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Season ticket v Steward 11:05 - Feb 8 with 16244 viewsshandyjack

I leant my season ticket to my grandfather like I always do when I'm away in Lindon with work and never Ben an issue, yesterday though some woman steward decided to confiscate it off him. Anyone else ever have this issue?
[Post edited 8 Feb 2015 19:45]

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Season ticket v Steward on 16:27 - Feb 8 with 1847 viewsNeathJack

Season ticket v Steward on 16:19 - Feb 8 by happysteward

Just as a reminder there are more ticketing issues for stewards to deal with than anyone appreciates. What if your ST was stolen and passed on. I am sure you would appreciate a 'Jobsworth' steward was to pick up on that with the checks we do. Would you be so quick to judge in that instance ? However, all being said, we are far more proactive now to ensure the right people are using the right tickets for many reasons. Also, just like car park tickets, your ST is non Transferrable. Also please do not be mistaken in thinking that because you pay for your seat in advance for the season, you are paying for your 'sole' use of that seat and not ownership of it. That seat and ticket remain the property of the stadium and we have the right to inspect and retain tickets as and when we see fit in accordance with the policies of the stadium. I hope that clears a few points up.


I'm sure if the season ticket had been stolen it would have been reported to the ticket office and the season ticket card cancelled so it's difficult to see how that reason holds up.
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Season ticket v Steward on 16:32 - Feb 8 with 1833 viewsmax936

Season ticket v Steward on 16:19 - Feb 8 by happysteward

Just as a reminder there are more ticketing issues for stewards to deal with than anyone appreciates. What if your ST was stolen and passed on. I am sure you would appreciate a 'Jobsworth' steward was to pick up on that with the checks we do. Would you be so quick to judge in that instance ? However, all being said, we are far more proactive now to ensure the right people are using the right tickets for many reasons. Also, just like car park tickets, your ST is non Transferrable. Also please do not be mistaken in thinking that because you pay for your seat in advance for the season, you are paying for your 'sole' use of that seat and not ownership of it. That seat and ticket remain the property of the stadium and we have the right to inspect and retain tickets as and when we see fit in accordance with the policies of the stadium. I hope that clears a few points up.


So on that basis then, if a season ticket holder couldn't go to a match, he's not allowed to lend his ticket to anyone else for them to go? bloody ridiculous they've paid for that ticket, providing the person they've lent it to behaves appropriately they should be able to use it for the odd game, its a waste of a seat that someone else could use to enjoy a game, surely that's common sense to anyone.

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Season ticket v Steward on 16:32 - Feb 8 with 1832 viewsJackfath

I dont think the fans realise what a difficult and stressful job the stewards have. Standing and pointing, sometimes at the same time can be tricky.

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Season ticket v Steward on 16:37 - Feb 8 with 1810 viewsmax936

Season ticket v Steward on 16:32 - Feb 8 by Jackfath

I dont think the fans realise what a difficult and stressful job the stewards have. Standing and pointing, sometimes at the same time can be tricky.


Init

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Season ticket v Steward on 16:40 - Feb 8 with 1804 viewsPhil_S

Season ticket v Steward on 16:19 - Feb 8 by happysteward

Just as a reminder there are more ticketing issues for stewards to deal with than anyone appreciates. What if your ST was stolen and passed on. I am sure you would appreciate a 'Jobsworth' steward was to pick up on that with the checks we do. Would you be so quick to judge in that instance ? However, all being said, we are far more proactive now to ensure the right people are using the right tickets for many reasons. Also, just like car park tickets, your ST is non Transferrable. Also please do not be mistaken in thinking that because you pay for your seat in advance for the season, you are paying for your 'sole' use of that seat and not ownership of it. That seat and ticket remain the property of the stadium and we have the right to inspect and retain tickets as and when we see fit in accordance with the policies of the stadium. I hope that clears a few points up.


As has been pointed out had it been stolen it would have been reported

And for years people have passed on season tickets to others - why should all of a sudden we have an issue if it passed on (and in this instance to someone who would be entitled to a lower priced ST)

Of course you are only doing the job you have been told to do but that doesn't make the decision right. And I assume you are probably a senior steward or are you an unofficial spokesman?
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Season ticket v Steward on 16:46 - Feb 8 with 1783 viewsJoe_bradshaw

Way OTT to take this ticket off an elderly man. Rules are rules but common sense is sometimes in short supply.

