| Season tickets. 08:14 - Aug 10 with 4157 views | ItchySphincter |
Has everyone received theirs or able to see in app?
We moved seats and I've received nothing - either in the app or by post. |  |
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| Season tickets. on 09:36 - Aug 10 with 4096 views | pencoedjack |
It seems a little amateurish that people (me included) are waiting for there ST cards 5 days before the first home game.
I had confirmation of seat change on the 6th April so surely they could have been sent out before the apparent mass send out today. |  | | |
| Season tickets. on 09:40 - Aug 10 with 4091 views | monmouth |
Do the old ones still work if you haven't changed seats? I'm behind the curve on this now. |  |
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| Season tickets. on 10:37 - Aug 10 with 4058 views | Andyconky |
| Season tickets. on 09:40 - Aug 10 by monmouth |
Do the old ones still work if you haven't changed seats? I'm behind the curve on this now. |
Mine now has |  |
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| Season tickets. on 11:13 - Aug 10 with 4022 views | KGriz16 |
Becoming worried now, tbh. I've seen fans saying yesterday afternoon they could find theirs on the Swansea city FC app under the Jacks tab. I've looked yesterday, and this morning to find nothing. Apparently it's being done in section so not all fans at once. But, I mean - come on. The week of the fixture isn't good enough really is it? |  | | |
| Season tickets. on 11:17 - Aug 10 with 4012 views | builthjack |
We bought one more for this season. It hasn’t arrived yet.
Skeleton staff in the ticket office isn’t helping. The ones left there are fully stretched. Not enough staff to answer the phones. |  |
| Swansea Indepenent Poster Of The Year 2021. Dr P / Mart66 / Roathie / Parlay / E20/ Duffle was 2nd, but he is deluded and thinks in his little twisted brain that he won. Poor sod. We let him win this year, as he has cried for a whole year. His 14 usernames, bless his cotton socks.
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| Season tickets. on 11:21 - Aug 10 with 4008 views | fbreath |
| Season tickets. on 09:40 - Aug 10 by monmouth |
Do the old ones still work if you haven't changed seats? I'm behind the curve on this now. |
Anyone know answer to Monny query above?
I logged into app on my mobile just now and can't see season ticket in there. |  |
| We are the first Welsh club to reach the Premier League Simples |
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| Season tickets. on 12:18 - Aug 10 with 3978 views | skettyparkjack |
I was told earlier after getting through to the ticket office that the cards are going to be sent out today so you should have it in the post tomorrow or Thursday. [Post edited 10 Aug 2021 12:46]
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| Season tickets. on 12:48 - Aug 10 with 3928 views | angryjack |
| Season tickets. on 12:18 - Aug 10 by skettyparkjack |
I was told earlier after getting through to the ticket office that the cards are going to be sent out today so you should have it in the post tomorrow or Thursday. [Post edited 10 Aug 2021 12:46]
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Had mine this morning | | | |
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| Season tickets. on 13:21 - Aug 10 with 3904 views | AguycalledJack |
| Season tickets. on 11:21 - Aug 10 by fbreath |
Anyone know answer to Monny query above?
I logged into app on my mobile just now and can't see season ticket in there. |
If youve not changed seats I’m pretty sure that no new card will be issued and the old one from 2019/20 season should work.
