Looking for some help please. No longer able to print emails or Word/Excel Documents. By this I mean, it sort of prints but looks like the print head needs cleaning, which I've done. Thing is I have tried printing on another printer and same thing happens. (Print head look) I can successfully print PDFs. I've tried printing from iphone and ipad, same problem. If I screenshot on phone and print that, again no problem. Really at a loss on this and I am a bit old/thick with tec I'm afraid. Any help gratefully appreciated. |  |