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Betting advice - Horse racing 12:14 - Oct 28 with 9683 viewshovehoop

My Dad placed £10 on a 20-1 shot that won. He went to collect his winnings. The race started at 4pm. His betting ticket showed the bet was placed 4 seconds after 4pm. The betting shop refused to pay out and refunded his £20. Can they do that? If they took the bet aren't they bound to honour the bet?

The contrary view is if the horse had lost, would my Dad have been able to return to the bookmakers and get a refund by arguing they shouldn't have taken the bet? I doubt it.

The bet was placed with Corrals.
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Betting advice - Horse racing on 12:45 - Oct 28 with 8664 viewsSudbury_Hill_R

If it was only 4 seconds then that is really harsh. It all depends on the distance of the race too.

I have had many argument over this even in a 3 mile race, (8 seconds too late apparently yet before the first fence) but especially in Corals.

He will need to contact customer services (0800 44 00 11) and of course they will do all they can not to pay the bet but stand your ground, saying you are a regular punter etc and they may pay out.

There is no argument about them actually taking the bet or honouring it as this is purely a gentlemens agreement.

Lastly, if it was 'virtual race', you have no chance of getting anything as it is all weighted in thier favour and timewise to a fraction of a second after the start of the race to avoid anyone having the upper hand on them.

Hope this helps.
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Betting advice - Horse racing on 13:02 - Oct 28 with 8601 viewspaesanu

Soundsllike the manager is being a cheeky jobsworth. I used to work at Corals a few years ago, no way are tthey that strict. If a punter was going to be late, wouldn'ttake the bet in the first place.

Poll: If you see someone filming their partner driving at 160mph.. would you

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Betting advice - Horse racing on 13:25 - Oct 28 with 8546 viewskingsburyR

If they take the bet they should honour the bet.

Send him back in with the slip (does he still have it?) and tell the manager if this is not paid out that he'll stand outside informing the punters what the shop is about.

Which Corals was it?

Dont know why we bother. .... but we do!

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Betting advice - Horse racing on 13:28 - Oct 28 with 8525 viewsMetallica_Hoop

If the bet was taken it should stand.

Beer and Beef has made us what we are - The Prince Regent

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Betting advice - Horse racing on 13:33 - Oct 28 with 8508 viewsPinnerPaul

Betting advice - Horse racing on 13:28 - Oct 28 by Metallica_Hoop

If the bet was taken it should stand.


Not true.

All the bookmakers have a disclaimer in their T & cs saying if an error has been made taking the bet then they won't pay out.

Obvious really if you think about it.

If this wasn't in place they would have all their employees giving out 50/1 bets on 5/2 shots and sharing winnings with their punters!
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Betting advice - Horse racing on 13:34 - Oct 28 with 8503 viewsballbag

They shouldn't have taken the bet in the first place but the bet can be placed and only when the person at the counter inputs the data from the slip into the system, does the system reject the bet as being too late.

Still, I would cause a fuss.
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Betting advice - Horse racing on 13:36 - Oct 28 with 8497 viewsrobith

bookies are total bawlbags - all he can really do is keep making a fuss
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Betting advice - Horse racing on 13:36 - Oct 28 with 8494 viewsMetallica_Hoop

Betting advice - Horse racing on 13:33 - Oct 28 by PinnerPaul

Not true.

All the bookmakers have a disclaimer in their T & cs saying if an error has been made taking the bet then they won't pay out.

Obvious really if you think about it.

If this wasn't in place they would have all their employees giving out 50/1 bets on 5/2 shots and sharing winnings with their punters!


Our system wouldn't let it place one after the off so any placed were honoured.

