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stadium control access update 18:37 - Aug 25 with 10130 viewsswanseacityfan

http://mobile.swanseacity.net/news/article/access-control-1-1870664.aspx

"Na na na na na na na na na, Gylfi Sigurdsson, Sigurdsson, Gylfi Sigurdsson"

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stadium control access update on 19:59 - Aug 25 with 2106 viewsUxbridge

stadium control access update on 19:57 - Aug 25 by NeathJack

To be fair, the OS did state last week that paper tickets would be issued for this game.

http://www.swanseacity.net/news/article/rotherham-tickets-1837446.aspx


Aha. Very good. It does rather beg the question over why they aren't being loaded onto the cards though. Maybe the system couldn't cope with loading cards and sending out tickets for non members, or loading the cards with multiple tickets ... scenarios you'd have expected would have been covered in the system requirements and testing ...

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stadium control access update on 19:59 - Aug 25 with 2101 views3swan

stadium control access update on 19:57 - Aug 25 by NeathJack

To be fair, the OS did state last week that paper tickets would be issued for this game.

http://www.swanseacity.net/news/article/rotherham-tickets-1837446.aspx


Good communication from the O.S.


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stadium control access update on 20:00 - Aug 25 with 2096 viewsPhil_S

stadium control access update on 19:57 - Aug 25 by NeathJack

To be fair, the OS did state last week that paper tickets would be issued for this game.

http://www.swanseacity.net/news/article/rotherham-tickets-1837446.aspx


Ah thank you, I missed that one

Still not sure why unless of course the system isn't working....surely not
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stadium control access update on 20:01 - Aug 25 with 2095 viewspencoedjack

stadium control access update on 19:27 - Aug 25 by Jackfath

The chap who was scanning at door 12 didn't have any issue whatsoever with the scanner. He was able to do it first time no problem.


To me that is the problem 'the chap who was scanning ' then pushing a pedal to allow the turnstile to be opened.

I see no advantage bar this stopping people reusing their tickets.

Complete waste of money unless it can be adapted to be able to scan and gain automatic entry.
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stadium control access update on 20:01 - Aug 25 with 2091 views3swan

stadium control access update on 19:59 - Aug 25 by Uxbridge

Aha. Very good. It does rather beg the question over why they aren't being loaded onto the cards though. Maybe the system couldn't cope with loading cards and sending out tickets for non members, or loading the cards with multiple tickets ... scenarios you'd have expected would have been covered in the system requirements and testing ...


My guess is that it would be loaded to the ST if it was for your original seat.

As only 2 stands open this can't be the case.
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stadium control access update on 20:04 - Aug 25 with 2070 viewsNeathJack

stadium control access update on 20:00 - Aug 25 by Phil_S

Ah thank you, I missed that one

Still not sure why unless of course the system isn't working....surely not


Out of interest, was there an option to print at home?
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stadium control access update on 20:04 - Aug 25 with 2070 viewsPlazex

stadium control access update on 19:22 - Aug 25 by 3swan

Did think Premier seats. I take it they just show their cards?

I wonder how many of the 18578 were ok first swipe.


I got in first scan, no problem at all.
Also, how can people pass their tickets back?

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stadium control access update on 20:04 - Aug 25 with 2068 viewsUxbridge

stadium control access update on 20:01 - Aug 25 by 3swan

My guess is that it would be loaded to the ST if it was for your original seat.

As only 2 stands open this can't be the case.


But JA cards aren't seat specific are they? Just thought this was one of the things the new sooperdupersystem should have been able to cope with.

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stadium control access update on 20:06 - Aug 25 with 2054 views3swan

stadium control access update on 20:04 - Aug 25 by Plazex

I got in first scan, no problem at all.
Also, how can people pass their tickets back?


Under the old system I'd have thought very easily.

You could just be having a laugh and joke with your mate next in the queue and pass your ST to him.
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stadium control access update on 20:07 - Aug 25 with 2047 viewsNeathJack

stadium control access update on 20:04 - Aug 25 by Uxbridge

But JA cards aren't seat specific are they? Just thought this was one of the things the new sooperdupersystem should have been able to cope with.


What worries me about the ticket being loaded onto the JA cards is people will not bother to print out a confirmation and then have no idea when they get to the stadium which seat they are supposed to be sitting in
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stadium control access update on 20:07 - Aug 25 with 2046 views3swan

stadium control access update on 20:04 - Aug 25 by Uxbridge

But JA cards aren't seat specific are they? Just thought this was one of the things the new sooperdupersystem should have been able to cope with.


Ah I thought it was the ST they were being loaded to.

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stadium control access update on 20:07 - Aug 25 with 2043 viewsfbreath

stadium control access update on 19:53 - Aug 25 by Uxbridge

Well I received tickets for what it's worth, which was a bit of a surprise given what were told about loading the cards.


Tomorrow is entry by ticket only

We are the first Welsh club to reach the Premier League Simples

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stadium control access update on 20:09 - Aug 25 with 2029 viewsUxbridge

stadium control access update on 20:07 - Aug 25 by NeathJack

What worries me about the ticket being loaded onto the JA cards is people will not bother to print out a confirmation and then have no idea when they get to the stadium which seat they are supposed to be sitting in


That's a very good point. Must admit I'm struggling with the purpose of the JA cards.

