| Swans TV Over Summer 14:44 - May 30 with 2361 views | ploppy |
I've been paying monthly for the international streaming pass. Silly me - I assumed that they'd stop taking payments now that the season's over but they've just taken £25 for the next month.
Has this happened to anyone else? Don't know if there's any chance to get it refunded. | | | |  |
| Swans TV Over Summer on 14:53 - May 30 with 2343 views | Tummer_from_Texas |
Sorry to hear that - no I did the season pass for 170, which is a decent cost savings (80) over 10 months and automatically expired 4 days ago. | |
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| Swans TV Over Summer on 15:10 - May 30 with 2329 views | 3swan |
Doesn't look like it
WHAT HAPPENS IF NO GAMES ARE SHOWN IN MY SUBSCRIPTION PERIOD?
If you are on a monthly package, it is an accepted risk that some months will have
more live fixtures than others, so no refund will be given in those cases. While we
realise that this might be frustrating, we do not increase costs in months that have
lots of games and this is an accepted risk by the club. We believe it will balance
out over the course of the season
https://cdn.swanseacity.com/sites/default/files/2022-07/FAQs%20SwansTV%2021-22.p | | | |
| Swans TV Over Summer on 15:44 - May 30 with 2299 views | ploppy |
Hmmm. I can understand that during the season - games might be postponed due to bad weather, for example. But the last possible game would have been the play-off final and this payment covers the month after that. | | | |
| Swans TV Over Summer on 16:51 - May 30 with 2267 views | AguycalledJack |
Can’t you just stop the subscription and then set it back up when season starts?
Have to say, I think this is bad form from the club. | | | |
| Swans TV Over Summer on 17:07 - May 30 with 2249 views | swan_si |
you can stop the subscription anytime, and start it again when it suits, it's up to the person subscribing to cancel it. Can't blame the club. | | | |
| Swans TV Over Summer on 17:45 - May 30 with 2219 views | ploppy |
I've stopped the subscription now. I never thought for one minute they'd take a monthly subscription after the season had finished, and knowing there were no games in the next month.
Oh well, life lesson I suppose. | | | |
| Swans TV Over Summer on 17:48 - May 30 with 2213 views | swan_si |
I've done it myself, got audio only for non televised cup games, forgot to cancel it 2 years running 🤪, hoping not to make it a hattrick next year. | | | |
| Swans TV Over Summer on 19:03 - May 30 with 2162 views | ploppy |
Refunded!
Bosh. | | | |
| Swans TV Over Summer on 19:04 - May 30 with 2162 views | 3swan |
I would contact them on
If you have any queries, please email swanstvlive@streamamg.com.
As the wording is
"We believe it will balance out over the course of the season. "
Which would lead you to believe that the monthly package would not be taken for June and maybe July,
You can but try, if you don't ask you don't get. | | | |
| Swans TV Over Summer on 19:06 - May 30 with 2155 views | 3swan |
Good
Another couple of minutes and I wouldn't have posted my reply
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