 16:05 - Jul 25 with 4031 viewslyberoc

On first reading I thought that this was a great idea, but now I,ve had time to think it over I shall be applying for the refund .If however the club disclose the cost of new season tickets before the cut off date I may reconsider
Any increase in ST price would personally be a struggle for me , but if I could use the refund to offset the increase than that,s what I,ll do
If the increase is so prohibitive that I could not afford a new ST in any case then I,d rather have the 6/7 free tickets myself, at least I,d get to see some games that way
Perhaps the trust could contact the club to push back the cut off date until after next season,s ST prices have been released?
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Season Ticket Update on 16:35 - Jul 25 with 3971 viewsRAFCBLUE

Season Ticket Update on 14:39 - Jul 25 by judd

The club were, to their partial credit, prepared to offer a refund for 6 of the 7 cancelled games, so that would acknowledge contractual obligations on their part.


Quite a lot of retailers spin in this announcement, judd which whilst the sentiment is "heart in the right" place stuff, the mechanism to deliver it isn't wholly transparent.

First a ST holder has to opt out, rather than opt in. The presumption is that the ST holder would do it and not if they were asked to had the standard approach be the standard refund.

For the early bird fan we are talking about a refund of between £40 (Sandy Lane) and £65 (Main Stand) per season ticket. Broadly a full refund would cost the club £125,000 less the VAT on those tickets VAT so about £100,000.

Second, the scheme is crediting those 15,000 tickets over a maximum 44 home games (given the first few games of next season will be behind closed doors); 340 tickets a game.

I can't see how 340 people who will get those tickets will not just be reducing those who would have paid in - either as season ticket holders or floating fans.

The Board clearly don't want or possibly have the £100.000 to pay out if everyone demands a refund - fair enough.

The rewarding of key workers is a noble intention - fair enough.

But give the consumer the choice; effectively each ST is making a £40 donation to this "Community Fund" unless they write in and say they don't want to.

It would have been ever so more powerful if it had been done the other way around.

George Bernard Shaw had it right: "He who can does; he who cannot, teaches." https://www.visittheusa.co.uk/
Poll: EGM - which way are you voting?

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Season Ticket Update on 16:42 - Jul 25 with 3946 views442Dale

Season Ticket Update on 16:05 - Jul 25 by lyberoc

On first reading I thought that this was a great idea, but now I,ve had time to think it over I shall be applying for the refund .If however the club disclose the cost of new season tickets before the cut off date I may reconsider
Any increase in ST price would personally be a struggle for me , but if I could use the refund to offset the increase than that,s what I,ll do
If the increase is so prohibitive that I could not afford a new ST in any case then I,d rather have the 6/7 free tickets myself, at least I,d get to see some games that way
Perhaps the trust could contact the club to push back the cut off date until after next season,s ST prices have been released?


A really good example of why that has to happen.

There is no reason whatsoever to have a cutoff point for opting out before October which is the earliest any fans can return to grounds.

Poll: Greatest Ever Dale Game

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Season Ticket Update on 16:52 - Jul 25 with 3920 viewsjudd

Season Ticket Update on 16:35 - Jul 25 by RAFCBLUE

Quite a lot of retailers spin in this announcement, judd which whilst the sentiment is "heart in the right" place stuff, the mechanism to deliver it isn't wholly transparent.

First a ST holder has to opt out, rather than opt in. The presumption is that the ST holder would do it and not if they were asked to had the standard approach be the standard refund.

For the early bird fan we are talking about a refund of between £40 (Sandy Lane) and £65 (Main Stand) per season ticket. Broadly a full refund would cost the club £125,000 less the VAT on those tickets VAT so about £100,000.

Second, the scheme is crediting those 15,000 tickets over a maximum 44 home games (given the first few games of next season will be behind closed doors); 340 tickets a game.

I can't see how 340 people who will get those tickets will not just be reducing those who would have paid in - either as season ticket holders or floating fans.

The Board clearly don't want or possibly have the £100.000 to pay out if everyone demands a refund - fair enough.