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stadium control access update on 20:17 - Aug 25 with 1998 viewsPhil_S

stadium control access update on 20:07 - Aug 25 by NeathJack

What worries me about the ticket being loaded onto the JA cards is people will not bother to print out a confirmation and then have no idea when they get to the stadium which seat they are supposed to be sitting in


Valid point
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stadium control access update on 20:21 - Aug 25 with 1980 viewsfbreath

stadium control access update on 20:07 - Aug 25 by NeathJack

What worries me about the ticket being loaded onto the JA cards is people will not bother to print out a confirmation and then have no idea when they get to the stadium which seat they are supposed to be sitting in


What about st holders who are not ja members

We are the first Welsh club to reach the Premier League Simples

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stadium control access update on 20:30 - Aug 25 with 1885 viewsjacksinceever

stadium control access update on 19:22 - Aug 25 by 3swan

Did think Premier seats. I take it they just show their cards?

I wonder how many of the 18578 were ok first swipe.


As I posted on the other post about scanning problems yesterday, i actually watched Premier guests scanning in their cards. Therefore that wasn't the cause of the difference between attendance and those scanned
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stadium control access update on 20:33 - Aug 25 with 1876 viewsjacksinceever

stadium control access update on 19:23 - Aug 25 by skippyjack

Have you ever used a scanner? Like a cheap one? When you've got to get the angle correct.. etc.. yep? It's one of them


Like those ones in Tescos Llansamlet when you do Scan As You Shop? Quite a few times I've had problems with certain items in there
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stadium control access update on 21:46 - Aug 25 with 1787 viewsBLAZE

I still haven't even received my JA card, though I got my ST weeks ago. I called them about it last week and apparently not all have been sent yet (they've run out of letters to send them with was their reason!?) ..... So that's probably why this game is all ticket
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stadium control access update on 22:13 - Aug 25 with 1724 viewsjackonicko

stadium control access update on 19:31 - Aug 25 by jackonicko

Think the club missed a trick here.

I would have entitled this: Control Update (for) New Ticketing System.


The other thing the club missed a trick on is writing that statement as an acrostic. What is an acrostic? An acrostic is a form of writing where the first word of each sentence spells out another word or message. They can be really effective when used with subtlety. So have a go and see what you could do...
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stadium control access update on 22:17 - Aug 25 with 1710 viewsoldgrey

256 were apparently at the "wrong event". What did they think it was? Fecking Girls Aloud concert?
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stadium control access update on 22:22 - Aug 25 with 1694 viewsAndy1300

stadium control access update on 19:22 - Aug 25 by 3swan

Did think Premier seats. I take it they just show their cards?

I wonder how many of the 18578 were ok first swipe.


Mine and the wife's worked 1st time

Number 1 team in Wales

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stadium control access update on 22:25 - Aug 25 with 1674 viewslondonlisa2001

stadium control access update on 19:22 - Aug 25 by 3swan

Did think Premier seats. I take it they just show their cards?

I wonder how many of the 18578 were ok first swipe.


The premier club didn't get scanned (or at least the ones that I asked about it didn't) - just had their cards to show and their lanyards.
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stadium control access update on 09:28 - Aug 26 with 1497 viewsjacksinceever

stadium control access update on 22:25 - Aug 25 by londonlisa2001

The premier club didn't get scanned (or at least the ones that I asked about it didn't) - just had their cards to show and their lanyards.


One of the reasons for counting attendance is H&S. e.g if 20,500 in the ground. Then if there was a fire or whatever, the emergency services would be able to account for everybody and know how many were missing. If any are excluded from this (including staff) then it can lead to tragic results.
Therefore I doubt it likely that Premier customers allowed to just walk in and show their cards
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stadium control access update on 09:49 - Aug 26 with 1476 viewsUxbridge

stadium control access update on 09:28 - Aug 26 by jacksinceever

One of the reasons for counting attendance is H&S. e.g if 20,500 in the ground. Then if there was a fire or whatever, the emergency services would be able to account for everybody and know how many were missing. If any are excluded from this (including staff) then it can lead to tragic results.
Therefore I doubt it likely that Premier customers allowed to just walk in and show their cards


How did we have a safety certificate for the last 8 years then given that that's all that happened round the rest of the ground.

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stadium control access update on 09:53 - Aug 26 with 1467 viewsNeath_Jack

stadium control access update on 09:28 - Aug 26 by jacksinceever

One of the reasons for counting attendance is H&S. e.g if 20,500 in the ground. Then if there was a fire or whatever, the emergency services would be able to account for everybody and know how many were missing. If any are excluded from this (including staff) then it can lead to tragic results.
Therefore I doubt it likely that Premier customers allowed to just walk in and show their cards


You're wrong about the H&S bit mate. Even if everyone had to scan in, people leave at all points through the game without scanning out. In the event of an emergency, there will be marshalls allocated areas to sweep through to ensure everyone is out of that area.

I want a mate like Flashberryjacks, who wears a Barnsley jersey with "Swans are my second team" on the back.
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