I had my ticket on my phone from the 2019/20 season. It used to say pass expired. I opened it Monday and it appears to have been reactivated. 👠| | | |
| Season tickets. on 15:08 - Aug 10 with 3836 views | ItchySphincter |
| Season tickets. on 09:40 - Aug 10 by monmouth |
Do the old ones still work if you haven't changed seats? I'm behind the curve on this now. |
No, that's why I asked. You need a new card which they send automatically if you've changed seats, apparently. We only moved because the stupid app on my phone wouldn't allow us to select our usual seats, which was a technical brain fart I think, but I didn't mind because it moved us up more towards the halfway. Wish I'd just rung them up now... | |
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| Season tickets. on 15:59 - Aug 10 with 3797 views | Catullus |
Both our seasons showed up on th App about 2 hours ago, just after I got a message saying the ST's would be visible by Wednesday evening. | |
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| Season tickets. on 17:04 - Aug 10 with 3754 views | Treforys_Jack |
| Season tickets. on 15:59 - Aug 10 by Catullus |
Both our seasons showed up on th App about 2 hours ago, just after I got a message saying the ST's would be visible by Wednesday evening. |
Where on the app cat ? |  | | |
| Season tickets. on 17:46 - Aug 10 with 3729 views | Treforys_Jack |
| Season tickets. on 17:04 - Aug 10 by Treforys_Jack |
Where on the app cat ? |
No worries, done it. Just needed to update app and sign back in. | | | |
| Season tickets. on 18:57 - Aug 10 with 3673 views | alltjack |
Had mine this morning, now officialy a Senior Jack | | | |
| Season tickets. on 17:41 - Aug 11 with 3477 views | KGriz16 |
On app, and recieved Season ticket card which I never asked for (not complaining) | | | |
| Season tickets. on 17:59 - Aug 11 with 3460 views | Catullus |
| Season tickets. on 17:41 - Aug 11 by KGriz16 |
On app, and recieved Season ticket card which I never asked for (not complaining) |
We got our cards today. I was happy to use the App. | |
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| Season tickets. on 18:22 - Aug 11 with 3435 views | builthjack |
They sent us new season ticket cards today. They renewed our 3 existing, plus issued the new season ticket.
So 4 shiny new cards.
** I should have said they all arrived today ** [Post edited 11 Aug 2021 18:23]
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| Swansea Indepenent Poster Of The Year 2021. Dr P / Mart66 / Roathie / Parlay / E20/ Duffle was 2nd, but he is deluded and thinks in his little twisted brain that he won. Poor sod. We let him win this year, as he has cried for a whole year. His 14 usernames, bless his cotton socks.
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| Season tickets. on 09:28 - Aug 14 with 3203 views | Private_Partz |
| Season tickets. on 09:40 - Aug 10 by monmouth |
Do the old ones still work if you haven't changed seats? I'm behind the curve on this now. |
I am worried about that, I keep my old season tickets. It is so long since I used the last one that I am not sure I have the right one. I am 80% convinced I am ok but there is still that nagging doubt..... |  |
| You have mission in life to hold out your hand,
To help the other guy out,
Help your fellow man.
Stan Ridgway
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| Season tickets. on 17:06 - Aug 14 with 3096 views | ItchySphincter |
| Season tickets. on 09:28 - Aug 14 by Private_Partz |
I am worried about that, I keep my old season tickets. It is so long since I used the last one that I am not sure I have the right one. I am 80% convinced I am ok but there is still that nagging doubt..... |
Sorry, last time I replied I misread Mon’s post. You can use your old ST if you haven’t moved seats but if the barcode has worn off you might have to go to the club shop first.
To be fair the club did leave it a bit late and it was a bit clunky - we had three cards delivered in three separate posts even though the renewal was done together, but some of the moaning on social media has been bordering on hysterical. I’ve seen people who have received the card in the app starting multiple posts about ‘a joke of a club’ because they haven’t received plastic cards??!! WTF is that about? | |
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| Season tickets. on 17:12 - Aug 14 with 3084 views | Treforys_Jack |
| Season tickets. on 17:06 - Aug 14 by ItchySphincter |
Sorry, last time I replied I misread Mon’s post. You can use your old ST if you haven’t moved seats but if the barcode has worn off you might have to go to the club shop first.
To be fair the club did leave it a bit late and it was a bit clunky - we had three cards delivered in three separate posts even though the renewal was done together, but some of the moaning on social media has been bordering on hysterical. I’ve seen people who have received the card in the app starting multiple posts about ‘a joke of a club’ because they haven’t received plastic cards??!! WTF is that about? |
It's basic customer management, I changed 3 seats and yet to recieve the tickets. Tried ringing the ticket office for the last 2 days, get through all the menus then cuts off. Hopefully the e-ticket works okay. It's not like the date of the 1st game has crept up on the club. Anyway looking forward to football masterclass. | | | |
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