The rewarding of key workers is a noble intention - fair enough.

But give the consumer the choice; effectively each ST is making a £40 donation to this "Community Fund" unless they write in and say they don't want to.

It would have been ever so more powerful if it had been done the other way around.


The more I think about this, the more annoyed I get.

Fair play to the club for being prepared to refund 6 of the 7 games. They really should have stood their ground when the Trust made their noble proposal.

I've worked throughout the pandemic so if anyone deserves my 7 tickets it is me. I wouldn't expect the refund to manifest itself as cash.

To set a deadline to avail of a legal and moral right is just wrong, but I now hope like minded fans immediately email the club to opt out and tell them why.

Poll: What is it to be then?

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Season Ticket Update on 17:44 - Jul 25 with 3817 viewsMass_Debater

Season Ticket Update on 16:35 - Jul 25 by RAFCBLUE

Quite a lot of retailers spin in this announcement, judd which whilst the sentiment is "heart in the right" place stuff, the mechanism to deliver it isn't wholly transparent.

First a ST holder has to opt out, rather than opt in. The presumption is that the ST holder would do it and not if they were asked to had the standard approach be the standard refund.

For the early bird fan we are talking about a refund of between £40 (Sandy Lane) and £65 (Main Stand) per season ticket. Broadly a full refund would cost the club £125,000 less the VAT on those tickets VAT so about £100,000.

Second, the scheme is crediting those 15,000 tickets over a maximum 44 home games (given the first few games of next season will be behind closed doors); 340 tickets a game.

I can't see how 340 people who will get those tickets will not just be reducing those who would have paid in - either as season ticket holders or floating fans.

The Board clearly don't want or possibly have the £100.000 to pay out if everyone demands a refund - fair enough.

The rewarding of key workers is a noble intention - fair enough.

But give the consumer the choice; effectively each ST is making a £40 donation to this "Community Fund" unless they write in and say they don't want to.

It would have been ever so more powerful if it had been done the other way around.


44 home games?
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Season Ticket Update on 17:49 - Jul 25 with 3802 viewsBeechball

Season Ticket Update on 16:52 - Jul 25 by judd

The more I think about this, the more annoyed I get.

Fair play to the club for being prepared to refund 6 of the 7 games. They really should have stood their ground when the Trust made their noble proposal.

I've worked throughout the pandemic so if anyone deserves my 7 tickets it is me. I wouldn't expect the refund to manifest itself as cash.

To set a deadline to avail of a legal and moral right is just wrong, but I now hope like minded fans immediately email the club to opt out and tell them why.


Just done it Judd !
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Season Ticket Update on 18:03 - Jul 25 with 3769 viewsRAFCBLUE

Season Ticket Update on 17:44 - Jul 25 by Mass_Debater

44 home games?


I'm assuming 21 home games open to fans for 2020/21 and 23 in 2021/22 that are open to fans with no capacity issues.

If the number is less then the more tickets of the 15,000 have to be given away over a few number of games.

Season starts on September 12th; no fans until October.

I'm working on the basis during that time there will be games on 12th, 19th, 26th and a Tuesday night in there; two at home and two away.

Football's authorities have to have the 2020/21 season end in May 2021 so that the football calendar returns to "normal" and will take all reasonable steps to do so.

2021/22 will be aiming to kick off in August 2021.

George Bernard Shaw had it right: "He who can does; he who cannot, teaches." https://www.visittheusa.co.uk/
Poll: EGM - which way are you voting?

0
Season Ticket Update on 13:12 - Jul 26 with 3446 viewsJames1980

An AFC Wimbledon supporting mate, said they were offered a refund but only about 10% of season ticket holders have taken up the offer.

'Only happy when you've got it often makes you miss the journey'
Poll: What does Jim need ?

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Season Ticket Update on 14:16 - Jul 26 with 3379 views49thseason

Season Ticket Update on 13:12 - Jul 26 by James1980

An AFC Wimbledon supporting mate, said they were offered a refund but only about 10% of season ticket holders have taken up the offer.