The OP mentions that the steward was both fat and female. In what way is either relevant to the point being made?

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Season ticket v Steward on 16:47 - Feb 8 with 1782 viewsScoobyWho

Season ticket v Steward on 16:19 - Feb 8 by happysteward

Just as a reminder there are more ticketing issues for stewards to deal with than anyone appreciates. What if your ST was stolen and passed on. I am sure you would appreciate a 'Jobsworth' steward was to pick up on that with the checks we do. Would you be so quick to judge in that instance ? However, all being said, we are far more proactive now to ensure the right people are using the right tickets for many reasons. Also, just like car park tickets, your ST is non Transferrable. Also please do not be mistaken in thinking that because you pay for your seat in advance for the season, you are paying for your 'sole' use of that seat and not ownership of it. That seat and ticket remain the property of the stadium and we have the right to inspect and retain tickets as and when we see fit in accordance with the policies of the stadium. I hope that clears a few points up.


And with an attitude like that .....

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Season ticket v Steward on 16:48 - Feb 8 with 1781 viewsshandyjack

So randomly inspecting OAP's is protocol for the jobsworth's then.
[Post edited 8 Feb 2015 19:46]

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Season ticket v Steward on 16:52 - Feb 8 with 1773 viewsTrundle10

Season ticket v Steward on 16:48 - Feb 8 by shandyjack

So randomly inspecting OAP's is protocol for the jobsworth's then.
[Post edited 8 Feb 2015 19:46]


With all due respect, why did he hand the season ticket over? They are not the police?
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Season ticket v Steward on 17:03 - Feb 8 with 1746 viewspencoedjack

Season ticket v Steward on 15:39 - Feb 8 by Phil_S

If itsa like for like swap (or even child using an adult ticket) then its a crap decision made for no real reason

Raise the issue with Matthew Daniel or Andrew Davies at Stadco, they will get it sorted for you


'Raise the issue with Matthew Daniel or Andrew Davies at Stadco, they will get it sorted for you'

I guess you know what I would like to respond to that Phil !!!!!!
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Season ticket v Steward on 17:04 - Feb 8 with 1741 viewsLeonisGod

Season ticket v Steward on 16:52 - Feb 8 by Trundle10

With all due respect, why did he hand the season ticket over? They are not the police?


Because he's honest by the sound of it.

It states clearly on the ticket that it is non transferable, so happysteward *is* correct. That doesn't stop it being a rediculously OTT policy that just further alienates the jobsworths from the vast majority of us who are well-behaved and just want to enjoy an afternoon out. Can't lend a ticket to your grandad if you can't make it - ffs, we're supposed to be a family club.
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Season ticket v Steward on 17:05 - Feb 8 with 1740 viewsScoobyWho

Surely if there is a lost or stolen season ticket or questionable seat issue then wouldn't it be a brighter and smarter use of time to brief the stewards in that area of the whereabouts of the seat and keep an eye on it ? Then manage the situation appropriately and professionally ?

It would save stopping and searching / requesting tickets from people who are having an enjoyable day out ? On spec ..... Putting them on edge etc.

Poor use of time, and there are certain rights being breached here too. Regardless of the fact the liberty is private property and you are bound by certain rulings, but remember unless they are challenged they stay rules for certain bullying stewardess to force upon you.

Stand your ground.
[Post edited 8 Feb 2015 17:06]

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Season ticket v Steward on 17:07 - Feb 8 with 1725 viewsPhil_S

Season ticket v Steward on 17:03 - Feb 8 by pencoedjack

'Raise the issue with Matthew Daniel or Andrew Davies at Stadco, they will get it sorted for you'

I guess you know what I would like to respond to that Phil !!!!!!


I can imagine it almost word for word!!
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Season ticket v Steward on 17:13 - Feb 8 with 1693 viewsDyfnant

Season ticket v Steward on 16:19 - Feb 8 by happysteward

Just as a reminder there are more ticketing issues for stewards to deal with than anyone appreciates. What if your ST was stolen and passed on. I am sure you would appreciate a 'Jobsworth' steward was to pick up on that with the checks we do. Would you be so quick to judge in that instance ? However, all being said, we are far more proactive now to ensure the right people are using the right tickets for many reasons. Also, just like car park tickets, your ST is non Transferrable. Also please do not be mistaken in thinking that because you pay for your seat in advance for the season, you are paying for your 'sole' use of that seat and not ownership of it. That seat and ticket remain the property of the stadium and we have the right to inspect and retain tickets as and when we see fit in accordance with the policies of the stadium. I hope that clears a few points up.


