| stadium control access update on 19:59 - Aug 25 with 2130 views | Uxbridge |
Aha. Very good. It does rather beg the question over why they aren't being loaded onto the cards though. Maybe the system couldn't cope with loading cards and sending out tickets for non members, or loading the cards with multiple tickets ... scenarios you'd have expected would have been covered in the system requirements and testing ... |  |
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| stadium control access update on 19:59 - Aug 25 with 2125 views | 3swan |
Good communication from the O.S.
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| stadium control access update on 20:00 - Aug 25 with 2120 views | Phil_S |
Ah thank you, I missed that one
Still not sure why unless of course the system isn't working....surely not  |  | | |
| stadium control access update on 20:01 - Aug 25 with 2119 views | pencoedjack |
| stadium control access update on 19:27 - Aug 25 by Jackfath |
The chap who was scanning at door 12 didn't have any issue whatsoever with the scanner. He was able to do it first time no problem. |
To me that is the problem 'the chap who was scanning ' then pushing a pedal to allow the turnstile to be opened.
I see no advantage bar this stopping people reusing their tickets.
Complete waste of money unless it can be adapted to be able to scan and gain automatic entry. |  | | |
| stadium control access update on 20:01 - Aug 25 with 2115 views | 3swan |
| stadium control access update on 19:59 - Aug 25 by Uxbridge |
Aha. Very good. It does rather beg the question over why they aren't being loaded onto the cards though. Maybe the system couldn't cope with loading cards and sending out tickets for non members, or loading the cards with multiple tickets ... scenarios you'd have expected would have been covered in the system requirements and testing ... |
My guess is that it would be loaded to the ST if it was for your original seat.
As only 2 stands open this can't be the case. | | | |
| stadium control access update on 20:04 - Aug 25 with 2094 views | NeathJack |
| stadium control access update on 20:00 - Aug 25 by Phil_S |
Ah thank you, I missed that one
Still not sure why unless of course the system isn't working....surely not |
Out of interest, was there an option to print at home? |  | | |
| stadium control access update on 20:04 - Aug 25 with 2094 views | Plazex |
| stadium control access update on 19:22 - Aug 25 by 3swan |
Did think Premier seats. I take it they just show their cards?
I wonder how many of the 18578 were ok first swipe. |
I got in first scan, no problem at all.
Also, how can people pass their tickets back? | |
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| stadium control access update on 20:04 - Aug 25 with 2092 views | Uxbridge |
| stadium control access update on 20:01 - Aug 25 by 3swan |
My guess is that it would be loaded to the ST if it was for your original seat.
As only 2 stands open this can't be the case. |
But JA cards aren't seat specific are they? Just thought this was one of the things the new sooperdupersystem should have been able to cope with. | |
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| stadium control access update on 20:06 - Aug 25 with 2078 views | 3swan |
| stadium control access update on 20:04 - Aug 25 by Plazex |
I got in first scan, no problem at all.
Also, how can people pass their tickets back? |
Under the old system I'd have thought very easily.
You could just be having a laugh and joke with your mate next in the queue and pass your ST to him. | | | |
| stadium control access update on 20:07 - Aug 25 with 2071 views | NeathJack |
| stadium control access update on 20:04 - Aug 25 by Uxbridge |
But JA cards aren't seat specific are they? Just thought this was one of the things the new sooperdupersystem should have been able to cope with. |
What worries me about the ticket being loaded onto the JA cards is people will not bother to print out a confirmation and then have no idea when they get to the stadium which seat they are supposed to be sitting in  | | | |
| stadium control access update on 20:07 - Aug 25 with 2070 views | 3swan |
| stadium control access update on 20:04 - Aug 25 by Uxbridge |
But JA cards aren't seat specific are they? Just thought this was one of the things the new sooperdupersystem should have been able to cope with. |
Ah I thought it was the ST they were being loaded to.
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| stadium control access update on 20:07 - Aug 25 with 2067 views | fbreath |
| stadium control access update on 19:53 - Aug 25 by Uxbridge |
Well I received tickets for what it's worth, which was a bit of a surprise given what were told about loading the cards. |
Tomorrow is entry by ticket only |  |
| We are the first Welsh club to reach the Premier League Simples |
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| stadium control access update on 20:09 - Aug 25 with 2053 views | Uxbridge |
| stadium control access update on 20:07 - Aug 25 by NeathJack |
What worries me about the ticket being loaded onto the JA cards is people will not bother to print out a confirmation and then have no idea when they get to the stadium which seat they are supposed to be sitting in |
That's a very good point. Must admit I'm struggling with the purpose of the JA cards. | |
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| stadium control access update on 20:17 - Aug 25 with 2022 views | Phil_S |
| stadium control access update on 20:07 - Aug 25 by NeathJack |
What worries me about the ticket being loaded onto the JA cards is people will not bother to print out a confirmation and then have no idea when they get to the stadium which seat they are supposed to be sitting in |
Valid point | | | |
| stadium control access update on 20:21 - Aug 25 with 2004 views | fbreath |
| stadium control access update on 20:07 - Aug 25 by NeathJack |
What worries me about the ticket being loaded onto the JA cards is people will not bother to print out a confirmation and then have no idea when they get to the stadium which seat they are supposed to be sitting in |
What about st holders who are not ja members | |
| We are the first Welsh club to reach the Premier League Simples |
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| stadium control access update on 20:30 - Aug 25 with 1909 views | jacksinceever |
| stadium control access update on 19:22 - Aug 25 by 3swan |
Did think Premier seats. I take it they just show their cards?