The difference being that they were told the truth from the very start. Their club had some financial problems and asked fans, if they could, to forego their refunds.

“Many of you have already contacted us and generously offered to waive your entitlement to a refund,” a statement on the club website added.

“This is money we could have never budgeted in advance for because nobody could have foreseen the coronavirus crisis.

“Your contribution simply underlines how deeply you understand, as owners, how best to protect and help our club when we need it most.

“Given the example you have set, we now respectfully invite all our season ticket holders to consider donating the remainder of your season ticket for this season by not asking for a refund.

“Naturally, we entirely understand that some of you have suffered considerable financial hardship and, of course, we will fully respect your right to a refund should you fall into that category.”
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Season Ticket Update on 14:25 - Jul 26 with 3359 viewsD_Alien

Season Ticket Update on 14:16 - Jul 26 by 49thseason

The difference being that they were told the truth from the very start. Their club had some financial problems and asked fans, if they could, to forego their refunds.

“Many of you have already contacted us and generously offered to waive your entitlement to a refund,” a statement on the club website added.

“This is money we could have never budgeted in advance for because nobody could have foreseen the coronavirus crisis.

“Your contribution simply underlines how deeply you understand, as owners, how best to protect and help our club when we need it most.

“Given the example you have set, we now respectfully invite all our season ticket holders to consider donating the remainder of your season ticket for this season by not asking for a refund.

“Naturally, we entirely understand that some of you have suffered considerable financial hardship and, of course, we will fully respect your right to a refund should you fall into that category.”


Perfectly judged

Just what is it that's stopping those in charge at our club from adopting a similar tone, whilst getting it right?

Instead, we get homilies on patience, with barely a second thought to how condescending it comes across. Result? Some who would've been happy to forego their refund are now feeling minded to receive it

Perfectly misjudged

Poll: What are you planning to do v Newport

5
Season Ticket Update on 11:00 - Jul 27 with 3076 viewsTipperaryDale

For me the disappointing thing is the underhandedness of it; the club have decided to generate good PR for itself ("Dale to donate 15,000 Tickets to Key Workers") using ST holders cash - Dale aren't donating the tickets, the fans are!

I didn't want my ST money back, but I didn't want to invite key workers either, the majority of which have no interest in the Dale - we are the backbone of this club, and any benefits or donations should go to the people who have stuck with this club through thick and thin.

I am a key worker and have been at work throughout; I also paid to watch 23 games this season of which I missed 7. Now to hear somehow that I should donate those tickets to other key workers seems daft; why should I not get to keep them myself, seeing as these tickets are apparently going spare now?

To hear that the club were all for giving refunds or money in the club shop but were then persuaded not to by the Trust is a bit off as well.

I didn't want the money back - I wanted to keep my money within the club. A small gesture, maybe a discount on club shop gear or next ST, would've been enough.

Overall, I find the whole communication a bit seedy and corporate. I also think the scheme itself is rubbish, and tries to guilt trip people who find this a bad idea. I don't pay my season ticket money every year out of the goodness of my heart, I do it to help my club, and to find that the club have commandeered that money for charitable rubbish so that they look good in the local press is bobbins.
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Season Ticket Update on 12:22 - Jul 27 with 2985 views442Dale

Whatever people’s views on the positives and negatives of this idea, it’s clear that the situation needs addressing after listening to the feedback.

A bit more clarity with the options available being set out so fans can make their own choice based on their circumstances/opinions. The very first thing that needs sorting is the removal of that cut-off date.

If that isn’t sorted, there will be a lot more issues when the new season tickets are released.

Poll: Greatest Ever Dale Game

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Season Ticket Update on 13:30 - Jul 27 with 2867 viewsWill_RAFC

Season ticket responses in League One. What's consistent amongst almost all these is - choice, consent, gratitude and often a reward for supporters wishing to help the club and respect and understanding for those who need a refund.