What other reasons then?

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Season ticket v Steward on 17:26 - Feb 8 with 1661 viewsshandyjack

Season ticket v Steward on 16:19 - Feb 8 by happysteward

Just as a reminder there are more ticketing issues for stewards to deal with than anyone appreciates. What if your ST was stolen and passed on. I am sure you would appreciate a 'Jobsworth' steward was to pick up on that with the checks we do. Would you be so quick to judge in that instance ? However, all being said, we are far more proactive now to ensure the right people are using the right tickets for many reasons. Also, just like car park tickets, your ST is non Transferrable. Also please do not be mistaken in thinking that because you pay for your seat in advance for the season, you are paying for your 'sole' use of that seat and not ownership of it. That seat and ticket remain the property of the stadium and we have the right to inspect and retain tickets as and when we see fit in accordance with the policies of the stadium. I hope that clears a few points up.


1. Surely if you have so many issues then stopping an OAP 5 minutes before KO to check he is the owner of his season ticket should be one of the last things
2. Why not use common sense, if you think it's stolen ask the people sat next to him who are my friends who could have confirmed who he was and told you it wasn't stolen
3. Ticketing issues should be sorted by the entrance police not inside stewards

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Season ticket v Steward on 17:29 - Feb 8 with 1632 viewssixpenses

Season ticket v Steward on 16:19 - Feb 8 by happysteward

Just as a reminder there are more ticketing issues for stewards to deal with than anyone appreciates. What if your ST was stolen and passed on. I am sure you would appreciate a 'Jobsworth' steward was to pick up on that with the checks we do. Would you be so quick to judge in that instance ? However, all being said, we are far more proactive now to ensure the right people are using the right tickets for many reasons. Also, just like car park tickets, your ST is non Transferrable. Also please do not be mistaken in thinking that because you pay for your seat in advance for the season, you are paying for your 'sole' use of that seat and not ownership of it. That seat and ticket remain the property of the stadium and we have the right to inspect and retain tickets as and when we see fit in accordance with the policies of the stadium. I hope that clears a few points up.


Given the TO has quite clearly said it is OK and I am pretty sure I also read this somewhere from an official source (possibly in the separate T&C - was included in a similar thread some time back) then no it is not OK.

If you have been told to do this then you need to seek clarification, unless you can prove you have been instructed to do this by the club then you could be in quite some trouble if caught interrogating a supporter and confiscating the season ticket with no good reason (good reason might be an adult on a child ticket which is obviously not the case here)

Certainly not the first time the club has sworn black was white one position stood when the documented rules clearly contradicted their obsessively backed stance.

Shameful behaviour

I recall a steward to my confusion recently particularly stopping me to ask if I knew the way to my seat (which I had been sitting in for years). Little confused as I was walking briskly towards my seat, could understand if staring about looking lost. Thought he was just being over zealously helpful, perhaps just looking for a confiscation hit. Are you on a detection bonus?
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Season ticket v Steward on 17:37 - Feb 8 with 1593 viewsshandyjack

http://www.swanseacity.net/documents/season-ticket-conditions58-2110445.pdf

ok so it is against the terms and conditions but still seems OTT to me

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Season ticket v Steward on 17:40 - Feb 8 with 1583 viewsDarran

Season ticket v Steward on 17:37 - Feb 8 by shandyjack

http://www.swanseacity.net/documents/season-ticket-conditions58-2110445.pdf

ok so it is against the terms and conditions but still seems OTT to me


Of course it's OTT its f*cking pathetic the jobsworth c*nt.

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Season ticket v Steward on 17:42 - Feb 8 with 1572 viewsshandyjack

Season ticket v Steward on 17:40 - Feb 8 by Darran

Of course it's OTT its f*cking pathetic the jobsworth c*nt.


im in the RAF they should treat me with more respect


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Season ticket v Steward on 17:44 - Feb 8 with 1562 viewsDarran

Season ticket v Steward on 17:42 - Feb 8 by shandyjack

im in the RAF they should treat me with more respect



Well all jokes aside they f*cking well should.

Bomb him next time you're up there.

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Season ticket v Steward on 18:06 - Feb 8 with 1516 viewsEvenThisNameIsTaken

Registered just to say this - I assume it's going to be popular but I find the personal abuse headed towards the stewards is OTT.