I wonder how many of the 18578 were ok first swipe. |
As I posted on the other post about scanning problems yesterday, i actually watched Premier guests scanning in their cards. Therefore that wasn't the cause of the difference between attendance and those scanned |  | | |
| stadium control access update on 20:33 - Aug 25 with 1900 views | jacksinceever |
| stadium control access update on 19:23 - Aug 25 by skippyjack |
Have you ever used a scanner? Like a cheap one? When you've got to get the angle correct.. etc.. yep? It's one of them |
Like those ones in Tescos Llansamlet when you do Scan As You Shop? Quite a few times I've had problems with certain items in there | | | |
| stadium control access update on 21:46 - Aug 25 with 1811 views | BLAZE |
I still haven't even received my JA card, though I got my ST weeks ago. I called them about it last week and apparently not all have been sent yet (they've run out of letters to send them with was their reason!?) ..... So that's probably why this game is all ticket |  | | |
| stadium control access update on 22:13 - Aug 25 with 1748 views | jackonicko |
| stadium control access update on 19:31 - Aug 25 by jackonicko |
Think the club missed a trick here.
I would have entitled this: Control Update (for) New Ticketing System. |
The other thing the club missed a trick on is writing that statement as an acrostic. What is an acrostic? An acrostic is a form of writing where the first word of each sentence spells out another word or message. They can be really effective when used with subtlety. So have a go and see what you could do... |  | | |
| stadium control access update on 22:17 - Aug 25 with 1734 views | oldgrey |
256 were apparently at the "wrong event". What did they think it was? Fecking Girls Aloud concert? | | | |
| stadium control access update on 22:22 - Aug 25 with 1718 views | Andy1300 |
| stadium control access update on 19:22 - Aug 25 by 3swan |
Did think Premier seats. I take it they just show their cards?
I wonder how many of the 18578 were ok first swipe. |
Mine and the wife's worked 1st time |  |
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| stadium control access update on 22:25 - Aug 25 with 1698 views | londonlisa2001 |
| stadium control access update on 19:22 - Aug 25 by 3swan |
Did think Premier seats. I take it they just show their cards?
I wonder how many of the 18578 were ok first swipe. |
The premier club didn't get scanned (or at least the ones that I asked about it didn't) - just had their cards to show and their lanyards. | | | |
| stadium control access update on 09:28 - Aug 26 with 1521 views | jacksinceever |
| stadium control access update on 22:25 - Aug 25 by londonlisa2001 |
The premier club didn't get scanned (or at least the ones that I asked about it didn't) - just had their cards to show and their lanyards. |
One of the reasons for counting attendance is H&S. e.g if 20,500 in the ground. Then if there was a fire or whatever, the emergency services would be able to account for everybody and know how many were missing. If any are excluded from this (including staff) then it can lead to tragic results.
Therefore I doubt it likely that Premier customers allowed to just walk in and show their cards | | | |
| stadium control access update on 09:49 - Aug 26 with 1500 views | Uxbridge |
| stadium control access update on 09:28 - Aug 26 by jacksinceever |
One of the reasons for counting attendance is H&S. e.g if 20,500 in the ground. Then if there was a fire or whatever, the emergency services would be able to account for everybody and know how many were missing. If any are excluded from this (including staff) then it can lead to tragic results.
Therefore I doubt it likely that Premier customers allowed to just walk in and show their cards |
How did we have a safety certificate for the last 8 years then given that that's all that happened round the rest of the ground. | |
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| stadium control access update on 09:53 - Aug 26 with 1491 views | Neath_Jack |
| stadium control access update on 09:28 - Aug 26 by jacksinceever |
One of the reasons for counting attendance is H&S. e.g if 20,500 in the ground. Then if there was a fire or whatever, the emergency services would be able to account for everybody and know how many were missing. If any are excluded from this (including staff) then it can lead to tragic results.
Therefore I doubt it likely that Premier customers allowed to just walk in and show their cards |
You're wrong about the H&S bit mate. Even if everyone had to scan in, people leave at all points through the game without scanning out. In the event of an emergency, there will be marshalls allocated areas to sweep through to ensure everyone is out of that area. |  |
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