Accrington Stanley

A pro rata cash refund offered in March, before matches were even postponed.

https://www.accringtonstanley.co.uk/news/2020/march/season-ticket-refunds-availa

AFC Wimbledon

Ask that you don't claim a refund if you're able to, but do offer one.

www.bbc.co.uk/sport/amp/football/52728013

Blackpool

Asked to donate funds back to the club, but you can claim a refund or take up one of the following - donate tickets to key workers, donate tickets to schools, or credit towards next season's ticket.

https://www.blackpoolfc.co.uk/news/2020/june/club-statement-1920-season/

Bristol Rovers

Refund, or - donation to the academy, ticket voucher, club shop voucher.

https://www.bristolrovers.co.uk/news/2020/june/ticket-refunds/

Bolton Wanderers

Asked to donate money back to club, various prizes up for grabs for those who do so - cash refund offered.

https://www.google.com/amp/s/www.theboltonnews.co.uk/news/18589737.amp/

Burton Albion

Couldn't find information.

Coventry City

Donate it to the club or receive a refund.

https://www.ccfc.co.uk/news/2020/july/news-201920-refunds-details-and-process-co

Doncaster Rovers

Refund or donate back to the club to be used for the academy, invite to a former players reunion, your name printed on the stadium and invite to a training session and Q&A with tickets donated to key workers in your name, or claim 50% of your refund in the form of vouchers.

https://www.google.com/amp/s/www.doncasterfreepress.co.uk/sport/football/doncast

Fleetwood Town

Refund or option to donate to club.

https://www.google.com/amp/s/www.blackpoolgazette.co.uk/sport/football/fleetwood

Gillingham

Couldn't find information.

Ipswich Town

Refund, credit on future tickets or a donation to the academy.

https://www.itfc.co.uk/news/2020/june/itfc-match-ticket-refunds/#:~:text=A%20vot


Lincoln City

Refund or shares in the club, names included in the new tunnel,

https://www.weareimps.com/news/2020/june/200610-share-option/

MK Dons

Cash refund, or - donate it to the Academy, or claim one of the following - 4 pairs of tickets to League games next season or a new replica shirt plus the remaining balance you are owed.

Oxford United

Refund, credit or donate.

https://www.oufc.co.uk/news/2020/june/season-ticket-refunds/

Peterborough United

A refund, or donate to the academy or claim credit to be spread over the next two seasons.

https://www.google.com/amp/s/www.peterboroughtoday.co.uk/sport/football/peterbor

Portsmouth

Refund, credit or donate.

https://www.portsmouthfc.co.uk/news/2020/june/ticket-options-how-to-make-your-ch

Rotherham United

Refund, credit or donate tickets to a fund for fans financially affected by the crisis.

https://www.themillers.co.uk/news/2020/july/read---chairmans-open-letter-includi

Shrewsbury Town

Refund offered, those who don't to be included on a Wall of Fame

https://www.shropshirestar.com/sport/football/shrewsbury-town-fc/2020/06/10/shre

Southend United

Credit on next season's ticket, entry into a prize draw with numerous prizes if you do so. Cash refund offered.

https://www.echo-news.co.uk/sport/18590839.southend-united-season-card-holders-g

Sunderland

Refund.

https://www.safc.com/news/ticket-news/2020/june/201920-refund-update#:~:text=Tic

Tranmere Rovers

Cash refund, a refund in vouchers, option to donate it to the club or charity.

https://www.tranmererovers.co.uk/news/2020/june/201920-match-and-season-ticket-u

Wycombe Wanderers

Refund, credit, or partial credit and donation to the playing budget.

https://www.wycombewanderers.co.uk/news/2020/june/ticket-rebate-options-announce
[Post edited 27 Jul 2020 13:31]
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Season Ticket Update on 14:23 - Jul 27 with 2768 viewsR17ALE

I'm surprised no-one has suggested rolling this year's season ticket over to include the first 7 games of next season, and then sell a 16 game season ticket pro rata. That way, there are no refunds and fans get the 23 games they paid for.

Poll: Who do you think bury should appoint as their next manager?

