| Tax code 13:46 - Jun 17 with 2875 views | jack_lord |
My tax code is very wrong - why isn't there a simple number to contact HMRC?
I have been going round in circles with government gateway etc since this morning.
I had a company car which used up my personal allowance but left there in November.
I have a company van which isn't used at all for personal use so I should now be on 1250L
but still on 85T.
Costing me a small fortune at the moment.
Anyone have a number or do I have to wait and hope they will resolve this? |  |
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| Tax code on 14:03 - Jun 17 with 2843 views | Cooperman |
0300 200 3310
It was only this morning that a very nice lady (who incidentally was working from home) sorted out a rebate on overpaid tax. |  |
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| Tax code on 14:11 - Jun 17 with 2829 views | jack_lord |
| Tax code on 14:03 - Jun 17 by Cooperman |
0300 200 3310
It was only this morning that a very nice lady (who incidentally was working from home) sorted out a rebate on overpaid tax. |
fingers crossed - waiting for someone to answer | |
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| Tax code on 14:27 - Jun 17 with 2808 views | exhmrc1 |
| Tax code on 14:11 - Jun 17 by jack_lord |
fingers crossed - waiting for someone to answer |
Dont get your hopes up. It might have changed now but a couple of years ago an ex colleague of mine spent 50 minutes the first time getting through and 65 the next time. |  | | |
| Tax code on 14:45 - Jun 17 with 2786 views | jack_lord |
| Tax code on 14:27 - Jun 17 by exhmrc1 |
Dont get your hopes up. It might have changed now but a couple of years ago an ex colleague of mine spent 50 minutes the first time getting through and 65 the next time. |
They answered on about 35 minutes. Yes a satisfactory outcome. | |
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| Tax code on 14:50 - Jun 17 with 2781 views | Fireboy2 |
| Tax code on 14:45 - Jun 17 by jack_lord |
They answered on about 35 minutes. Yes a satisfactory outcome. |
Great news JL.
Your round next home or away game  |  | | |
| Tax code on 15:00 - Jun 17 with 2767 views | exhmrc1 |
| Tax code on 14:45 - Jun 17 by jack_lord |
They answered on about 35 minutes. Yes a satisfactory outcome. |
Well done. That is typical. When we answered queries in the office we had a 5 ring target but they say now the customer service has improved. I remember one day calling into our enquiry point to speak to a colleague and they had brought this new so called improved system in where the staff directed people to telephones and computers and told the customers to use that. The staff hated it. I went upstairs and said that system isnt customer service only to be told by a senior manager that the service had improved as they could ring 8 until 8. I then pointed out but they cant get through. A complete moron like most of the managers there. | | | |
| Tax code on 15:03 - Jun 17 with 2759 views | jack_lord |
| Tax code on 14:50 - Jun 17 by Fireboy2 |
Great news JL.
Your round next home or away game |
I can afford to pay my council tax now and I might need it as I might be a pensioner by the next home game :) | |
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| Tax code on 15:05 - Jun 17 with 2753 views | jack_lord |
| Tax code on 15:00 - Jun 17 by exhmrc1 |
Well done. That is typical. When we answered queries in the office we had a 5 ring target but they say now the customer service has improved. I remember one day calling into our enquiry point to speak to a colleague and they had brought this new so called improved system in where the staff directed people to telephones and computers and told the customers to use that. The staff hated it. I went upstairs and said that system isnt customer service only to be told by a senior manager that the service had improved as they could ring 8 until 8. I then pointed out but they cant get through. A complete moron like most of the managers there. |
unfortunately, like a lot of businesses, managers have to justify why they are there. Whether it is right they will defend it to the hilt. It's happening in my new role and everyone can see what is about to happen except the two managers that are trying to make the change. | |
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| Tax code on 15:26 - Jun 17 with 2731 views | Fireboy2 |
| Tax code on 15:03 - Jun 17 by jack_lord |
I can afford to pay my council tax now and I might need it as I might be a pensioner by the next home game :) |
It will happen JL, it will happen  | | | |
| Tax code on 15:27 - Jun 17 with 2730 views | waynekerr55 |
Have you tried the online chat function? |  |
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| Tax code on 18:33 - Jun 18 with 2593 views | Pacemaker |
I have used the HMRC Personal tax Account for the last 4 years and it is excellent, a bit of a faff to set up but very secure and very useful.
https://www.gov.uk/personal-tax-account |  |
| Life is an adventure or nothing at all. |
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