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Reply | Season 24-25 Bar Operations & Feedback
at 11:34 14 Sep 2024
Please report that all TVs at Ratcliffe, Dale Bar and Stadium/Hospitality are operational. There is more work to be done and parts needed; hopefully it stays on all day!!! 🤞. |
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Reply | TONIGHTS GAME V MAIDENHEAD UTD
at 11:34 14 Sep 2024
Please report that all TVs at Ratcliffe, Dale Bar and Stadium/Hospitality are operational. There is more work to be done and parts needed; hopefully it stays on all day!!! 🤞. |
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Reply | TONIGHTS GAME V MAIDENHEAD UTD
at 08:02 13 Sep 2024
Thank you for your acknowledgement, but lot of credit goes out to the bar staff; without their support and assistance, the bars would not be where they now are.
JW Lees has also been outstanding in terms of deliveries, maintenance, and sales-driven support. Will provide a prime example. At the meet the director’s event, a cooler broke at the perfect time, leaving us without any cold draught beer. 😩 After a phone call to maintenance, a new cooler was installed and operational within a couple hours.
The TVs in 1907, boxes, stadium, and so on are being looked into. There have been conversations regarding improving offerings and now that we have The National League TV, we can show our matches/replays, as well as the 5:30 matches.
An engineer visited yesterday and needs a part. Hopefully, the fault will be corrected today and ready for Saturday. 🤞 [Post edited 13 Sep 8:24]
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Reply | TONIGHTS GAME V MAIDENHEAD UTD
at 23:32 12 Sep 2024
Unfortunately, we cannot broadcast away matches that start at 3pm due to the TV blackout rule, which prohibits the televising of English football fixtures from 2:45 to 5:15pm on Saturdays. However, this rule is waived during international breaks. Hopefully, this regulation will change in the future.
The Aldershot screening was a success, it was the highest attendance so far compared to last season screenings. Since The Ratcliffe is only open for match days or functions, any additional income generated from showing live TV games will be beneficial.
We have now upgraded the connection and will be able to broadcast the Hartlepool match on all screens and TVs. This improvement provides us with the option to open The Dale Bar room for additional seating if needed.
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Reply | Season 24-25 Bar Operations & Feedback
at 13:21 10 Sep 2024
Reminder for this evening The Ratcliffe & Dale Bar will be showing our match against Aldershot in full. Starting from 5:30pm
Wrap up warmly. It's cold and wet tonight. However, if you prefer, The Ratcliffe will be showing the game. Unfortunately, this is only available to main stand or sandy lane supporters following kickoff. Access through the smokers yard at the back.
The Ratcliffe is separate from the stadium, and work is underway to resolve the TV issue, but it is more technical and requires further investigation. This is being looked into. |
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Thread | Hartlepool Screening 24/09/2024
at 12:06 9 Sep 2024
The Ratcliffe will be showing our game against Hartlepool live on Tuesday 24th September, kick off at 7:45pm.
The game will be projected on the big screen and TV’s
If the room becomes full and seating limited we can open The Dale Bar for additional space and big screen.
🚪Doors open at 6pm and entry is free.
😃 Happy Hour 6pm-7pm. Stout, MPA Cask, Bitter Smooth, Somersby Cider, Original Lager.
🎱Free to use pool table
🏓Free to use table tennis
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Thread | Aldershot Screening 07/09/2024
at 11:05 1 Sep 2024
Did you enjoy the match yesterday?
The Ratcliffe will be showing our game against Aldershot live on the big screen next Saturday. Kick off at 5:30pm. We will also have the England match against Republic of Ireland showing on the surrounding TVs. kick off 5pm
🚪Doors open at 4pm and entry is free.
🎱Free to use pool table
🏓Free to use table tennis
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Reply | Season 24-25 Bar Operations & Feedback
at 19:22 28 Aug 2024
The Ratcliffe and Dale Bar will be open from 12pm. Both bars are open at full time.
The Ratcliffe and Dale Bar
Arsenal v Brighton & Hove Albion (kick-off 12.30pm) TNT Sports
1907 hospitality lounge will be open from 12:30pm, access through the main ticket entrance.
Our Spot will be open once the turnstiles are operating from 2pm.
📺 The TVs around the stadium will be turned on this week, however please keep in mind that the final score on BBC will not start until 4 p.m.
🎟️Tickets⤵️
https://www.rafcshop.co.uk/tickets/match-day-tickets
🏉🏟️Double header for sport at The Crown Oil Arena🏉🏟️
To celebrate the town's sporting success over the bank holiday weekend, we're offering 10% off tickets for Sunday's clash with Keighley Cougars!