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Season Ticket Update on 14:52 - Jul 27 with 2714 viewsjudd

Season Ticket Update on 14:23 - Jul 27 by R17ALE

I'm surprised no-one has suggested rolling this year's season ticket over to include the first 7 games of next season, and then sell a 16 game season ticket pro rata. That way, there are no refunds and fans get the 23 games they paid for.


A cashless solution has been mentioned, but not as specific as you have pointed out, which is exactly what should happen.

Poll: What is it to be then?

0
Season Ticket Update on 15:21 - Jul 27 with 2659 viewsDalenet

Season Ticket Update on 13:30 - Jul 27 by Will_RAFC

Season ticket responses in League One. What's consistent amongst almost all these is - choice, consent, gratitude and often a reward for supporters wishing to help the club and respect and understanding for those who need a refund.

Accrington Stanley

A pro rata cash refund offered in March, before matches were even postponed.

https://www.accringtonstanley.co.uk/news/2020/march/season-ticket-refunds-availa

AFC Wimbledon

Ask that you don't claim a refund if you're able to, but do offer one.

www.bbc.co.uk/sport/amp/football/52728013

Blackpool

Asked to donate funds back to the club, but you can claim a refund or take up one of the following - donate tickets to key workers, donate tickets to schools, or credit towards next season's ticket.

https://www.blackpoolfc.co.uk/news/2020/june/club-statement-1920-season/

Bristol Rovers

Refund, or - donation to the academy, ticket voucher, club shop voucher.

https://www.bristolrovers.co.uk/news/2020/june/ticket-refunds/

Bolton Wanderers

Asked to donate money back to club, various prizes up for grabs for those who do so - cash refund offered.

https://www.google.com/amp/s/www.theboltonnews.co.uk/news/18589737.amp/

Burton Albion

Couldn't find information.

Coventry City

Donate it to the club or receive a refund.

https://www.ccfc.co.uk/news/2020/july/news-201920-refunds-details-and-process-co

Doncaster Rovers

Refund or donate back to the club to be used for the academy, invite to a former players reunion, your name printed on the stadium and invite to a training session and Q&A with tickets donated to key workers in your name, or claim 50% of your refund in the form of vouchers.

https://www.google.com/amp/s/www.doncasterfreepress.co.uk/sport/football/doncast

Fleetwood Town

Refund or option to donate to club.

https://www.google.com/amp/s/www.blackpoolgazette.co.uk/sport/football/fleetwood

Gillingham

Couldn't find information.

Ipswich Town

Refund, credit on future tickets or a donation to the academy.

https://www.itfc.co.uk/news/2020/june/itfc-match-ticket-refunds/#:~:text=A%20vot


Lincoln City

Refund or shares in the club, names included in the new tunnel,

https://www.weareimps.com/news/2020/june/200610-share-option/

MK Dons

Cash refund, or - donate it to the Academy, or claim one of the following - 4 pairs of tickets to League games next season or a new replica shirt plus the remaining balance you are owed.

Oxford United

Refund, credit or donate.

https://www.oufc.co.uk/news/2020/june/season-ticket-refunds/

Peterborough United

A refund, or donate to the academy or claim credit to be spread over the next two seasons.

https://www.google.com/amp/s/www.peterboroughtoday.co.uk/sport/football/peterbor

Portsmouth

Refund, credit or donate.

https://www.portsmouthfc.co.uk/news/2020/june/ticket-options-how-to-make-your-ch

Rotherham United

Refund, credit or donate tickets to a fund for fans financially affected by the crisis.

https://www.themillers.co.uk/news/2020/july/read---chairmans-open-letter-includi

Shrewsbury Town

Refund offered, those who don't to be included on a Wall of Fame

https://www.shropshirestar.com/sport/football/shrewsbury-town-fc/2020/06/10/shre

Southend United

Credit on next season's ticket, entry into a prize draw with numerous prizes if you do so. Cash refund offered.

https://www.echo-news.co.uk/sport/18590839.southend-united-season-card-holders-g

Sunderland

Refund.

https://www.safc.com/news/ticket-news/2020/june/201920-refund-update#:~:text=Tic

Tranmere Rovers

Cash refund, a refund in vouchers, option to donate it to the club or charity.

https://www.tranmererovers.co.uk/news/2020/june/201920-match-and-season-ticket-u

Wycombe Wanderers

Refund, credit, or partial credit and donation to the playing budget.

https://www.wycombewanderers.co.uk/news/2020/june/ticket-rebate-options-announce
[Post edited 27 Jul 2020 13:31]


Well done for going to so much effort to research and then post that. As one of the last clubs to make any announcements I presume we knew what everybody else had done.