You all seem to be under the wrong impression that buying a season ticket gives you ownership rights over the seat. Imagine a rental vehicle which you have rightly purchased being lent out to others to use despite the terms of the agreement - the car hire company would rightly take back the vehicle!

So because you didn't read the terms & conditions, you get personal, calling the steward fat and a c*nt!?! And people wonder why less people are coming on this site?! Premier league outfit with second division class supporters at times! People need to adjust their bad attitudes!

And to clarify - I do not work at the club, nor am I a steward. I have however travelled to numerous stadia around the country and this is a common practice! As a season ticket holder, you are responsible for the ticket - you are also checked and your details are on file at the stadium (as other clubs would also have to adhere to law enforcement etc). Why would the stadium allow free transfer of purchased season tickets, just for some idiot to give theirs to a banned nutcase for instance??! I thought PhilS would have known better!!

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Season ticket v Steward on 18:11 - Feb 8 with 1498 viewsbuilthjack

Season ticket v Steward on 16:19 - Feb 8 by happysteward

Just as a reminder there are more ticketing issues for stewards to deal with than anyone appreciates. What if your ST was stolen and passed on. I am sure you would appreciate a 'Jobsworth' steward was to pick up on that with the checks we do. Would you be so quick to judge in that instance ? However, all being said, we are far more proactive now to ensure the right people are using the right tickets for many reasons. Also, just like car park tickets, your ST is non Transferrable. Also please do not be mistaken in thinking that because you pay for your seat in advance for the season, you are paying for your 'sole' use of that seat and not ownership of it. That seat and ticket remain the property of the stadium and we have the right to inspect and retain tickets as and when we see fit in accordance with the policies of the stadium. I hope that clears a few points up.


What a jobsworth you are. Pathetic. An orange coat doesn't give you or any other steward the right to bully an old fella.
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Season ticket v Steward on 18:11 - Feb 8 with 1496 viewsPhil_S

Season ticket v Steward on 18:06 - Feb 8 by EvenThisNameIsTaken

Registered just to say this - I assume it's going to be popular but I find the personal abuse headed towards the stewards is OTT.

You all seem to be under the wrong impression that buying a season ticket gives you ownership rights over the seat. Imagine a rental vehicle which you have rightly purchased being lent out to others to use despite the terms of the agreement - the car hire company would rightly take back the vehicle!

So because you didn't read the terms & conditions, you get personal, calling the steward fat and a c*nt!?! And people wonder why less people are coming on this site?! Premier league outfit with second division class supporters at times! People need to adjust their bad attitudes!

And to clarify - I do not work at the club, nor am I a steward. I have however travelled to numerous stadia around the country and this is a common practice! As a season ticket holder, you are responsible for the ticket - you are also checked and your details are on file at the stadium (as other clubs would also have to adhere to law enforcement etc). Why would the stadium allow free transfer of purchased season tickets, just for some idiot to give theirs to a banned nutcase for instance??! I thought PhilS would have known better!!


Strange then how the practice has been encouraged in recent years? Personally I pass my own season ticket over 3-4 times per season to family members when I cannot make the game

The abuse isn't needed but there's little point in getting official over it when for some reason this weekend someone has decided to clamp down on something that has happened for years without warning!
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Season ticket v Steward on 18:17 - Feb 8 with 1474 viewsbuilthjack

There are also some very good stewards , who show common sense. Not all are little Hitler's.

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Season ticket v Steward on 18:17 - Feb 8 with 1473 viewsEvenThisNameIsTaken

Season ticket v Steward on 18:11 - Feb 8 by Phil_S

Strange then how the practice has been encouraged in recent years? Personally I pass my own season ticket over 3-4 times per season to family members when I cannot make the game

The abuse isn't needed but there's little point in getting official over it when for some reason this weekend someone has decided to clamp down on something that has happened for years without warning!


Strange indeed. As you clearly haven't read the Terms & Conditions for the last several season at least. Season ticket is 'non-transferable' and all....

strange indeed!

Being a season ticket holder myself - I've seen these checks being done in the past. The first person to spot the issue is the turnstile operator who then calls the steward at the gate. You purchase your season ticket on the basis you agree to abide by the stadium terms & conditions - if you don't then why should they continue to provide you the facility (season ticket).

It's all fair at the end of the day. And just because you haven't seen this done in the past doesn't mean it's a 'new thing'. Some people need to get a grip on reality here!

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