| Subscribers to SwansTV 10:04 - Jun 18 with 3598 views | BanosPerth |
I recently noticed this message appearing on the website on some pages :
Warning - Your current payment method expired on 1st January 1970 and is no longer valid. Update details.
When I click on the link, I see a form which only mentions PayPal. I normally have used credit card details when I have paid for my yearly season-long subscription. Nothing has changed from my standpoint.
It looks to me like they are forcing subscribers to use PayPal in future, which does not sit well with me. Anyone else noticed this? |  | | |  |
| Subscribers to SwansTV on 11:46 - Jun 18 with 3514 views | Badlands |
Sounds wrong and a bit dodgy.
Take care - contact the club. |  |
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| Subscribers to SwansTV on 16:39 - Jun 18 with 3408 views | NotLoyal |
Wouldn't the club lose money in PayPal fees, bit odd? |  |
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| Subscribers to SwansTV on 22:13 - Jun 18 with 3306 views | BanosPerth |
| Subscribers to SwansTV on 11:46 - Jun 18 by Badlands |
Sounds wrong and a bit dodgy.
Take care - contact the club. |
it's not some dodgy pop-up, it's on the 'My Account' web page. When I checked again just now (Fri am down under) it has been replaced by "Visa XXXX-XXXX-XXXX-XXXX, all purchases and subscription renewals will be deducted from this card."
I suspect that the web jockeys have been testing (again) on the production system. [Post edited 18 Jun 2020 22:14]
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| Subscribers to SwansTV on 22:16 - Jun 18 with 3293 views | Swanjaxs |
| Subscribers to SwansTV on 22:13 - Jun 18 by BanosPerth |
it's not some dodgy pop-up, it's on the 'My Account' web page. When I checked again just now (Fri am down under) it has been replaced by "Visa XXXX-XXXX-XXXX-XXXX, all purchases and subscription renewals will be deducted from this card."
I suspect that the web jockeys have been testing (again) on the production system. [Post edited 18 Jun 2020 22:14]
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In fairness PayPal is my stand alone nowadays, been using it for a couple of years now and has been spot on.
Never had to try and claw back a payment though so can't comment on that |  |
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| Subscribers to SwansTV on 22:20 - Jun 18 with 3286 views | Garyjack |
| Subscribers to SwansTV on 22:13 - Jun 18 by BanosPerth |
it's not some dodgy pop-up, it's on the 'My Account' web page. When I checked again just now (Fri am down under) it has been replaced by "Visa XXXX-XXXX-XXXX-XXXX, all purchases and subscription renewals will be deducted from this card."
I suspect that the web jockeys have been testing (again) on the production system. [Post edited 18 Jun 2020 22:14]
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I do a lot of work on the website and we have had a few problems lately. Can you PM me the remaining 12 numbers on your bank card and the cvv 3 numbers on the back of the card and i'll set it all up for you. |  | | |
| Subscribers to SwansTV on 22:59 - Jun 18 with 3266 views | DJack |
| Subscribers to SwansTV on 22:20 - Jun 18 by Garyjack |
I do a lot of work on the website and we have had a few problems lately. Can you PM me the remaining 12 numbers on your bank card and the cvv 3 numbers on the back of the card and i'll set it all up for you. |
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| It is far better to grasp the universe as it really is than to persist in delusion, however satisfying and reassuring. - Carl Sagan |
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| Subscribers to SwansTV on 01:49 - Jun 19 with 3227 views | BanosPerth |
| Subscribers to SwansTV on 22:20 - Jun 18 by Garyjack |
I do a lot of work on the website and we have had a few problems lately. Can you PM me the remaining 12 numbers on your bank card and the cvv 3 numbers on the back of the card and i'll set it all up for you. |
Your kindness is exceeded only by your good looks and charming manner. One of those web jockeys are you? Try doing some testing instead. [Post edited 19 Jun 2020 1:52]
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| Subscribers to SwansTV on 08:06 - Jun 19 with 3172 views | BanosPerth |
The club have really irritated me now by sneakily taking out a new season pass for 2020-2021 from my credit card. This rolling subscription was supposed to apply to monthly passes only, not seasonal. Keeping my credit card details was not supposed to happen either.
Worse, when I go to 'Update Billing details' to remove my credit card details, all I see is a 'Pay with PayPal' form.
What is going on here ? It seems that the club has reached a new grubby low with this naked cash-grab. I'm determined to get to the bottom of this scam.
I have emailed swanstvlive@streamamg.com and would like any other international subscriber to do likewise if they have been similarly ripped off. | | | |
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| Subscribers to SwansTV on 08:46 - Jun 19 with 3148 views | Polskijack |
| Subscribers to SwansTV on 08:06 - Jun 19 by BanosPerth |
The club have really irritated me now by sneakily taking out a new season pass for 2020-2021 from my credit card. This rolling subscription was supposed to apply to monthly passes only, not seasonal. Keeping my credit card details was not supposed to happen either.
Worse, when I go to 'Update Billing details' to remove my credit card details, all I see is a 'Pay with PayPal' form.
What is going on here ? It seems that the club has reached a new grubby low with this naked cash-grab. I'm determined to get to the bottom of this scam.
I have emailed swanstvlive@streamamg.com and would like any other international subscriber to do likewise if they have been similarly ripped off. |
Just checked my subscription and it states it's valid until 30th October 2020. They haven't taken any money for next year (yet) but when I check my payment method, it's a debit card. As you say there doesn't appear any way to remove the card details, just to put in a new one or pay by Paypal which is what I'll do when I renew for next season. |  | | |
| Subscribers to SwansTV on 09:00 - Jun 19 with 3131 views | BanosPerth |
| Subscribers to SwansTV on 08:46 - Jun 19 by Polskijack |
Just checked my subscription and it states it's valid until 30th October 2020. They haven't taken any money for next year (yet) but when I check my payment method, it's a debit card. As you say there doesn't appear any way to remove the card details, just to put in a new one or pay by Paypal which is what I'll do when I renew for next season. |
yes mine WAS valid until October 30th 2020 too - then they took out another 110 pounds !! | | | |
| Subscribers to SwansTV on 11:26 - Jun 19 with 3095 views | Catullus |
| Subscribers to SwansTV on 09:00 - Jun 19 by BanosPerth |
yes mine WAS valid until October 30th 2020 too - then they took out another 110 pounds !! |
I have experienced several problems online. I've sorted it out by going into the ticket office but the online system needs work, to be polite! | |
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| Subscribers to SwansTV on 12:35 - Jun 19 with 3063 views | Al_Bundy |
As a non season ticket holder can i pay per game to watch or are you committed to the remainder of the season? | | | |
| Subscribers to SwansTV on 13:07 - Jun 19 with 3049 views | Swanjaxs |
| Subscribers to SwansTV on 12:35 - Jun 19 by Al_Bundy |
As a non season ticket holder can i pay per game to watch or are you committed to the remainder of the season? |
Pay per game mate 👠| |
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