I did spot one issue with Burton Albion - their T&Cs for a season ticket say that no refund is due of any games are not played in a season. If clubs automatically start doing that then nobody in the right mind will buy a season ticket in this climate where a second wave or risk of local lock-down could well mean there are significantly less than 20 home games to be seen next season

Clubs are going to need to be creative and flexible. Such as .,..... we would like you to make two payments - one now and one in January. If we haven't played 12 home games by January there is a pro rate change in your January payment. Or selling a 12 game flexi ticket at a higher price per game than a ST but a lower price than a match day ticket so that nervous fans can wait until they feel safe to return. Either way the club gets some cash up front
1
Season Ticket Update on 17:06 - Jul 27 with 2500 viewsDaleiLama

Just caught up on this thread and it beggars belief. What should have been a PR tap in into an empty net has turned into a 2 point conversion to Hornets.

When I posted the poll on refunds, it was to gauge the overall mood of the supporter base who post/visit here so the club would have a rough idea how much dosh it may have to return at some point in the future in the event of a season abandonment. 83% (80 out of 96) said they wouldn't request a refund and 6.3% (6 out of 96) said they would with 10 others hoping for some kind of gesture in return or had "another" reason.

So all the club needed to do was say option (a) = refund of £XX depending where you sit/stand, option (b) = donation of refund amount to club to help it during these difficult times. If it wanted to give away to a worthy cause (i.e. match) the number of tickets not being refunded it could simply say that for everyone not wanting a refund, those 6 (or 7) tickets would go into a draw for the worthy cause (at minimal cost to the club as the tickets would probably go to folk who wouldn't attend anyway) and the visitors might even spend a few bob at the ground whilst there to boot. Anyone wanting to donate some or all of their refund to the club could have done that by spending to benefit the club according to what they felt was fair. It's just plain common sense isn't it?

Instead, there was that announcement. Opaque refund policy, "generosity of the club" and the dubious (is it even legal?) deadline to claim a refund the day before ST prices are announced. I very much doubt the "refund" numbers will be anything like as low as they would and should have been now (as this thread suggests) and the loss of goodwill is shameful. It should have been an object lesson in presenting a win-win. It turned out to be an abject one. Are our board really as out of touch with the public as politicians now?
[Post edited 28 Jul 2020 13:08]

Up the Dale - NOT for sale!
Poll: Is it coming home?

8
Season Ticket Update on 17:42 - Jul 27 with 2449 viewsBrierls

I think questions maybe need to be asked of the Trust as well as the Club on this one.

It was a Trust proposal that was accepted by the board. Poor execution either way, which has offended those who need little excuse to be offended.

I don't want a refund for missed games on my season ticket. I don't really care how you dress it up, or what your reasoning is, the obvious truth is the club will be damaged financially if fans ask for season ticket refunds. It's not something I can comprehend doing.
0
Season Ticket Update on 19:13 - Jul 27 with 2306 viewsjudd

Season Ticket Update on 17:42 - Jul 27 by Brierls

I think questions maybe need to be asked of the Trust as well as the Club on this one.

It was a Trust proposal that was accepted by the board. Poor execution either way, which has offended those who need little excuse to be offended.

I don't want a refund for missed games on my season ticket. I don't really care how you dress it up, or what your reasoning is, the obvious truth is the club will be damaged financially if fans ask for season ticket refunds. It's not something I can comprehend doing.


If you read back through the thread you will see questions have been asked of the Trust, as well as praise afforded to the club for their refund plans.

Poll: What is it to be then?

