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Dedpite getting email confirmation and verbal confirmation at the time of purchasing mine and my 2 brothers season tickets, that we would get a physical (card) season ticket. I have just received a digital ticket from Ticket master. Have emailed box office and await their response. Hope theh sort it or there could be 3 empty seats next season.
Think the digital ticket is just an automatic process once a transaction has been made. If you've requested physical cards you should get them. Same thing happened to me last year.