| Daleplayer 14:46 - Oct 5 with 7662 views | boromat |
Looks like there may be problems today. As of yet the match schedule only includes early and late kickoff games. Due to start in 5 mins :-/ |  |
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| Daleplayer on 21:55 - Oct 9 with 1121 views | SalwaDale |
| Daleplayer on 13:40 - Oct 9 by love_the_dale |
Thanks for that.
Just received this reply - 9th October at 13.00
'Thank you for your email.
Please accept our apologies for the issues you faced on Saturday.
We are in discussion with the relevant team with regards to the compensation and will get back to you at the earliest.
Best regards
Manu
Customer Services' |
That is the exact email I received after I complained about their response to my complaint. |  |
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| Daleplayer on 21:47 - Oct 12 with 1005 views | SalwaDale |
Just received an email from them saying they will refund my last payment so credit where credit is due. Having said that, I now can't log on. :( | |
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| Daleplayer on 00:47 - Oct 13 with 927 views | love_the_dale |
My reply was -
'Dear Subscriber,
Once again we would like to take this opportunity to apologise for the issues experienced throughout the first half of Saturday’s commentary. As you may have been made aware, we have extended your membership by one month to compensate you for the poor experience.
If you check the ‘My account’ section of the site this will be visible to you.
Best regards
Customer Services
PERFORM Group PLC'
So, as you say, fair play to them. |  | | |
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