0
Season Ticket Update on 23:30 - Jul 27 with 2079 views49thseason

Season Ticket Update on 17:42 - Jul 27 by Brierls

I think questions maybe need to be asked of the Trust as well as the Club on this one.

It was a Trust proposal that was accepted by the board. Poor execution either way, which has offended those who need little excuse to be offended.

I don't want a refund for missed games on my season ticket. I don't really care how you dress it up, or what your reasoning is, the obvious truth is the club will be damaged financially if fans ask for season ticket refunds. It's not something I can comprehend doing.


"the obvious truth is the club will be damaged financially if fans ask for season ticket refunds"
The club was damaged financially by the EFL kicking Bury out of the League after the fixtures had been released. The Club has been damaged financially by repeatedly resurfacing the pitch when it was obvious a major rebuild was required, The Club was damaged financially when Hill and Beech were fired. It was damaged financially by signing "sick note" McLaughlin and by paying a centre forward who couldn't hit a barn door a reputed £2k a week.
People are legally and morally entitled to a refund. That's it. End of. What they do with their refund is entirely up to them. If you want to tell the club you don't want a refund fine, last year I didn't claim the £25 voucher against my ST from the previous season, it was my decision and since I buy 2 season tickets it cost me £50 but it was MY decision.

The problem now is that 2500 people have to claim a refund or lose the option to decide what happens to THEIR money.
The club needs to make a series of offers to entice them to spend at or give the money to the club. That is the moral thing to do. So would I accept shares in the club instead? Yes I would. Would I put the money back into the club via an increased ST price? Yes I would.
Would I put some money into a hardship fund for fans who need some help, Yes I would.
Do I want the club to make those decisions for me? NO I do not.
7
Season Ticket Update on 13:39 - Jul 28 with 1859 viewsheywooddale

Season Ticket Update on 23:30 - Jul 27 by 49thseason

"the obvious truth is the club will be damaged financially if fans ask for season ticket refunds"
The club was damaged financially by the EFL kicking Bury out of the League after the fixtures had been released. The Club has been damaged financially by repeatedly resurfacing the pitch when it was obvious a major rebuild was required, The Club was damaged financially when Hill and Beech were fired. It was damaged financially by signing "sick note" McLaughlin and by paying a centre forward who couldn't hit a barn door a reputed £2k a week.
People are legally and morally entitled to a refund. That's it. End of. What they do with their refund is entirely up to them. If you want to tell the club you don't want a refund fine, last year I didn't claim the £25 voucher against my ST from the previous season, it was my decision and since I buy 2 season tickets it cost me £50 but it was MY decision.

The problem now is that 2500 people have to claim a refund or lose the option to decide what happens to THEIR money.
The club needs to make a series of offers to entice them to spend at or give the money to the club. That is the moral thing to do. So would I accept shares in the club instead? Yes I would. Would I put the money back into the club via an increased ST price? Yes I would.
Would I put some money into a hardship fund for fans who need some help, Yes I would.
Do I want the club to make those decisions for me? NO I do not.


Trust Update on season ticket situation.
Club update to follow it says.

https://www.daletrust.co.uk/2020/07/trust-statement-season-tickets-2019-20/?fbcl
[Post edited 28 Jul 2020 14:12]
2
Season Ticket Update on 13:53 - Jul 28 with 1825 viewstony_roch975

Season Ticket Update on 13:39 - Jul 28 by heywooddale

Trust Update on season ticket situation.
Club update to follow it says.

https://www.daletrust.co.uk/2020/07/trust-statement-season-tickets-2019-20/?fbcl
[Post edited 28 Jul 2020 14:12]


Excellent clear, timely & fulsome apology for poor communication rather than poor planning. Hope my unused tickets get donated to key workers asap. My suggestion is the Molyneux/Pilling Streets refuse collectors who've kept working and smiling throughout.

Poll: What sort of Club do we want - if we can't have the status quo

3
Season Ticket Update on 14:19 - Jul 28 with 1769 views100notout

Fair play. Well done to the Trust

Poll: So who do you believe - Hendo or the Board?

0
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