Beer and Beef has made us what we are - The Prince Regent

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Betting advice - Horse racing on 13:49 - Oct 28 with 8436 viewsgobbles

What sort of race was it?
Hard to believe that the off time of a 4pm horse race was with 4 secs of 4pm. They don;t risk going off that close because if it goes before start time it can be voided (in UK).
Corals are w@nkers though. I remember at London 2012, I had a bet on who would light the torch. If you remember, it was lit by a bunch of kids. Coral (who had not offered odds on any of the kids, or an anyone else option) settled every bet as a loser (they did not pay out one winner). Paddy Power paid out as a winner every one who bet on the seven "legends" who handed the batons on the the kids, plus returned the stakes of everyone else because they had not offered odds on the people who actually lit the flame. That is why I never bet with Corals
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Betting advice - Horse racing on 14:00 - Oct 28 with 8409 viewshovehoop

Thanks for feedback. I don't know the race details. Dad is 76. Betting and racing is his hobby. £200 would have been a nice pay out for him.

The Corals branch was Hangleton Road in Hove, near where he lives. Personally feel they should have done one of two things; refused the bet or honoured it!

The sensible thing is to no longer bet with Corals. Though he's so incensed he wants to make them pay - by winning other bets!!!!!

Horse racing is not really my thing though I don't like seeing the old man had over like that.
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Betting advice - Horse racing on 14:28 - Oct 28 with 8381 viewsEastR

how many punters here know of races that start on the scheduled time? Or early?
So the chances it was off at 4 plus a bit.
Argue that with their customer services.

If that doesn't work and they refer you to their terms and conditions (general or horse racing specific) tell them you've looked and there's nothing in there that would void the bet - I've checked and can't find anything.
Betting is now covered by contract law - you offered to place the bet and they accepted. They need to pay up.

Poll: Is time up for Ainsworth?

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Betting advice - Horse racing on 14:39 - Oct 28 with 8340 viewspaulparker

Phone that tool Alan Brazils show when them smug pr*cks come on from Corals,
bombard their twitter, Facebook or whatever social media they have telling them about your plight , cause a right fuss until they back down

And Bowles is onside, Swinburne has come rushing out of his goal , what can Bowles do here , onto the left foot no, on to the right foot That’s there that’s two, and that’s Bowles Brian Moore

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Betting advice - Horse racing on 14:40 - Oct 28 with 8345 viewsRickyDicky

Betting advice - Horse racing on 14:28 - Oct 28 by EastR

how many punters here know of races that start on the scheduled time? Or early?
So the chances it was off at 4 plus a bit.
Argue that with their customer services.

If that doesn't work and they refer you to their terms and conditions (general or horse racing specific) tell them you've looked and there's nothing in there that would void the bet - I've checked and can't find anything.
Betting is now covered by contract law - you offered to place the bet and they accepted. They need to pay up.


Good point.

There is probably a statistic out there somewhere which will tell you the ACTUAL time the race started.

Poll: Where will we finish next Year. Starting early.

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Betting advice - Horse racing on 15:02 - Oct 28 with 8306 viewsElHoop

Bit of brief detective work suggests that it was the 4.00 at Lingfield a week ago today, which Royal Acquisition won at 20/1. It was a 5 furlong race, apparently off at 4.03. The fact that it was 5 furlongs is probably significant here, as that's the shortest type of horse race that there is.
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Betting advice - Horse racing on 15:04 - Oct 28 with 8295 viewsqpr1976

Place a bet on if a race starts on time or not.

Then ask if 4 seconds would be within their 'leeway' allowance to consider it starting on time ?

I doubt many races start precisely, exactly on time. And that would probably be the reason why they wouldn't accept such a bet.

Morally, they should payout, good customer service (which PP seem to do well). Legally, they probably don't or won't.
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Betting advice - Horse racing on 15:20 - Oct 28 with 8244 viewsDiscodroids

Betting advice - Horse racing on 15:02 - Oct 28 by ElHoop

Bit of brief detective work suggests that it was the 4.00 at Lingfield a week ago today, which Royal Acquisition won at 20/1. It was a 5 furlong race, apparently off at 4.03. The fact that it was 5 furlongs is probably significant here, as that's the shortest type of horse race that there is.


i think thats very harsh not to honor the bet.

when the mrs thinks she has a bad service from a company she always comments on her twitter account quoting their twitter account name, they hate bad publicity.

it sometimes gets a result.

back in 1987 for some reason i can never recall , i put an each way bet on leeds utd to win/reach the fa cup.

