Forum | Customer service at ticket office by Crede

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Customer service at ticket office 13:10 - May 7 with 2025 views

Got their to renew today, and their was an envelope with my name on with a replacement £25 voucher in (i lost my season ticket for the first time ever), not only that, but they found me an old book from last season, and reprinted the first page from my details, so I don't have a gap in 20+ years of season tickets

The customer service received from Colin and the office was first rate, and thought i'd add to the recent positive reviews we've seen on here about our admin side of the club. Lets just hope next season, the customer service from the players is as good as the admin

[Post edited 1 Jan 1970 1:00]

Customer service at ticket office on 19:23 - May 7 with 1870 views

Dalenet

Nice story, well done Colin and the girls

Customer service at ticket office on 19:27 - May 7 with 1850 views

SalwaDale

Any dealings I've ever had with Colin have left me very impressed. Shame the club sshop was closed today as I wass over in Rochdale. Does anyone know if the new goalkeeper kits are out yet?

TBBT

Customer service at ticket office on 23:36 - May 7 with 1667 views

Daleaholic

I got my season ticket last week and have to say my experience was much improved from my last visit to the ticket office. Very helpful and chatty.

Poll:

What should happen with the 'Bowlee fund' money?

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