🆚 Keighley Cougars
📅 Sunday 1 September
🏟️ Crown Oil Arena
⏰ 3:00pm kick-off
🏆 Betfred League 1
🎪 Carnival Day
🎟️Tickets ⤵️
https://pulse.ly/ygxf60phbt
Should you encounter any issues while using our facilities, please send us a message through the forum, dale trust, or email Anthony.Field@rochdaleafc.co.uk & commercial@rochdaleafc.co.uk
Follow our facebook page. https://www.facebook.com/profile.php?id=100090746390873 |
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Reply | Scores
at 15:39 19 Aug 2024
Hi Nerazzurri
Queuing has consistently been an issue in Our Spot/Studds. The room is too small, leaving little space once halftime approaches. When bar staff are attempting to figure out who comes next, a single-line queue can be easier to manage and produce less tension. There is a 15-minute window to serve approximately 100-200 supporters, depending on the fixture.
The Ratcliffe bar is also at its busiest; at one point, there were four lines from the bar to the window. But there is also more room because there is no furniture.
I received reports that it was really busy on Saturday, with a line out the door. An additional member of staff was sent. I looked into CCTV footage today, and I've provided an overview below.
15:20 No supporters in the bar
15:30 No supporters in the bar
15:35 3 supporters
15:40 10 supporters
15:45 queue is at the door approx 50-60
15:50 queue is at the door approx 50-60
16:00 5 supporters
16:05 No supporters
All bar lines around the stadium were cleared by 16:10
Due to away supporters using Pearl Street, we only have one entry accessible for the upcoming game against Forest Green, and we anticipate a similar-sized queue. A discussion is underway to try get the live feed back on the screens; I believe this would help because you would not miss something regardless of whether you visited sooner or after the kickoff.
All bar lines around the stadium were cleared by 16:10
I can only apologise for the wait time, but I assure you that we constantly look for ways to shorten it so that we do not lose customers.
Anthony |
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Reply | Season 24-25 Bar Operations & Feedback
at 06:12 16 Aug 2024
Hello, I am not sure about the TV subscription just now. We obtained TNT Sports as a result of our involvement in the national league, and I'm not sure what will happen to TNT now that has been changed to Dazn. The scores throughout the game would be amazing, but it is beyond the bar staff's control. We currently do not have a Sky Sports a subscription at the stadium and there is no other channel delivering this service besides Sky Sports News.
The feedback would be better passed on to our commercial department. Commercial@rochdaleafc.co.uk
I will pass on your feedback as well.
Thank you [Post edited 16 Aug 6:18]
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Reply | Season 24-25 Bar Operations & Feedback
at 20:24 15 Aug 2024
We received a positive phone call from our JW Lees representative today. Our barrel sales are higher from the previous season, when we were in League 2. All the bar team would like to thank everyone for their continued support. Every sale made through our bars, whether for football, rugby, functions, or club events, goes right back into the club.
I'd want to thank all supporters and the bar team for their support and assistance since I took over management two seasons ago. I am currently in my 21st season with the club and can't wait to get started this Saturday.
You may notice some changes this season, such as new products and bar layouts. I understand that these changes may not be suitable for everyone, however if you have any comments, please email me Anthony.Field@rochdaleafc.co.uk.
See you all this weekend
Anthony |
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Reply | Season 24-25 Bar Operations & Feedback
at 21:05 13 Aug 2024
The Ratcliffe and Dale Bar will be open from 12pm. The Ratcliffe will close after half time to prepare for a private event. The Dale Bar will remain open at full time for refreshments.
1907 hospitality lounge will be open from 12:30pm , access through the main ticket entrance.
Our Spot will be open once the turnstiles are operating from 2pm. .
Tickets
https://www.rafcshop.co.uk/tickets/match-day-tickets
Hospitality
https://rochdaleafc.co.uk/book-hospitality-for-opening-home-game/
Menu: Starter: Summer Vegetable Soup, Main: Carvery, Alternative Double Cheese & Onion Pie (Pre-Order only)
Juniors Mini Carvery or Chicken Goujons & Chips ( Pre-Order only).
Please advise of any dietary requirements when booking. Please email commercial@rochdaleafc.co.uk
Should you encounter any issues while using our facilities, please send us a message through the forum, dale trust, or email Anthony.Field@rochdaleafc.co.uk & commercial@rochdaleafc.co.uk
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