this was in the days of leeds scrambling around the foot of the old second division with players like niel aspin, ian baird and a young john sherridan. they were having another fight against relegation that year into the old third division.

i got quoted 200/1 to win the fa cup, 100/1 to reach the final,it was chalked up on the blackboard in those days... i duly stuck a tenner on it.

as miracles came to pass , leeds started to go through the rounds...i walked into the bookies the day before the semi final against eventual winners coventry and the manager called me over.. he said the bet should have been 20/1 and the clerk had made a mistake.( as i said , leeds were a bottom 5 team in the second division). he duly tore the slip up up in front of me and gave me a new one for 20/1!!.

it was a real rough back street bookies in stratford and i was only a skinny kid then (19) and swallowed it, i told the old man who went radge ,and caused a fk load of bother .. it ended up with a director of william hill ringing me at home and trying to fob me off....then bleeding dwarf micky gynn scored in the dying minutes.. leeds 2 coventry 3

bookies...bastards!!!

depite stiff competition ive just realised this is the most pointless story i have ever told on the information superhighway.

what the fk am i on about.
[Post edited 28 Oct 2014 15:27]

The Duke Of New York. A-Number One.

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Betting advice - Horse racing on 15:42 - Oct 28 with 8211 viewsgobbles

In their terms and conditions there should be a bit about disputes. All major bookies sign up to a regulator and betting disputes can be handled by an independent group, which will make a judgement that's binding for the bookie.
Here's the link http://www.ibas-uk.com/
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Betting advice - Horse racing on 17:03 - Oct 28 with 8108 viewshovehoop

Thanks again everyone. Appreciated.
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Betting advice - Horse racing on 13:26 - Oct 29 with 7924 viewsPinnerPaul

This is from Coral rules
8.1 If the official ‘off time' of a race or event is not announced, bets are accepted up to the advertised start time only. Any bet that is inadvertently accepted after this time will be void unless the bet was placed before the actual start of the event.

All you need to do is request official "off" time of the race in question.

If the bet is before this off time then quote their own rules and it should be paid.

On their site is a customer services number that I would call if shop still refuses to payout (as long as off time WAS after the bet was placed of course)
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Betting advice - Horse racing on 13:45 - Oct 29 with 7904 viewsamhoop

If it was the 16.00 last Tuesday at Lingfield, the 'off time' was 16:03:20, therefore, have to pay out - race hadn't started when the bet was placed.
[Post edited 29 Oct 2014 16:40]
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Betting advice - Horse racing on 14:20 - Oct 29 with 7853 viewsNorthernr

Fire, and lots of it.
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Betting advice - Horse racing on 15:11 - Oct 29 with 7798 viewsPinnerPaul

Betting advice - Horse racing on 13:45 - Oct 29 by amhoop

If it was the 16.00 last Tuesday at Lingfield, the 'off time' was 16:03:20, therefore, have to pay out - race hadn't started when the bet was placed.
[Post edited 29 Oct 2014 16:40]


you mean race had NOT started.....
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Betting advice - Horse racing on 17:57 - Oct 29 with 7681 viewsjohncharles

Bookies rules. We win , you lose.

Strong and stable my arse.

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Betting advice - Horse racing on 10:26 - Oct 30 with 7486 viewsLOFT67

Hovehoop, the key to this is without doubt the time of which the bet was struck and as kingsburyR asked does he still have the slip,l doubt it.
If the slip did say STRUCK ; 21 Oct 2014 16: 00:04 and the race off was 16:03:20 then of course your dad should have been paid out.
It was a 5 furlong sprint ran in 58.35secs making the race over @ 16:04:18 secs. perhaps some confusion may have arisen here of the time on the slip and your dad struck the bet while in running.
You or your dad need to ask to see the original slip again and confirm the time it was actually struck, and if it was at 4 seconds past four, demand the £200 he is owed.
Ask the manager what he does on Grand National day when the race is delayed every year and people are still placing bets after the official off time.
Keep us informed of any progress.

Loft67

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Betting advice - Horse racing on 18:31 - Mar 18 with 3468 viewsUDire1

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